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avelo mortgage / failure to pay ptoperty tax

1 Belton, MO, United States Review updated:
Contact information:
Phone: 8163490940

Avelo mortgage failed to pay my property taxes, when I called them to ask my taxes were already very late. They immediately paid them, and then raised my "fixed rate" monthly mortgage payment. At the time of my refinance the taxes were already calculated in, so why would they increase my payment? Now I can hardly afford my payments and have been late, and my credit is being effected-all because they messed up. This is very frustrating, and I am not sure if there is anything I can do to help my situation.

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Comments

  • Tr
      26th of May, 2008
    0 Votes

    I dont think you are telling the truth. I think you are just like other people that refinance got cash out and spent that money now you are broke. I bet you anything that you dont have a fix rate mortgage. so next time you try to lie about a company read your documents that you sign when you closed on the refinance. thank you have a good day!!!

  • Re
      17th of Jun, 2008
    0 Votes

    I agree with everyone on this comment board and I am so sorry to hear about all the trouble that you are all having. This is the reason I started my company. I have helped several people that have mortgages with ASC, Countrywide, and other mortgage companies that don't seem to care if they harass people or suck them dry. The comments I have heard are along the lines of trying to get blood from a stone or turnip, or something like that.

    I have a service that actually will take you out of the loop of contact with ASC, or Countrywide or whomever you have servicing your loan. All you have to do is tell me how we can help you. By that I mean, tell us what you are looking for us to do for you and we will pursue the help that you want, no matter what. We have all aspects of the mortgage business covered from being a mortgage mediation company, a title company, a real estate company, all the way to having access to attorneys for litigation or help to avoid foreclosure. No aspect of help is turned away.

    Let me tell you, most of the customers that I deal with have told me about the fear and the frustration of working with mortgage companies that don't seem to care or give them the runaround. To be totally fair, mortgage companies have their ways of dealing with people. Some are good, some are horrible. But one thing all mortgage companies love is being vague. When they are vague, they don't have to give you information until you ASK for it. How does that help you? How can you try to save your home if you don't know how to ask the right questions?

    That’s another reason why I created this company. I take your number out of their "system". When they mail you something, it goes to me. I take the burden away from you so you can live your life without the phone calls and the letters. And the rudeness!!! Oh, man, if I told you some of the stories I have heard...let's just say, it’s not pretty.

    I know that some people are going to look at this comment and go, this guy is trying to drum up business. Well, you're right. But here's the kicker. I used to work in mortgage collections. I used to make the phone calls and send the letters. I used to work around the people that make your lives hell. And I kept asking myself, why? Why are these people not being told about the help that’s readily available? Why are these people not being helped to make payment arrangements that are realistic? Why does this company care more about the money than about customer service when that is supposed to be their primary objective?

    That's why I got out. I can not stand collections. Just because they are hiding behind a company name they think that they can say anything or act anyway they like with the customers, being friendly with one and the next 40-50 they can treat like crap. Where is the customer service?

    I take all that frustration away from you and create solutions that work. I know that it may be hard to swallow, but I do. I have done it for several people. And I can do it for you too. If you want more specifics or just want to talk to me, call my office at 888-453-1518 and check out the website, which is being updated with a few new options available. And this isn't just for people facing foreclosure, people that are current and want to pay off their home early, call me. I can and will help as many people as I am able to. What have you got to lose? Website address is http://www.onlybusiness.com/members/RealtyMediationService...and if not for you, best of luck. In all your endeavors.

  • An
      20th of Aug, 2008
    0 Votes

    I agree. I do believe you have a fixed rate, but you need to realize that your payment is made up of PITI (Payment, Interest, Taxes & Insurance). Any time one of these varibles change, your payment can change. Given your loan is fixed, the first to should always remain the same. The tricky part of the taxes and insurance is that if they are collecting too little, they will pay the difference and add it to your payment for the next year. This is actually a good thing as you are using their money for a year interest free. There are many laws and regulations surrounding lending, I am sure a company the size of this are following them. (no I do not work there)

    I am, however, tired of adults entering into major financial agreements without understanding what they are getting. It is up to the borrower to understand what they are signing, not knowing is no excuse. Read the documents, ask for help if necessary, just quit complaining about not knowing the rules.

  • Mi
      14th of Nov, 2008
    0 Votes

    I HAD A PAYMENT PLAN WITH AVELO, I PUT A LOT OF MONEY DOWN AND PAYED ON TIME. NEXT THING I KNOW. THEY SOLD MY MORTGAGE AND NEVER SENT MY PAYMENT PLAN TO THE NEW COMPANY AND NOW THE NEW COMPANY IS SAYING I AM 8 MONTHS BEHIND AND MY HOME IS ABOUT TO BE SOLD AND THEY HAVE NO RECORD OF MY PAYMENT PLAN OR MY MONEY. I FAXED THEM ALL WESTERN UNION RECEIPTS AND STILL NO CALL BACK.

  • Ye
      24th of Oct, 2009
    0 Votes

    People saying 'pay your mortgage on time, ' don't you realize we know you're plants from the mortgage company? Avelo is one of a bunch of shady lenders involved in scamming people out of their homes to cover risky Wall Street investments. I hope you feel the fire burning your backsides, predatory lenders, 'cause you're going to hell!

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