I had my car repaired in September of 2017 at Mercedes Benz of Sarasota
The problem that I had brought it in for and was fixed less than a year ago was back
I call and spoke to a service writer Jason Lewis and he said that it was covered under warranty for two years so I scheduled am appointment to bring it in. Jason Lewis asked if I needed a loaner vehicle while my car was being repaired, I told him that I did and he said the he would make sure one available.
When I brought the car in on the scheduled date I was denied a car rental then after the car was there for the entire day I was told that there was " no problem "
I have been lied to more than once and denied warranty compensation in the form of repairing the problem that I brought it in for.
Walter Zipp

Aug 22, 2018

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