Hi, I have a Axis Bank Gold Plus Credit card. I did some shopping with it, the bill gone up to 21 K some change. I got a AXIS bank Account also, I got a mail from bank account to my mail id saying that, you have got the bill of 21 k towards Axis bank credit card department.
But the worst situation is till now I didnt received any hard copy statement for my detail billing.
I tried to call the customer care number. After 1 minute the recorded voice says some adds, and after 5 minutes it said, dial 9 to speak our officer, but I dont know what the ### officer is data, after 15 minutes also he didnt picked up the phone, I am listing some nonsense music from the system. Then I got fed up and kept the phone down.
My billing date is 30th today its 25th till now I didnt got any statement. Even these people dont have any mail ID.