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Avast / Company overcharged me

1 United States

Avast supplies/supports antivirus software for computers. I made big mistake of purchase two year auto renewal. A few days ago, I checked my bank account and saw 3 debits, one for twice renewal price, and two debits less than $50. I called avast and was on phone two hours before tech said I need to call partner co. , nexway. Was on phone another hour before tech said I need to fill out website form called ticked. Filled out ticket to cancel subscription and refund renewal and two other debits. Nexway denied all debits despite my screen shots. I called bank to cancel/replace debit card. Nexway refunded only the renewal auto but I saw avast autodebited and overcharged my debit card before it was cancelled! Plan to file lawsuit, avast messed with the wrong woman!

Ma
Jun 22, 2015

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