- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Refusal to refund full amount
2-4-17
At 11:20 A.M. CST I ordered an item for same day delivery. Around 2 PM I received a text that they could not deliver same day. I called and was offered a delivery on Monday 2/6. This was not acceptable so I requested a refund. I was offered $39.99 refund for my purchase of $53.94. They said because I ordered AFTER the 12:00 cutoff I could only get a partial refund. So what did they do for the $13.95? NOTHING. I placed my order before the cutoff. I cannot control when they received it.
As of 10:00 pm today, no money has been credited back.
Please research this and have the full amount back in my account asap,
Thanks
unreliable company
I needed my flowers for a special event! It was a birthday surprise for my grandmother!
Before placing an order I contacted AvasFlowers customer service and asked about the delivery and they assured me they'll deliver on time. So I placed an order.
On the estimated date nothing arrived and no matter how many times I've tried to reach these guys via phone they did not pick up.
Flowers finally arrived next morning but I refused to accept them and demanded a full refund. They still owe me!
Will never use this company ever again! They extremely unreliable!
The company posted wrong advertisement and in reality provided expensive flower arrangements
I have found the advertisement of Avas Flowers and we fell in love in their flower arrangements. Guys, it was scam, because they advertised good flower arrangements for good price, but instead of it you will get expensive and bad-quality stuff. I was completely disappointed and decided to warn other customers about such rip off. You won’t be satisfied with the provided services and flowers. Avoid this company at all costs.
They took additional charges for the services
I placed the order on the website of Avas Flowers. I placed the order and there was nothing about the fees for the placing the order and for the delivery. I paid for the order, but they automatically charged me for additional services, but no one informed me about them. I was shocked that I needed to pay for such services. They must indicate it on the site, because they misled the customers. So, check all their charges and ask them before you place the order.
Rude, unprofessional rep
I ordered flowers from Avas Flowers. But at the estimated day I received phone call from stupid rep of this company. He informed me that they wouldn’t deliver flowers, because the person to whom I wanted to send flowers wasn’t in this hospital. But my friend was, and I have no idea why the rep behaved like ### and refused to deliver flowers. He spoke really impolite and almost hung up in the middle of conversation. Don’t buy or order flowers from them. Really rude and nasty company.
Flowers were not delivered before 12:00 as promised, so you missed the funeral service! No flowers were delivered before 12:00 and still haven't been last I checked at 1:30pm. I expect full refund for this and thanks for ruining my mother's funeral.
Spending over $100 on flowers and balloons to get ripped off! This company should be banned from doing business! The flowers were grocery store quality and a few roses do not equal a "Luxury Grande" bouquet. No balloons were delivered at all. This company is a fraud!
Received a flower arrangement completely different then what was ordered a blank card and no chocolates it's just horrible you would do something like this on a special occasion like mother's day
On 4-27-23 I ordered a flower arrangement but was sent something totally different! Not even close! Pictures below the one I received is the one on the left 7 roses and the one on the right is what I ordered! It was called she’s got style,she’s got grace
Ordered a full color birthday bouquet. My wife received an ALL WHITE bouquet. It was not even close to representative of what was ordered. When contacting customer service, the offered a $10 credit for my inconvenience.
We are a fulfilling florist - and quite frankly we have come to a conclusion that this outfit is a scam! Over and over we hear and see issues with their orders, order values (sender not getting what they pay for), as well as incorrect information being transmitted to us.. Avoid this service at all costs to avoid being cheated!
Today September 17 my son's birthday, ordered from Avas flowers and balloons to be delivered, wasn't done, they had phone numbers both mine and my son's, no calls, delivery wasn't made I'm very sad and disappointed 😢 😞 😕 so was my son.
I purchased huuuge casino games chips
a lot but i didnot received chips too many times and i also purchased diamonds today but not received three times please solve the issue
Trying to check status of order #7073490. It never arrived.
I ordered two valentine deliveries from Avas Flowers. First email was after expected delivery. Four days, lots of emails, useless credit codes and still no delivery!
It is a scam.
When you use a discount and enter your e-mail address, you are allowing your billing information (in very hidden terms and conditions) to be used by AvasFlowers.com to send you promotions at a $15 per month charge. Go to Google and enter their name and you will see that it is a scam.
This email is to advise that I ordered some flowers today to be delivered to my wife. The order number is 6804409, and it was supposed to be delivered to my wife's employment. The message stated the flowers were delivered to her, and she did not receive the flowers nor did anyone sign for the flowers. I would like to get my money returned to me.
I wanted to send flowers to a sick friend in Jarrell, TX. I requested the flowers to be sent on 4/8/19. Order #5996483. They were never delivered! I've tried numerous times to contact the company via phone, but everything is automated and I have been disconnected every time. I have not be able to speak with a person. I would like my money back.
I placed an order for flowers on the morning of 01/29/2018 and cancelled the order on 01/29/2018 at 9:53 PM within 24 hours as their cancellation policy states. I contacted them multiple times to cancel and did not receive a response. My order number was 4933418 and I am requesting to be refunded $66.93 which is what I paid for the item.
About Avas Flowers
One of the most notable features of AvasFlowers.net is its user-friendly website. The site is well-designed and easy to navigate, making it simple for customers to browse the selection of flowers available and place an order. The ordering process is straightforward, and customers can easily customize their order by selecting the type of flower, color, and arrangement they prefer.
AvaFlowers.net is committed to providing top-notch customer service. The company has a team of friendly and knowledgeable customer service representatives who are available to assist customers with any questions or concerns. Customers can contact the company by phone, email, or live chat, and can expect a prompt and helpful response.
In addition to its exceptional customer service, AvasFlowers.net also offers competitive pricing. Customers can find beautiful arrangements at affordable prices, without sacrificing quality. The company also regularly offers discounts and promotions, making it even more accessible for customers to send flowers to their loved ones.
Overall, AvasFlowers.net is a reliable and trustworthy online flower retailer that delivers beautiful arrangements at affordable prices. With its wide selection of high-quality flowers, exceptional customer service, and user-friendly website, AvasFlowers.net is a top choice for anyone looking to send a thoughtful gift.
Avas Flowers Customer Reviews Overview
Many customers commend AvasFlowers.net for their beautiful and fresh flowers, which are carefully arranged by expert florists to create stunning and memorable bouquets. The company also offers a vast selection of gift baskets, which include gourmet treats, fruits, and chocolates, perfect for any occasion.
Customers appreciate the company's fast and efficient delivery service, which ensures that their products arrive on time and in perfect condition. AvasFlowers.net delivers to all fifty states and offers same-day delivery options for customers who need their orders expedited.
AvasFlowers.net's exceptional customer service also receives high praise from customers, who applaud the company's helpful and friendly staff, who are always willing to go the extra mile to assist them. The company also offers several convenient payment options, including PayPal, Visa, Mastercard, and American Express.
Overall, AvasFlowers.net is a reliable and trustworthy online florist that provides top-quality floral arrangements and exceptional customer service. With their vast selection of products and efficient delivery service, they are an excellent choice for anyone looking to send a thoughtful gift to their loved ones.
Overview of Avas Flowers complaint handling
-
Avas Flowers contacts
-
Avas Flowers phone numbers+1 (877) 638-3303+1 (877) 638-3303Click up if you have successfully reached Avas Flowers by calling +1 (877) 638-3303 phone number 0 0 users reported that they have successfully reached Avas Flowers by calling +1 (877) 638-3303 phone number Click up if you have UNsuccessfully reached Avas Flowers by calling +1 (877) 638-3303 phone number 0 0 users reported that they have UNsuccessfully reached Avas Flowers by calling +1 (877) 638-3303 phone number
-
Avas Flowers emailscontact@avasflowers.com100%Confidence score: 100%Supportlinigo@avasflowers.com100%Confidence score: 100%Supportnhermosillo@avasflowers.com100%Confidence score: 100%Support
-
Avas Flowers headquarters300 Corporate Drive, Mahwah, New Jersey, 07430, United States
-
Avas Flowers social media
Most discussed Avas Flowers complaints
Rude, unprofessional repRecent comments about Avas Flowers company
Flower Delivery for April 21 2022 to Isabelle Guzman, Confirm.Code:9215815Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Is ComplaintsBoard.com associated with Avas Flowers?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Avas Flowers Customer Service. Initial Avas Flowers complaints should be directed to their team directly. You can find contact details for Avas Flowers above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
I ordered flowers from Avas Flowers September 19 to be delivered September 20 for my daughter and son-inlaw's anniversary On September 20. I received an email that the flowers were delivered at 5:07. My daughter called the next day that the flowers were not delivered to her address. When I called Avas the same woman said that the were delivered at 5:07 on Sept 20. I told her that my daughter never received the flowers. She said, again the flowers were delivered. I looked up Flower Tech Center, Inc, owner Brian Cellier and his email address is cbrian@avas. But, His phone #
is [protected], I intend to call him. Join me!
Judy Nichols
Avas Flowers. LIARS! "F" rated on BBB! The WORST Florist I have ever used! I placed an order with Julio he LIED to me! The main flowers shown on the item a chose are “Orange Tiger Lilies” I asked him to talk to the designers to make sure the “Lilies” were in stock and he assured me they were and he would check, LIES! They arrived with no “Orange Tiger Lilies” at all! After several emails and calls, they laughed at me in broken English and refused to let me speak with a Manager! I called back, Eric CS Manager answered, he was very rude and didn’t care that I was LIED to and very unhappy with the Flowers! You can’t leave a bad review on their review page so all you see is positive, deception! NIGHTMARE!
This is another Example of Being taken advantage of . The PHone Records will show when Ordered was Placed . Looks to Be another Rip Off SCAM for doing absolutely Nothing !