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AutoPartsGiant.com / Poor Customer Service

1 16429 Lakewood Blvd.Bellflower, CA, United States Review updated:
Contact information:
Phone: 877-654-4268

DO NOT ORDER. CUSTOMER SERVICE IS HORRIBLE. ORDERED 8/5, DEBIT ON ACCOUNT 8/6 OR 8/7. TODAY IS 8/11 NO CONFIRMATION. CANCELLED DUE TO FAILED EMAIL CONFIRMATION. HEAVY BREATHING FAT PIGS ON THE PHONE. THEY HAVE EVERY EXCUSE NOT TO REFUND YOUR ACCOUNT. IT IS IN PROCESS/MAYBE? THIS IS ONE OF THE WORST COMPANIES I HAVE EVER DEALT WITH.

GO WWW.ROCKAUTO.COM ORDERED THE SAME PARTS AND RECEIVED AN EMAIL CONFIRMATION WITHIN' A DAY STATING SHIPMENT HAS BEEN MADE. AUTOPARTSGIANT...6 DAYS LATER NO SHIPMENT INFORMATION...NO CANCELLATION INFORMATION ETC.

DO A GOOGLE SEARCH. THIS COMPANY SHOULD BE SHUT DOWN IMMEDIATELY!!!

Jo
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Comments

  • Mi
      18th of Sep, 2008
    0 Votes

    I have been waiting 2 1/2 months for my refund on returned parts. Told me twice credit was submitted and then told me that they mailed a check, 2 weeks ago. DO NOT BUY FROM THEM.

  • Tr
      14th of Apr, 2009
    0 Votes

    I've tried to contact them regarding my core return. 3 unanswered emails, 2 hour phone wait, and another email this morning - and still nothing - Terrible!

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