Autopage - Springfield Kzn / Over charging
To whom it may concern,
I purchased a product from one of your branches which require me to pay a monthly fee, when i first subscribed the package that i chose expected me to have the following:
500mgs of ram for the monthly fee of R250 per month, i was supposedly to have a soft bar on my network, which i assumed was not put on because of was charged obsene amounts of money, i automaticly went to the brach that i opened my account to place a complaint, the assistant (Terence) said that he would sort it out, well obviously he did not because 3 months in a row i had the same problems and for three months nothing was done about it. I want to know that my monies will be re embursed into my bank account due to the fact i was only meant to pay R250 per month and i want to also state that for every month that i went into your store i have told this man that i have not once recieved an account from you. yes i have given and re given my details to them and still nothing, ontop of being over charged.
I want to also state to you that I have been a client of Vodacom for a very long time, i started as a pre charged account to a contract client, that is why i decided to open up the internet contract, I should have gone direct to them, but i thought hey autopage is right here and they deal direct with vodacom so i shouldnt have any hassles. well i sure did think wrong, i have had my account with you people since March and all i want to do is have my money re embursed and close it, so i can deal directly through vodacom.
this has been one nghtmare after another. i want this to be sorted out as soon as possible, as well as have my money back in my account. Also i expect you to get back to me asap on this matter, or i will take it even further.
you can contact me on [protected]
or email me at email@example.com
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