SUBMIT A COMPLAINT

[Resolved] Avast Software / money taken out of my account and don't have an account with you

Money has been taken out of bank account on 25.5.2018 total £74.26 which has not been authorised I have not set anything up with you.
It is showing up on my bank statement as dri avast software
Transaction date 23.5.2018
Then it says avast com ord ie
Usd 96.79, vrate 1.3328, fgn pur fee 2.00
Vrate: visa exchange rate

I need this money refunded back to mt bank account immediately as I have d/d bouncing.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Avast Software Customer Care's Response, May 31, 2018

    You need to contact Avast at www.avast.com/support.

Ir
May 30, 2018

Post your comment