I Have one year old policy, policy no. WTG1299705, my monthly premium is Rs 1000/- I have paid your premium reguraly up to feb 2008, i have given the cheque of 1000/-premium of march cheque no.034065 dated 6/2/2008 receipt no.10308 yet not deposited by you, now my ploicy is lapsed reason not payment of march premium, i m shocked already in advance i have given the premium cheque, and i m not getting any reminder call, sms, i have make call to urs office but noboby taking any intrest, An i have not reciving any letter any information about my policy, yours customer service is poor, still i m making call to yours office from there also i m not getting any respons i m making the call on this number 022-40164811-40164840 . request them to make my ECS system update but from there also i m notgetting any respons today i have make again call to yours office in same no. answer is plz wait we call back u in within 10 to 15 min. after that i have make call again i get the same reply still 1hrs gone no reply urs executive name is mrs joyti. call date is 19/5/2008 time 14:05 hrs
pleases take any action an solve my problem an give me the details about my policy my due of march, april, may, how can i pay this permium .