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2.0 200 Reviews

Avon.com Complaints Summary

47 Resolved
153 Unresolved
Our verdict: When using services from Avon.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Avon.com reviews & complaints 200

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Newest Avon.com reviews & complaints

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6:17 am EDT
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Avon.com false reporting to credit bereau without prior disclosing thereof to client

Dear sir or madam
I am extremely unhappy with avon - I wanted to find out if I qualify for a home lone and was informed that I had an unfavorable credit rating because of a unsettled account. I received the details of two credit bureaus to contact and when I obtained the details, it was for an amount of zar990.00 apparently owed to avon. I haven't been an avon representative for 2.5 years. I settled my account in 2010 already.
As soon as I was made aware of this issue, I phoned avon credit control and spoke to kim (Friday, 15/03/2013 at 16:57, she confirmed that I owed r95 and that it was written off as bad debt!) she said she will send me a statement with banking details - I am still waiting. Tuesday, 20/03/2012 13:52:47 I phoned again. This time I spoke to leonie who confirmed that I only needed to pay r91.40 and advised me to send the proof of payment to their credit control). Only then might I receive a settlement confirmation letter - I was never contacted by avon or an avon representative about any outstanding payments within 2.5 years and never had a bad credit rating before! The info that avon sent to the (2) seperate credit beraues was also incorrect.

One of the credit bereaus sent me a confirmation that the account was in the prescription process, however, by the payment being made on the 20/03/2013 the process was disrupted and the account has since been updated to reflect paid up and that paid up accounts remain on record for a period of 3 years from the date it was updated to reflect as such.

Because of these mistakes and lack of communication from avon, my financial credit has been negatively impacted and I personally will not be able to open any accounts or qualify for bonds.In 3 year's time the opportunity to purchase property would have passed and I was never even made aware of the fact that there was a problem with my avon account in the first place. I am therefore emotionally, financially and reputationaly damaged by their unfair and unacceptable actions.

I would appreciate it if this error could be corrected and action be taken against justine avon south africa.

Your urgent attention and response would be greatly appreciated.

Kind regards

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1:03 pm EST
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Avon.com bought items and never recieved them from avon rep.

On september 9the I ordered a few items form a rep. Rosia williams [protected] in fortworth, texas. I never received these items. Ms. Williams told me thee order was too big for her to purchase and would get it in 2 weeks. I have called ms. Williams several times and she has never answered my calls and I left a detail message about thee order. I gave her the money up front and she has yet to call or come by or produce my order. 088110 ring w/jacket size 8 14.99
461219 showe gel 2.99
462325 body wash 3.99
462287 body lotion 4.99
This is my complete order. There are several ladies here that are in same boat. I will show them how to contact the avon complaint.

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5:43 am EST
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Avon.com fraud against my name

I elizabeth fortune now married... Never open an avon. Justine account in my whole life... I received a call from the legal team on saterday the 8 december 2012 from kgaagela mogaumg from [protected] I already fax my sworn avvidawid tru to the no [protected].. I called the avon. Justine call centre on [protected] I also fax it to them on [protected].. This morning when I called the avon team I spoke to a consultant and he gave me the details of the people who was using my details.. To arder avon goods worth r1400.. The address are no 73a moshoeshoe str medowlands zone 3
And this one no 758 medowlands zone 2 the person name is puleng moncho the numbers are [protected] and [protected].. I romise I dont know this peron and address and these numbers.. My address is 2638 braamfisherville dobsonnville 1863... For years...
I elizabeth id number [protected] never open an avon. Justine account last year... I never lost my id book. So I dont know how these people got my details.

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Nomfundo Fortunate
Mbombela, ZA
Jan 13, 2022 2:33 am EST
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Good day my name is Nomfundo Fortunate, i have the same issue in 2019 some 1 used my name to open an account that i didn't know about until i got in to an interview they told me that I was blacklisted so i dont qualified, then i download an app called my credit score then i found out that i owe Justin R1080, i then call their call center they told to email my documents to Fraudsa@avon.com i never received any response from them till now
PLEASE help what can i do, i cant even open an account

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raf12
, ZA
Jul 28, 2017 5:39 am EDT
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I have the same issue here, and now i start to wonder how does Avon and Justin operate regarding opening their account.i am very much frustrated because i am busy applying for financial assistant but my application is not successful because Avon and Justin has opened unanimous account under my name and they ensured that it even reflect on my credit score.both the accounts owe R1234 each.i have sent the email to fraud@avon.com my affidavit and the id but still they do not reply or tell me the way forward.please can anyone assist me with this kind on matter.

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Nony26
, ZA
Jun 26, 2017 7:39 am EDT
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I have the same problem as well, I requested for a credit report and it indicates that I have an Avon account with an outstanding of R874, I have never opened an Avon account and the consultant refused to give me the phone numbers of the person who used my name to open an account. what can I do about this?

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Sane Khowa
, US
May 16, 2017 9:15 am EDT

I did all that last year 9 November 2016 and to this day my credit record has not been cleared. Cilias, Shane Pretorious, Vuyiswa Africa, Carol Andrews these are tthe people that promised to help me but never did. Avon Justine has very bad service. My case was worst as the goods were still with the courier company and they proceeded and delivered theme. Very pathetic.

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Brenda Vilakazi
, US
May 10, 2017 3:11 am EDT

I also just downloaded my credit report and it shows that i have an account with Avon and Justine, i called the call center on [protected], i was told to get an affidavit, copy of ID with 6 specimen signatures and proof of address, email it to creditcontrol.sa@avon.com, i will get that done today, apparently it will take 14 working days for them to investigate and clear my name. let's hope that works. so annoyed!

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mr hoza
, ZA
Apr 25, 2017 7:26 am EDT
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well it seems am not alone
so people how do we fix this because my score is affected and i cant get any help

i never opened an account with avon, i mean in 2014 i was still in school for god sake
they say my account owes them 750
we need to sue them

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Cebo
, ZA
Dec 05, 2016 10:53 pm EST

Hello,

I thought I was alone in this ship, I downloaded my credit report from transunion, the report shows that I have an account with AVON which I have never opened, I called them a few weeks ago, they told me to email some documents to which they have never responded, It shows my account is about >R1200 overdue.

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sonqoba
, US
Jun 14, 2016 1:24 am EDT
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good day, am Sonqoba Mvuselelo Xulu, my credit record report indicate that I have existing account with Justine which was opened in 2015/12/14, account no [protected]. I never open this account and am not staying where Justine product are being delivered. This has affected my credit record as this account was last paid in February 2016 and is outstanding with amount to 847. More details regarding this account: JUSTINE (REVOLVING)
Account Information
Date Opened: 2015/12/14 Opening Balance: 1250
Monthly Instalments: 847 Current Balance: 847
Account Number: [protected]
Account Details
Type of payment: Other Account Ownership: Other
No of Parties in Joint Account: 0 Repayment Frequency: Monthly
Account sold to a Third Party: No Deferred Payment Date:
Third Party Name:
Two Year Payment History
[protected] [protected] 16
NU NU OK OK 30 60 L NU NU
Oct Nov Dec Jan Feb Mar Apr May Jun

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6:35 am EDT
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Avon.com avon anew anew anti-aging skin products

Avon anti-aging & ldquo;anew” creams
The food and drug administration recently warned avon that it must stop advertising its anew skin care products using language that makes them sound like they have medical effects.In a letter to avon dated october 5, 2012, the fda objected to anti-aging claims made about avon’s anew clinical advanced wrinkle corrector, anew reversalist night renewal cream, anew reversalist renewal serum, anew clinical thermafirm face lifting cream, and solutions liquid bra toning gel.

On the heels of the fda letter, a class action complaint has been filed alleging that avon employed false and misleading statements to sell its wrinkle and skin "”anew” creams.

My name is todd garber, and I am a lawyer investigating potential false advertising claims in connection with avon's anew anti-aging skin products. If you or someone you know has purchased avon & ldquo;anew” creams, please contact me to discuss your legal rights.

[protected]@mdpcelaw.com
Meiselman, denlea, packman, carton & eberz, p. C.
1311 mamaroneck avenue
White plains, ny 06831
[protected]
Attorney advertising

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12:24 pm EDT
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Avon.com bad mistake! waste of money

I thought being an avon rep would be great, especially while being a stay at home mom, and I wanted to make extra money, and boy big mistake! First off only older women buy avon and they have had their same avon reps for years.
They make it look so easy to start up and go. Its next to impossible to return items, and you get charged, and its just such a hassle,
And the free gifts are cheap dollar store items, they tell you to sell (Example: $200 and get a free purse supposed to be a $60 value?) uh yeah more like $2 value! Don't do it, trust me I lost over $1000, and I was stuck with the crap until I sold it online and still didn't make anything off of it. Face it no one buys cosmetics and stuff from new reps, they have had their reps for 10+ years, now I am a rep who sells food (Everyone loves food, it might be a little more expensive to start but its a lot easier to see what people of all ages enjoy and not just women!
Do not become an avon rep! They make money off of you and you don't make jack unless you have it in really good with the higher ups which is impossible!

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10:23 am EDT
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Avon.com extreme incompetence

I would just like to share with you today that avon has lost a long time avon customer. I have been buying avon products since I was 14 years old (24 years ago. ) I have always enjoyed avon's catalogs and products. I loved avon so much I decided to sell avon in june 2011. I enjoyed selling, but just didn't have the time so ended my career as an avon rep even though I was the top in sales for a new rep in december 2011.In approximately september 2011, a customer ordered a singing animal that arrived not working. I called customer service and they told me to throw away the dysfunctioning animal and they'd send a new one for the customer.In about january I received a letter from avon saying I never returned the animal so I owe $17. I called and the customer service rep said that I do not owe avon anything (She had a very strong accent. ) I said are you sure? I got this letter which is ridiculous because you all told me to throw away the non-working item. She said again, disregard the letter. You owe nothing. A month or two later I received another nasty letter from avon, "return this product or pay $17. " I called a second time and was told to disregard the letter. I owe avon nothing and you all owe me $3 for products I sold. (I never did see the $3, but I don't care. ) well, july 24 I received a call from a collection agency telling me avon sent me to collections for $17! I paid it because I don't want their incompetence messing up my good credit. The collection agency was rude, hung up on me two times and has sent me 2 threatening letters since I paid the measly $17. How uncalled for is all of that? I promptly unsubscribed from any avon emails, threw out my avon products and am done with any dealings with a company so incompetent. They lost a loyal customer. They should re-examine your business practices. Thanks for listening to my story of regret - regret that I ever had anything to do with avon.

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ethos
Somewhere TEXAS, US
Aug 05, 2012 1:15 am EDT

you should check your credit reports asap. dispute anything they put there. I hope you kept proper records of your payment, keep them for life because this phantom "debt" may be sold to another collection agency. as for the agency sending you nasty letters just google cease and desist letters and fire one to them to cease contacting you, the "debt" has been made good. send it certified mail, return receipt requested and tell them if they contact you again they will be in violation of the federal fair debt collection act and it will be your pleasure to sue them out of business.

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5:26 am EDT
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Avon.com scam using my account name

I had a problem also about the Avon company i was recruited one of the employee of Avon her Name is debe a Philippine branch. I was using my account almost a month then I was fully paid. Around July 2011 after that i didn't purchase any avon product. Couple months passed I was thinking my account is in active because in there rules after 8 months if you didnt purchase any product your account will be in active but this year 2012 month of May I was shocked the collection officer called me that i had unsettled account how come that i had unsettled account that almost 8 months that I didnt purchase any product of Avon. Then i called Debe the girl who was invited me to joined Avon I told her how come i had unsettled account for the past month and I think that my account is in active and she is the only person knew my account then she told me that she used my account. She purchased around April worth 6thousand in peso then by the month of june the payment is almost 12 thousand in pesothats including interest . How come that the avon company allowed her to used my account to purchased avon product using my account name I didnt sign any authorization letter that she can use my account. This is a fraud... What kind of cases I can file this girl so that she will stop using other accounts?... thank you...

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9:38 am EDT
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Avon.com spend $20 get purse for $20

Avon advertised in a book before Mother's Day. The ad wanted you to spend $20 and buy mom a $40 organizer purse for $20. Although I didn't want to buy anything at the time, I did want the purse. I spent the $20 that was required to get the purse for $20 and ordered the purse too. When I geot my order, I was told the bag was no longer available. I have had this happenen when I've ordered from the outlet before and have seen the same item advertised later.

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Avon.com returns and recharges

I have been doing avon for about a year now after taking over a friends round she couldnt do anymore. At first everything was okay, i was making good money. But then after sending some products back i got recharged and sent a letter saying i owe them £10 for the letter they sent to me and the price of the products. Since then, anything i send to them has been recharged. Im getting to the last sraw because sfter ringing them several times i have been put through to somewhere abroad where they hardly know english. I have still not been able to get this sort"ed and so will be leaving avon. After all the hard work you put in and the money spent on avon im actually disappointed with their customer service. Im sorry for all the cudtomers i have to let down. Avon need to get their act together!

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Evilways
Evil Town, US
May 16, 2012 6:14 am EDT
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AVON is a "Scam" ... they tell you when you sign up, Well. At least my Rep did, that I could make between 200 - 300 a month in extra income. 1) They Change the Product Number to suit a HIGH PRICE; when I call or email Office of the President, they respond telling me I don't QUALIFY for the Products ON SALE .. What .. Are you fricken Kidding Me. 2) A Loyal customer when On my site to order Avon Products; and an Message Came up saying "This Rep is No Longer Available". W.T.F. I emailed Office of the President Again, and AGAIN I was told, I don't Qualify to be an Online Rep. (Even, though I've been paying my 7.50 fee for the past year for my website) but, apparently this doesn't fall under Qualifications. 3) I have submitted Several Orders and have PROOF of Avon's Fraudulent Practices. If anyone out there is saying Avon is Not A Fraud, their probably not paying attention to their Invoices

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Avon.com representative jamie gosser somerset ky

Jamie gosser sells avon and knocks on mine and my other neighbors doors 5-7 times a day. She called the cops I wasn't here but they went to my neighbors and reported we were drug dealers b/c we didn't buy avon then the next week she called the cops over avon directly she said that the neighbor hadn't bought avon of of her. The cop said this is ridiculous and told us that jamie gosser had indeed called both times and we needed to make a formal complaint. I did to the apt complex hope it works. On a side note she lets her 14 year old girl run wild on the weekends till 3 or 4 am screaming and laughing waking all the people that live around her up. They fight outside constantly she asked my neighbor if it was ok that her daughter took shower with a 20 year old girl. This woman needs to be stopped!

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5:04 pm EST
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Avon.com can't get refund or help from company

I returned some shoes to my Avon rep about 4 months ago as they were too big. Wanted to exchange for a smaller size but they were out of that particular shoe. I gave the rep a different order of one to replace the pair that were too big. That pair cost a couple of dollars more, but I said, I'd pay the difference. I never got the other pair of shoes nor did I get a refund for the ones I returned to the Avon rep. I have been begging her for 3 months to give me my refund. I've contacted Avon, and they won't do anything. I wanted them to contact the district manager and have her contact my rep as I haven't heard from the rep either. She is no longer online, I don't have any of her books anymore as she hasn't brought me any since then and I can't find a number for her in the phone book. They told me to call and find out who the district rep was myself. They have been consistently giving me the runaround to avoid giving me my refund. I will never, ever, ever buy anything from Avon again and anyplace I can find to file a complaint, I will do it.

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Avon Representative
, US
Apr 03, 2012 3:08 am EDT
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Hi: I am a Representative and I agree, Avon is doing a poor poor poor job in Customer and Representative satisfaction. If you are willing, I could try and help you by sending an email to them for you because I believe it is better to get through to them in writing than anything else, with the representative's name, what date of your order etc... You can email me at trudyannsteve@yahoo.com. I know how you feel.

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6:13 am EST
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Avon.com employee, sales rep.

My aunt nita sold avon for over 40 years. She has won many rewards. When she turned in her notice after all that time she never heard from the company again. No thank you, nothing. I have seen all of the prizes she has won. She is 84 years old and was so hurt. Our family will never buy avon products again. Just found out that she sold avon for over 49 years. She was a top salesperson in her day. Nita screven, college park georgia her niece bonnie davis 249 audubon place macon georgia 31210 tel.[protected]

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VERY POOR CUSTOMER SERVICE
Nashville, US
Apr 26, 2012 3:33 am EDT

Yes I also know how Avon can treat their reps...My daughter works at a bank and has sold Avon for 7 years extra. Her rep I guess sold her out when she signed up a next door neighbor. She knew exactly where she was when she drove up in the drive. This rep did not offer to call my daughter once to ask any questions...As to why she did not sign her up etc. My daughter call her several times but not once did she return the call until days later. This all started around April 3 and today is April 26. This rep has taken advantage of my daughter . I told my daughter I will not purchase any more Avon and all the ones who I have referred to will get a call from me. My youngest sells Mary Kay and as she told her sister Mary Kay would never do this. Buy More Mary Kay its s great company.

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12:19 am EST
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Avon.com esther mccarthy

Hello,

My name is emma tollinchi and I worked at the avon office two days a week and I was paid with 25 dollars avon products inc checks. I deposited three checks into my back account and one was return for insufficient funds. I have spoken to several avon representatives and I have been told several different things I must do.

First, I was told to send my request for reimbursement to atlanta, georgia, twice I was told they were going to send it to the billing department for a credit on my avon bill and they did not, lastly I spoke with a mr. Colby osborne from avon products head quarters. He explained that I must contact the avon manager as he stated that the check was distributed from her account and it had nothing to with the avon company, yet the check has the avon logo and no other name.

I have called and emailed ms. Mccarthy the manager and she has not responded. I have been attempting to resolve this issue since november 9, 20011. I have explained to all the avon employees I have spoken with that my intentions is to pay my bill as soon as this issue is resolved, but they have sent my bill to the collections process.

I have enclosed a copy of the check. I would greatly appreciate if you can please help me resolve this issue, so that I can pay my avon bill. Thank you for your time and consideration in this matter and if you have any questions please feel free to contact me at [protected].

Sincerely, emma tollinchi

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Avon.com incomplete order

I thought joining avon was a good idea since im a stay home mom bad mistake went out made sum sales paid avon for product when I receive the merchandise it was incomplete they promise hey promise to send it on the next campain and they lied I never received the product they kept the money and I had to explain to the customer that they no longer goin to have what she order so I had to refund her from my owplan pocket! Avon is a scam and they need to be stoped because they are sellin false advertisment from thier books! When we get our invoices thier no where its say the product is not available they just dont tell you until you get the merchandise and its not thier you call them to let them know and they want to replace it with sumthing else the customer didnt order! What a scammmmmmmmmmmm! I reported them to the better buisness beu

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Avon.com reps who failed & constantly complain about avon

I've run across so many complaints and exaggerations about avon. One mainly about avon being a scam or mlm scheme. The good news is the honest and truthful testimonials from reps and leaders who have even quit their jobs to do avon full time; due to their success$$$ far outweighs the complaints. Avon is actually a very good thing for a lot of reps.

I hit the plaza's, doctor's offices, salons, spa's, dental office and talk to every and anyone I run across in my county and the next and keep in contact with customers. My net profit is $300-$500 per campaign. Avon offers more than just make up and perfume. ( ( ( (There are basic daily needs, jewelry, fashion, gift items, bath body, award winning skincare, fitness & wellness, hair care for men & women, bakeware and so on... Also, mark for teens and the new tiny tillia baby and nursery line) ) ) ).

I know how to work the business (4yrs now) , I follow all the training and never wasted time with what didn't work for me and have no issues with avon. It takes a combination of things and time for this thing to work successfully$$$ and that's reality!...

It takes from 3-5yrs for any business to succeed if you learn to work it right & work smart!

... You have to talk to everyone & follow up with customers non-stop. Can't be shy or lazy. The goal is to be a successful rep and/or train others (Downline) to do the same; show them how you did it and the whole team will reap the rewards$$. *no lie*—any leader who is not receiving a check is not doing their job of training/developing and only signed people up just to make money (It's happening everyday) without putting any work into to helping them make real money. (They never tell you the whole story with their complaints)

This is why avon made several changes to eliminate those who are not serious or just out for themselves-seeking & targeting the low income or just any old body (With no strong or leadership qualities). The problem is that a lot of new reps don't have that mentor to train, teach and develop them. So they learn from painful mistakes.

No scam or scheme here just a lot of new people who did not realize this is a serious business that you must run like a business, not to spend too much on yourself, keep record and don't spend off all the profit. It takes time; this is no get rich quick scheme here people, but a real business to run. Once reality hits and reps build a huge bill instead of profit for themselves, then they complain and scream fraud or scam.

**everything is not for everyone** doesn't make it a scam because you don't understand how to run it successfully with patience. If you're not business oriented and possess discipline or leadership qualities, then most likely avon is not for you.

***if you're looking to make big bucks right away without investing time, dedication, persistence and consistence with the proven strategies provided,... Then forget about it; avon is not for you. ... "it's a lot of work that pays off later. "

... Someone may have talked you into it but it's your own responsibility especially at first to research, ask lots of questions and get the facts straight about any company before you start putting a lot of money out there and proceed with it. "get out... If it's not working for you" or ask for help.

*if you want it - go out and get it and by all means work smart—if not it will cost you!$$$ " I speak from experience and from seeing a lot of reps and new leaders make the biggest mistakes due to lack of continuous training and doing this for all the wrong reasons with quick & wild expectations at first. .

... Have a good one ladies & gentlemen.

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SMs2
, US
Jun 18, 2014 2:46 pm EDT

Sent online customer product FREE no charge and same product was "TRIPLE AWARD SALES" so I GOT ZERO!

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feduptomyeyeballs
Athens, US
Aug 26, 2013 8:01 pm EDT

I'm sure she was one of the higher up money grubbers who end up cheating the reps under them anyhow. You'd be surprised to stories I've heard. Anyhow, I've been at it for THREE years, almost for. As you say my business should be booming. No such luck! And before you suggest that it's because I don't know how to run a business did I mention that along the time I started selling Avon I also opened an online store. That store has grown and I now successfully run two more. No problem. Simply because I don't have people trying to shove products down my throat to push off on other people. I pick and choose what I will put in my store. I make sure I have enough inventory to satisfy my customers' demands. And I don't sell them dusty, dirty, dinged up stuff that looks like it's been through WWW III. I swear I'm always and forever on the phone w/ avon about messing up my billing ( the error is always in their favor. No surprise there) or about them sending me stuff that looks like it's been put through a trash compactor. I sick of out of order stock and back orders that don't show up for over a year. YES, THAT'S RIGHT.. I SAID A YEAR. When they do show up parts are missing. I'm tired of waiting for Avon to give me my money from online orders. But they want any monies I owe them like yesterday and has the nerve to charge a late fee. I'm tired of customers yelling at or being nasty to me because of Avon's errors and lack of quality. I spend more time worrying w/ Avon then I do managing my own 3 business. If it weren't for getting discounted products as a dealer, I wouldn't fool with them. But it gets better. I had them send me a product that was open, came that way in the box and leaked all over everything.. even the books. How about they wanted meee to pay to send back the products. I told them if they thought I was gonna pay for their error they were a lie and a fool too. Even better, I'm sick of Avon selling me products at one price like I should get them in advance because they will be in super demand, then dropping the price so rock bottom low that I might as well feel my orders by order the same stuff from them rather than selling the stuff that I bought in advance at just about no profit. I ain't running a charity here folks! Every business is in it for themselves or their shareholders. So don't give me that song and dance about Avon being a company to help women. The only one's they are helping are themselves. They are only concerned w/ their bottom line and how much each rep can boost it. Don't believe me. Miss a few campaigns... tell em you need help with something. They will treat you like something one scraps off the bottom of their shoe. I'm off to go back and manage my three successful businesses, while wondering what will happen with this weeks Avon order I put in because my orders are never right. Logged online right after putting in the order this morning, looked at the invoice and already I see a billing error! And the saga continues.

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TanyaChristman
Lancaster, US
Feb 17, 2012 3:26 am EST

While some have become great successes with avon, there's NO NEED TO SPEAK IN CAPS EVERY OTHER WORD, IT MAKES YOU LOOK LIKE A SNOOTY HOLIER THAN THOU B****. And there's certainly no need to call anyone who tried and failed with bad experiences lazy and more or less a bafoone. When I entered the world of avon, I was so amped and ready to go but my Rep totally put me off. Every other day she was calling me almost demanding that I go door to door although on several ocassions I told her that it wasn't allowed where I live but the manager was willing to let me leave books in the office. Every new campaign my ### was in the car driving 20+ minutes into town, asking different retailers if I could leave brochures and buisness cards. Alot said no so there's one point. ALOT of places WILL NOT let people leave brocures, etc..unless they pay a fee and quite honestly, I didn't have that monthly fee to pay. Out of maybe 5 stores only 2 let me leave my books & cards and guess what, not 1 damn person called me after doing this for weeks. I'm certainly not going to drive 45 minutes out of town just on a chance someone may call. We have a family of four with one vehicle, my husband worked 2nd shift and had to leave early in the afternoon, I have NO family closer than an hour's drive and I literally don't know anyone except 1 neighbor and he's an older man so I had no babysitter. So does that sound like a bunch of lazy ### excuses because they're not. It just happens to be what my situation was. Was I lazy? No. Did I try? Yes. Was it a good experience? Um, no( and I posted what happened bit by bit which after reading, it's pretty obvious as to why i left) Did I expect miracles or t become an over-night success? Hell no, I'm not that stupid. My point being, some have had a good time and have nothing but good to say, others however have had a ### experience and piss poor rep's. Instead of being judemental ### to those who failed for whatever reason with the buisness how about you just say well, I'm doing well and sorry that you didn't.

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J
12:45 pm EST
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Avon.com anew clinical thermafirm cream

I applied this cream on thursday evening and friday morning, my face was itching on friday night, I got up on saturday morning and my eyelids and cheeks were swollen sore and itchy, they feel like they have been burnt, it is monday and I still look disfigured and swollen
Has anyone else had a similar reaction I only put the cream on twice thankfully

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JuliePooh51265
JuliePooh51265
Lancaster, US
Dec 19, 2011 6:43 pm EST

I got a sample of one of the ANEW products and it burned my face. I came to the conclusion that I am allergic to something in their products. I can wear other Avon products just not from the ANEW line. Hope your issues clear up quickly. I would advise not to use the product again.

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J
4:48 am EDT
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Avon.com worst customer service

Avon is the worst customer care provider. My biggest mistake was joining avon as a rep. Last month the sdp (Standard pick up point) near me was shut down. No one informed me about that, my order was returned back without my knowledge. On inquiring through phone calls I received vague answers and none of my emails were were replied. Recently while placing the order they told me that I would receive it at my doorstep, firstly I have not received it and secondly they have changed my address without my knowledge. I have sent an email regarding this to customercare. [protected]@avon.com but still not received any answers.
Am clueless, planning to quit avon

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Amanda estefan travasso
, IN
Jan 22, 2019 5:10 am EST

Im fedup with avon bcz 1month bcm thy didnt sent my product inspired of paying money thy snt my stock to wrng person id no [protected] i want dis stock by tommorrw on this address fl shop 7 furiends petshop comba margao403601 opp saraswat bank

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Kiran sai
, US
Apr 16, 2018 9:27 pm EDT

Fake company in India, the biggest cheating company, worst customer service, please don't join, they will cheat the gift product

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Sheerinfarook
, US
Nov 04, 2016 11:08 pm EDT

As I am one of Avon rep with I'd no [protected] want to know how can I redeem my gift they say that when u order in campaign 12 only u Will get ur gift that's not fair campaign 10 gift should b given in 11 so pls issue my gift otherwise I go cancel my this month order reply

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dabc123
, IN
Jun 05, 2015 8:58 am EDT

You unethical ppl..do not have standards..and the products delivered are damaged dirty and used..and every complaint will have one more following complaint..and drag calls to mint money from customers.

Customer is being patient and sending out professional mails doent suit you I guess..and checking customer patience to this limit is not good.

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ushapra eenk
, US
Apr 21, 2013 8:19 am EDT

Tanya agree with u... I asked my husband to shoot me if I ever talk about Avon in in future.. I feel pity for the company.. they r losing genuine people by encouraging leaders who do such things just to reach the top...:'(

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ushapriya
, IN
Apr 21, 2013 8:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had the worst nightmarish experience with Avon...I joined only a month back I'm quitting... I have been threatenedby a top leader and harrased to payhercash even though I had sincerely paid the company through axis bank...she is still harassing me and threatening me to pay her cash...its not just me who is disturbed with all this ..even my familyis affected...I'm not writing this to spoil her reputation or the company's reputation... This is a fact. It has happened to me it is happening to me... I wrote a mail to the company regarding this... But since she is a top leader I don t think they will do anything about it...I liked Avon... But I took an oath I will never use Avon products and will never do business with Avon...

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TanyaChristman
Lancaster, US
Feb 17, 2012 1:49 am EST

I began selling avon at the begining of camp#13 and stopped at camp#26( so however long it was). I was so aggrivated and pissed off that I told my husband if I EVER talked about giving it another try to just smack me. From go I had issues with incomplete orders, my Rep kept badgering me to go door-to-door although I had explained SEVERAL times that it wasn't allowed in the mobile community I live in, if I asked for a certain amount of items, I'd usually have to ship some back because they'd send too many, I had to wait wks for a pair of earrings because they all of a sudden became unavailable when they had been aviailable at the time it was ordered, I lost all but 1 customer out of 10, I bought buisness cards that did no good, I passed out books and that didn't do any good, products were delivered damaged( and it looked intentional like an employee was getting even with by slicing a hole in the bottom of a lotion bottle ) my rep hardly ever returned my calls and 98% of the time I had to rely on her assistant, and then when her assistant resigned(imagine that) and her replacement started, a notivication email was suposed to be sent but I never recieved one, and like many others, I've lost more money than I've made. And then when I oredered from my last camp#26, all of a sudden things I'd ordered were then put on back order and I had to order from camp#1 to get my back orders! So then just yesterday I get a call from Rep's assistant asking me why I hadn't been placing orders from the last 2 campaign's and I had told her several times that once I got my back orders, I was done with avon period. A wk ago I got a bill for $31.01 and then today I get a bill for $41.01 because my bill's past due and that $10 will keep being added until I pay it off. So I got online and the website's down until the 18th or 19th for "re-districting". I will NEVER EVER sell avon again.

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K
12:00 pm EDT

Avon.com stay away

Started ordering avon on-line...thought i'd try their age defying skin so soft body wash..got a bath at 10 pm...put some of the body wash on a sponge and started washing my neck got some splashed on my face and my eye was stinging like mad..i washed my face with the bath water, could'nt stick my eye burning and face, got out of the bath and washed my face with cold water for ages, went to bed and could'nt sleep, felt my face burning all night, later on when my husband awoke he said look at your face it's all swollen and red, went to gp got steriods 6 a day plus tabs to stop the burning pain and face cream..had to take them for 10 days 60 steriods in total..avon said it's not their fault i'm allergic to their products and offerd £21 odds to pay for 3 prescriptions..wasn't enough to pay anyway..got a solicitor they told her the same..i've seen allergic reactions on tv and mags but I am the worst i've ever seen, still got the photo's..creepy..i'd lost thick layers of skin and now have wrinkles that i'd never had before..i'm depressed from this, no-one can help me :( avon always seems to win i'm told !

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mariemariemarie
, US
Aug 03, 2018 10:11 am EDT

I had to heal skin contamination.
After opening the cosmetic did not notice anything special. after use, the skin began to bake, tears flew from the eyes, the whole skin was red. I went to the doctor, I got an antibiotic and I treated myself for a long time. After putting the cosmetic into the test, it turned out that there are dangerous to health and life of molds and bacteria. Most likely, at the instigation of my friends, I will go to court for compensation from Avon.
I warn everyone against using these cosmetics !

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Cowbag
, GB
Feb 20, 2018 7:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have not received my refund I sent pair jeans back in November of last year..I've had no help when I rung customer service I live 89.green way Rd cf3 3hl I await my reply ckeohane

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B
8:59 pm EDT

Avon.com allergic reaction

Started ordering avon on-line…thought i’d try their age defying skin so soft body wash.. Got a bath at 10 pm…place some of the body wash on a sponge and started washing my neck got some splashed on my face and my eye was stinging like mad.. I washed my face with the bath water, could’nt stick my eye burning and face, got out of the bath and washed my face with cold water for ages, went to bed and could’nt sleep, felt my face burning all night, later on when my husband awoke he said look at your face it’s all swollen and red, went to gp got steriods 6 a day plus tabs to stop the burning pain and face cream.. Had to take them for 10 days 60 steriods in total.. Avon said it’s not their fault i’m allergic to their products and offerd & pound;21 odds to pay for 3 prescriptions.. Wasn’t enough to pay anyway.. Got a solicitor they told her the same.. I’ve seen allergic reactions on tv and mags but I am the worst i’ve ever seen, still got the photo’s.. Creepy.. I’d lost thick layers of skin and now have wrinkles that i’d never had before.. I’m depressed from this, no-one can help me : (Avon constantly seems to win i’m told !

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tall mekkout
, IL
Aug 18, 2011 9:58 pm EDT

was you naked at the time of the exposure, this may of effected the cream in some way. maybe try using the cream more often, try drinking it as it will help your allegry because E=MC2.
have a wonderfull day.

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C
5:27 pm EDT
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Avon.com broken items delivered to me

I always purchased products from avon and have not had any problems untill avon gave me a coustomer service rep. I went through the rep and ordered a teapot from avon and it was delivered to me broken.. This was auguest of 2010. It is now july of 2011. I am still trying to send the teapot back.. Every rep I have went through to return the broken teapot has quit because of some reason or another and my teapot is always returned back to.. After several calls to avon, the only thing that they will do is give me paperwork to tell me that I have to pay again to have the merchendice returned back to them.. Now I have to pay shipping and handeling again to send them the broken merchendice back to them that they gave me broken to beging with.. I have always love avon products but this takes the cake.. They said that they would give me my s&h back for the return but nothing else for the hassel of almost a year now and trying to return the broken merchendice back to them that was given to me broken to begin with... ... I do not trust them any more for the weak salesmenship that has been taken in the return policy... They offer nothing for the hassel of what they are putting me through and to have to pay twice for s&h. Is rediclious...

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