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Unreliable/inferior roofing products
In 2007 we had Avenue Road Roofing replace our entire roof for $10, 000 with a 10 year transferable warranty. In 2008 we had them return because water was accumulating under the membrane. In 2009 we had them back again for the same reason. For some reason we skipped 2010 but in 2011 we are back at it again with only 6 years of the warranty remaining. It has been nearly impossible to get someone who is reliable to show up for an app't, call to cancel the app't, never mind to actually repair the roof. I forgot to mention that the problem we have been experiencing for the past several years was caused by Avenue Road Roofing. At this point I think it's best to escalate the matter to our lawyer! There does not seem to be anyone that works at Avenue Road Roofing with any authority & good luck trying to get past the secretaries-they just transfer your call to anyone's cell phone & guess what no one answers those phones either! I was was told last week by Fergus (company employee) when he arrived to inspect the roof, the product that Avenue Road Roofing used several years ago to do the repair was defective! But he has not shown up for the 3 app't that he booked.
Overview of Avenue Road Roofing complaint handling
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Avenue Road Roofing contacts
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Avenue Road Roofing phone numbers416-785-5129416-785-5129Click up if you have successfully reached Avenue Road Roofing by calling 416-785-5129 phone number 0 0 users reported that they have successfully reached Avenue Road Roofing by calling 416-785-5129 phone number Click up if you have UNsuccessfully reached Avenue Road Roofing by calling 416-785-5129 phone number 0 0 users reported that they have UNsuccessfully reached Avenue Road Roofing by calling 416-785-5129 phone number(416) 785-6485(416) 785-6485Click up if you have successfully reached Avenue Road Roofing by calling (416) 785-6485 phone number 0 0 users reported that they have successfully reached Avenue Road Roofing by calling (416) 785-6485 phone number Click up if you have UNsuccessfully reached Avenue Road Roofing by calling (416) 785-6485 phone number 0 0 users reported that they have UNsuccessfully reached Avenue Road Roofing by calling (416) 785-6485 phone number
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Avenue Road Roofing address45 Wingold, North York,, New York, New York, M6B 1P8, United States
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Roofing contractors in Auckland
We at Avenue Road are working hard to maintain a high level of customer service. We are sorry to hear about your isolated incident. Please feel free to contact me directly regarding this, I will attempt to rectify your concerns if I can. Your opinion matters to us.
Tyson
Public Representative
[protected]
They (Avenue Roofing) are a waste of time. Had two of their reps out to my home, never did receive any quotes or promised drawings. They seem to be using external contractors that are extremely disorganized. Forget them...call "Let It Rain". When you call they answer or get back to you right away. They give a damn about you and their reputation.