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no credit, no refund

Complaint Rating:  100 % with 2 votes
100% 2
Avg antivirus software block my printing job. I tried them by taking a $2.99 for someting. They charged me $54.00, so I complained. They offered me $29.99/year and refund the balance and one week free trial.

I have not downloaded their software yet. Nothing I can find an avg anti-virus avg protection in my computer.
Complaint comments Comments (1) Complaint country United States Complaint category Antivirus Software


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N  6th of Jun, 2015 by    0 Votes
bought a two year contract and after about 3 months decided it did not work for me ( I had to take my computer in twice with
mallwear I could not remove) so I canceled my account. They said they would refund 1 year so I accepted that and waited, well it's
been about 4 months and more than a few emails with no response. How can a company stay alive when this is the way they handle customer service, I GUESS IT'S BUYER BEWARE !

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