Menu
AVI Foodsystems
AVI Foodsystems Customer Service Phone, Email, Contacts

AVI Foodsystems
reviews and complaints

www.avifoodsystems.com
www.avifoodsystems.com

Learn how the rating is calculated

1.9 23 Reviews

How responsive is AVI Foodsystems's customer service?

5 Resolved
18 Unresolved
Almost disappeared 🫥
We're pretty sure that if AVI Foodsystems showed up wayyyy more often on ComplaintsBoard and paid more attention to reviews and complaints, it would lead to better results. But for now, the resolution rate doesn't show successful interaction with customers. We advise reviewers to be careful when communicating with AVI Foodsystems and be ready for the chance your problem might not get a response. It's also good to start looking for other solutions if your issues aren't fixed as you want.
Verified
The authenticity of the customer service contact information for AVI Foodsystems has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AVI Foodsystems reviews and complaints 23

Sort by:

Newest AVI Foodsystems reviews and complaints

ComplaintsBoard
K
7:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

AVI Foodsystems Charging my card

I have gad many $1.00 charges to my debit card from Warren Ohio. We have avi food kiosk at work but I rarely ever use it. Today there is $1.00 pending charge and on 12-18-23, 3 separate $1.00 charges. These are on days I never uses my card for sure. What does this place think people ain't gonna find out. That's straight crap! Because of this I will never ever buy from them at work at our kiosk! Oh I am not gonna be screwed, they are gonna be screwed when I file charges against them.

Desired outcome: Not stealing people's money when they least expect it.

Confidential Information Hidden: This section contains confidential information visible to verified AVI Foodsystems representatives only. If you are affiliated with AVI Foodsystems, please claim your business to access these details.

Read full review of AVI Foodsystems
Hide full review
ComplaintsBoard
L
3:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

AVI Foodsystems Unauthorized charge on my debit card

I was charged 29.95 yrsterday @

At 2:51am i have no clue why i am being charged i havent ordered anything from this company i dont even knw anything about this company please cancel any orders frm my card and refund my account and cancle any kind of subscription or account associatednwit my name and debit card please and thank u if unrefunded i will be contacting my lawyer and from the reviews ive read about this company they do alot of unauthorized charging seems like this is just a scam and ur really stealing from innocent people and need to be shut down and charged legally and imprisoned im on disability and have very little income so u taking my money without my permisson is very serious please refund my account or hear from my lawyer thank u

Claimed loss: 29.95 and .99

Desired outcome: Refund my account and close any account with this company

Confidential Information Hidden: This section contains confidential information visible to verified AVI Foodsystems representatives only. If you are affiliated with AVI Foodsystems, please claim your business to access these details.

Read full review of AVI Foodsystems
View 0 more photos
Hide full review
ComplaintsBoard
A
6:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AVI Foodsystems Management

I was a roll over hire from a prior company that had lost well traded contracts with AVI when interviewed with AVI I asked if I had to continue to work for parkers. The company that they had won the contract from. I was informed to know that in fact, i would not have to continue to be employed with Parkhurst that I could quit turn a notification, do what I will, but I would still have a job secured with AVI. So I talked to the chef and I decided to not to continue to work for Parkhurst. Assuming I would still have a job with AVI well come to find out they did everything they could to keep me from being employed even though I have filled out W2 so I have all the onboarding information. I had the ADP filled out. Everything says I'm an active employee but they absolutely refuse to let me work. I have been given the runaround with corporate. They will not let me talk to anyone who acts professional. The woman that I met at the Taylor University account here in upland Indiana took maybe 5 minutes to argue and be very combative and very rude with me. Then she saw fit to walk me off. There was no conclusion. I'm still very employed and they absolutely refused to let me work. I would say good luck with anyone who tries to work for the AVI company. That said, when I googled the company, it started a research. I wasn't too terribly shocked to see the stacking amount of lawsuits still hoping someone from the head corporate office contacts me but I doubt I'll get anywhere with this without contacting a lawyer and potentially making a move on it myself

Desired outcome: A call from Beth gobbers boss

Read full review of AVI Foodsystems
View 0 more photos
Hide full review

Is AVI Foodsystems legit?

Our verdict: Complaints Board's thorough examination reveals AVI Foodsystems as a legitimate entity with notable strengths. Despite a 21% resolution rate on customer complaints, which invites a closer look, AVI Foodsystems stands out for its commitment to quality and security. Clients considering AVI Foodsystems should delve into its customer service record to gauge compatibility with their expectations.

AVI Foodsystems earns 94% level of Trustworthiness

Perfect Trust Endorsement: AVI Foodsystems achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for AVI Foodsystems. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Avifoodsystems.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Avifoodsystems.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with AVI Foodsystems's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 21% of 0 complaints were resolved.
ComplaintsBoard
B
8:12 am EST

AVI Foodsystems random charges to my account

For the past week I have been charged 6 different amounts from AVI Foodsystems Dayton OH. I'm not sure what this is from or how to stop it. 2/18/22 thru some charges early this morning 2/25/22. Always in pairs as well.

Desired outcome: refund and stop the charging

Read full review of AVI Foodsystems and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
J
J
Justin Stout
, US
Mar 06, 2024 11:49 pm EST
Verified customer This comment was posted by a verified customer. Learn more

How they have high ratings for quality and security im have no clue because it's not secure when im having to get a new bank account because they are stealing money from me and i have no idea who they even are never bought anything from them

ComplaintsBoard
A
11:55 am EST

AVI Foodsystems Food systems

I've been getting random charges from avi food throughout the day when I'm not even at work and it's really getting on my nerves

Read full review of AVI Foodsystems
Hide full review
ComplaintsBoard
L
2:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AVI Foodsystems My job experience and services

Hi I work for avi company with barton college and i'm making as complaint about how the managers and supervisors talk to they employees. They are very rude and they also are very disrespectful and they also don't handle situations like they are supposed to as managers. They let a lot of stuff slide. I went to my manger about a issue and she / he basically told me oh well and deal with it. I shouldn't have to deal with the disrespect. But I have been dealing with it for a while and I don't know what to do.

Desired outcome: I’m Thinking About Locating to Another Job.

Read full review of AVI Foodsystems
Hide full review
ComplaintsBoard
K
2:50 pm EDT

AVI Foodsystems lack of service and really rude customer service when company is called to fill empty machines

This company is the worst vending company I have ever dealt with. Their machines are constantly empty or jammed. When you call customer service they act like they are doing you a favor even when no one from their company has filled the machines in over 2 weeks. Once a guy came out and demanded to know who made the complaint and he was very rude to our receptionist. We are trying to get a new company but until we can get the ok from national corporate we are stuck with this lack of service and the service workers getting angry when they show up.

Read full review of AVI Foodsystems
Hide full review
ComplaintsBoard
L
9:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AVI Foodsystems Being overcharged as well as being charged and not receiving product

I work at Harrison steel casting company in attica in. And I've been getting over charged like I got a Gatorade and its 1.60 if u pay cash but 1.70 with card and I use my card and it says I got charged 1.70 but it charged my card 2.50. Also there have been a few times were I make my selection but dont get it from the machine but still get charged for it I have all my transactions and I've keep record of what I got over charged for or got charged but didnt get the product hr at my work said I had to contact u guys to get my money bk that I was over charged or charged and never got the item. So if someone could plz tell me what I need to do to get that done plz and thanks lycinda from Harrison steel casting company

Desired outcome: My money bk

Read full review of AVI Foodsystems
Hide full review
ComplaintsBoard
D
8:13 pm EDT

AVI Foodsystems Unauthorized charges

Your company is attempting to take money from my cash app card and I never authorized or heard of your company before. I am elderly, disabled, and on a fixed income. Stop trying to get my money please,. I have attached 3 screenshots of cash app transactions. Resolve this issue immediately please, thanks

Desired outcome: Please stop trying to get my money

Read full review of AVI Foodsystems
View 0 more photos
Hide full review
ComplaintsBoard
M
12:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AVI Foodsystems Unauthorized charge

I woke up this morning with a charge for 19.95 on my account from this company I have literally NEVER heard of before and I have no idea how they got my credit card information but it is really weird.

Desired outcome: Refund!!

Read full review of AVI Foodsystems
Hide full review
ComplaintsBoard
D
10:11 am EDT

AVI Foodsystems Taking my money

They keep trying to take my money and this time they got it and took 20 bucks while I was asleep I want it refunded. I don't live in ohio anymore and they keep trying to take my money how can I be in bed in texas spending money in ohio I have even canceled the old card and gotten a new one and they keep trying to take money I'm not even sure what this is maybe a vending machine at a rest stop but either way it didn't work with this card and 19.95 was never spent on a vending machine I used cash because these cards would work they are cash app cards

Desired outcome: Refund

Read full review of AVI Foodsystems
View 0 more photos
Hide full review
ComplaintsBoard
D
7:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AVI Foodsystems Unauthorized charges

They keep trying to take my money and this time they got it and took 20 bucks while I was asleep I want it refunded. I don't live in ohio anymore and they keep trying to take my money how can I be in bed in texas spending money in ohio

Desired outcome: Refund

Read full review of AVI Foodsystems
View 0 more photos
Hide full review
ComplaintsBoard
C
8:23 am EST

AVI Foodsystems I was charged 19.95

I've never heard of avi foodsystems til I saw the charge on my account I can not reach anyone to request my money back. This is messed up I have never been to warren or ohio for that matter I just want my money back. I tried calling the number attached to the charge on my account but no answer. Someone who has been charged please tell me what did you do to receive your money back

Read full review of AVI Foodsystems
Hide full review
ComplaintsBoard
C
1:38 pm EST

AVI Foodsystems unethical practices and disrespectful employee

The woman in charge is difficult to deal with. She had repeatedly publicly belittled her counterpart which makes placing orders awkward and painful to witness. Customer requests are dishonored and disrespected by that woman if she feels they are a waste of her time. She will not hesitate to voice her opinion or disagreement with customer requests in front of other employees and customers. Witnessing how she treats others projects poor customer server for the entire organization. AVI Food service could also benefit by practicing more environmentally conscious and ethical practices as far as food packaging is concerned.

Read full review of AVI Foodsystems
Hide full review
ComplaintsBoard
T
7:02 am EST

AVI Foodsystems unauthorized charges

I have two unauthorized charges on my checking account from AVI, which I had never heard of until I googled the charge. I want refunded and I've contacted the bank. You cannot take money out of my account without permission. Stealing money from people is horrible. I truly hope that your company gets shut down! I want to speak with your corporate office!

Read full review of AVI Foodsystems and 1 comment
Hide full review
1 comment
Add a comment
D
D
Des79
New caney, US
Mar 16, 2021 7:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

They have been trying to take money off my card and today they got it how can I be in ohio before 5 am while I'm in bed and live in Texas. I want this charge refunded I have no idea what this is

View 0 more photos
ComplaintsBoard
S
11:52 pm EST

AVI Foodsystems employee

The employee that handles the vending machine, is late in putting the food into the vending machines. One of the snack machines do not accept $5. The sign has been on the machine for weeks now. The change machine has not been available for use, we ask her and she says that she doesn't have any quarters, it's been a week now. She stands around with the other workers talking. She gives out free drinks to the other employees. She puts in food that none of the visitors eat, so we are going the whole visit without eating just drinking water or juice. She takes food for herself to eat also. She is very rude when we address a concern. Then she goes to talk to the employees and make the visitors wait on her. She is not doing her job and it's making us visitors not want to buy from the machines. I will not buy any products from the machines until the issue is addressed.

Read full review of AVI Foodsystems
Hide full review
ComplaintsBoard
T
9:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AVI Foodsystems relocation of a employee

So coming into work this morning, I found out the devastating news you have transferred the best Chef we had to GAP! :( To bring in a guy from Gap who was clearly not favored. Why bring him here? Why replace what was perfect for something that is worse? Makes no since! You will be losing a lot of revenue with making this silly change. Good luck from a disappointment, long time customer of AVI. This corporate complaint is the beginning of this petition.

Petition: #bringMIKEback
Petition: #bringMIKEback
Petition: #bringMIKEback
Petition: #bringMIKEback
Petition: #bringMIKEback

Read full review of AVI Foodsystems
Hide full review
ComplaintsBoard
J
6:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
AVI Foodsystems has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

AVI Foodsystems - charging

Someone from the company has stolen my card information and I keep getting charges from them. This is the second time it has happened. I'm reporting this issue to my local authorities because I don't actually live in Warren, Ohio which is actually more messed up. Beware that your rude cashier is probably more than rude she or one of the other terrible workers is stealing your card information.

Read full review of AVI Foodsystems and 4 comments
ComplaintsBoard
U
1:30 pm EDT
Replied
AVI Foodsystems has left an official reply on this complaint.

AVI Foodsystems unethical behavior

The new receptionist "debra" or "Debbie" is very VERY rude. Every time i call for my company she acts rudely. We have had requests for machines to be fixed and they have never been reported to the driver and it happened on several occasions. In my opinion, because we told her superiors about what she is doing, she acts very rudely on the phone when we call. Please fix this.

Read full review of AVI Foodsystems
Update by Unknown7866
Oct 08, 2018 8:17 am EDT

Debbie works at the Louisville Kentucky Branch. I am very unhappy with her behavior. Her behavior and attitude twords our company has made us rethink working with AVI. Thank you for the response, please fix this issue.

Hide full review
ComplaintsBoard
S
11:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
AVI Foodsystems has left an official reply on this complaint.

AVI Foodsystems campus food

I pay $6, 000 a year to eat AVI Foodsystems' food. It is 100% not worth it. Throughout the course of the school year, I lost a lot of weight, obtained stomach issues and breathing problems. That is coming from a girl who started at 110 pounds coming into college. There is something that is in the food that gives you diarrhea and makes you vomit. Not to mention, there is some chemical that gives me a reaction to where I can't breathe or control. my asthma. I have resorted to pay for my own food because of these reasons. I want to be exempt from the meal plan. There are no solutions around this problem that can fix this other than me not paying $6, 000 to get sick every day. There have been multiple times my chicken has been under cooked, the buffet style food is not covered or ice replaced, and flies that have been hanging out on my food. The school and workers do not care because they are not eating it, they are just pocketing my money. I wouldn't mind if the food didn't get me sick or cause me to not breathe properly, but it does. I would like for the head quarters to pass along the message to exempt me. I have provided a doctor's note. I don't see a reason why this should be an issue. Thank you.

Read full review of AVI Foodsystems
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact AVI Foodsystems customer service

Phone number

+1 (330) 372-6000

Website

www.avifoodsystems.com

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with AVI Foodsystems?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AVI Foodsystems Customer Service. Initial AVI Foodsystems complaints should be directed to their team directly. You can find contact details for AVI Foodsystems above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about AVI Foodsystems. Discuss the issues you have had with AVI Foodsystems and work with their customer service team to find a resolution.