SUBMIT A COMPLAINT / Bitdefender Total Security 2016

United States
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On 9 Jan 2016 I ordered the product above and paid by my PayPal Mastercard. I got an Email verification that my bill was paid & I should download the product.I complied and was told that registration would be done automatically .When it finished loading it was a free trial of 30 days instead of a paid up subscription for a year.I called Bitdefender Central & Avantgate Customer service & was told by their online service that my computer was too slow and that I would have to purchase their repair service because it would take 3 hours to make my computer faster so they could resolve my bitfinders lack of registration code. I have tried to get this code & cannot get it from bitdefender or avangate. I am 76 years old and cannot afford to lose $49.95 for nothing

Jan 15, 2016

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