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1.1 351 Reviews

AutoNation Complaints Summary

1 Resolved
341 Unresolved
Our verdict: Engaging with AutoNation at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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AutoNation reviews & complaints 351

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11:10 am EDT

AutoNation car and service department

I will never in my life buy any car from auto nation again or refer anyone to go there. I bought 2 cars from them in less than a year and that will be the last. The last car I bought is not even 2 months yet and I am already having brake fail and steering problem with the car. I called the dealership where I bought the car on Thorton Road Honda, Ga and the lady Amy had the worst attitude ever. I took the car in there and she told another sales associate she was not going to fix it because I had an attitude. They don't care about you or your car. All they care about is money. They finally fixed the car and as soon as I took it back out, it started showing brake failure problems again. They told me it just resetting which was false. I will never patronize this place again. I pay too much than to go through all the unfair treatment.

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3:19 pm EDT

AutoNation lost all power to 2008 ford edge

I took my vehicle to Autonation Ford Katy for loss of power to the vehicle. I was told it was the alternator and it would be $1157.00 to repair the alternator. I refused to pay that for the alternator, then I was told I had to pay a service fee of $110.00 just for them to look at a vehicle I purchase less than 90 days prior. Needless to say they waived the fee and told me to never bring my vehicle back there for service that they refuse to work on my 2008 Ford Edge I purchased from them. I got into my car and tried to hook my phone to my Bluetooth and got an MGM error, see dealer. The next day I called customer service at the corporate office and they took a complaint and said someone from the dealer would call me back, here it is 3 weeks later and I haven't heard from anyone. I took my car to Katy Car Care and it was not the alternator it was a belt. I am very unhappy with the service department at Autonation Ford in Katy.

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11:56 am EDT
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AutoNation 2013 jeep grand cherokee / misrepresentation during consumer purchase

RE: 2013 JEEP CHEROKEE (BLUE, VIN 1C4RJEAG2DC647050)

Below letter has been emailed to George Rossi on July 11, 2018 and sent official letter via USPS on July 12, 2018.

On June 20, 2018 I purchased a 2013 Jeep Grand Cherokee (blue, VIN 1C4RJEAG2DC647050) from your Pembroke Pines dealership. I was told by your sales rep Felix that the vehicle was CPO (certified pre-owned); and as such, I signed a Vehicle Protection Plan that is meant for CPO vehicles. I purchased the car based on the fact that it was CPO and I would not have purchased the said vehicle if it was not fully certified and inspected at that time. This was confirmed by yourself Mr. Rossi when I came back to your office on July 7, 2018 that the car was described as CPO on paper, but it was actually just queuing up to be inspected/repaired to get this certification and that the vehicle was not able to undergo the CPO process before I bought the car. I wasn't advised at the time of purchase that the car was not CPO. This deception constitutes consumer fraud and represents gross unethical behavior by a used car dealer. I never expected this from a large company such as Autonation (having purchased a new Mercedes from your sister company Mercedes Benz of Pembroke Pines back in Dec 2017), who I trusted before walking into your dealership on June 20, 2018.
I drove the car the next couple of days and felt something was wrong with the drive. On June 24, 2018, Felix called me to say that the car had to come back into the dealership because the air filter part has arrived and shall be installed. When we drove back the car to the dealership on June 25, 2018 Robert the Service Manager advised us that the car wasn't CPO and that a lot of services had to be done (see invoice # 517317, June 25 2018) to which he/his technicians worked on the car that day into the next day. When I drove the car afterwards still something was wrong with the brakes so I took it back the next day June 26, 2018. Christian your sales supervisor did not want to entertain us anymore, he was rude and had very bad customer service. We went straight to the Service dept and the brakes had to be inspected again, after spending another full day at your establishment; that is, after your staff claimed that the car was operating as designed and brakes were perfectly fine (invoice # 517875).
I was driving the car for the next week with a faulty brake system and other conditions that put my life at risk. It didn't feel running well so we took it to Pep Boys on July 6, 2018 for a brake inspection and we were told there was "air in the brake lines" and it had to be bled; and also, advised of the risk. I have been driving the car with bad brakes and this put my safety at risk; and on several occasions this was made known to your service manager, Robert and Sales Manager, Christian whom both ignore this fact and continue to chastise us to the point of ignoring our complaints.
The sales contract signed becomes nullified because misleading, false information and misrepresentation by your sales rep Felix was given to me just to close the sale. This denied me of the right to be an informed consumer at the time of purchase, as I reiterate, I would have not purchased the car and driven it out the lot if it was made clear to me by Felix or any other member of your staff that day of purchase that the vehicle wasn't fully inspected and certified, even though, it was labeled as CPO on paper.

On July 7, 2018, when I brought back the vehicle to your dealership for the third time, you gave me two options: (1) have the car fully inspected by your Service dept. again so it can be put through the CPO process and do the necessary fixes; because, you realized that the CPO was still to be done or (2) exchange the vehicle for another and pay the difference of the upgrade if the other vehicle costs more. I couldn't choose option 1 because, I had lost all trust and confidence in your dealership, after your staff claimed to check the car three times and saying it was all ok but it wasn't. Option 2 was not acceptable too, as it was to be just another sale for you, making us pay the full amount of $5800 which was the difference between the purchased car's price and the other vehicle option. I asked you if you can share in this price difference and give me the same price for both cars or at least meet me halfway; but you said your prices are fixed and non-negotiable. Again I was put in a situation where I ultimately will be taken advantage of again, taking on more financial burden that I can't afford.

I have wasted a lot of time and sacrificed time from my business and work to spend days in your office without any compensation for this loss or misrepresentation given by your sales rep Felix. Also, all the emotional stress that you and your team have put me through hasn't been recognized. There was no sincere and serious attention given to your social responsibility as a company to treat your customer fairly and offer concessions to keep the customer. To top this off, in the middle of our meeting on July 7, 2018 you walked out of the office after presenting the 2 options saying that you have " other business to run" and that you have no more time left for us, even while I was calmly sitting there seeking my rights and resolution. That was a rude and disrespectful statement to a customer. When we didn't accept your options, you presumed we would go the legal means and you right away said you have a Legal Dept that could deal with me, even before we even said any word pertaining to a "legal" direction. Again this is a provocative and offensive move on your part with no sincere effort to resolve this matter with an unhappy and severely stressed customer.
If you cannot or are unwilling to compensate me for your team using misleading information and misrepresentation to lock me into an unethical sale, thus, denying my right to be an informed consumer, time lost, emotional stress and above all putting my life at risk for driving an unsafe vehicle that was falsely sold to me as safe, with no inspection and true CPO status done by your dealership at the time of purchase, I would like to request an internal investigation and request a meeting with a Senior Manager that you report to outside the dealership, or Consumer Affairs Dept. I will make a formal complaint with Autonation Complaints Dept., advise Geico Insurance and Ally Financial about this misrepresentation of your dealership which again constitutes consumer fraud.

Looking forward to your amicable settlement of this matter that will be in my favor and best interest.

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10:20 pm EDT
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AutoNation bad customer service

i bought my 2017 cruze lt 02 6/2/18 car has a bad smell & scratches on hood salesman david steiner told me the dealer would take care of it, when he arranged for a rental car they wanted to charge me xtra for insurance. i told him that was wrong i shouldnt have to pay for it the car had over 2000 miles when i got it apparently it was sold without proper verification paperwork from 1st purchaser dealer took back car really? i went to dealer spoke to john delisa & gave him paperwork showing loan with gm financial still wasnt paid off it still shows a balance on my credit bureau he said he would take care of it never done. steven paige general manager for dealership called me & situation still wasnt resolved i even sent him a e mail i dont want car anymore because of problems with car & lies please have someone call me back about this matter please thank you my vin# 3G1BE6SM5H509012 MY NAME IS MARC

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5:55 pm EDT
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AutoNation service department

Took in my 2015 Chevy truck for service on July, 5 and I received a very bad service, not counting the terrible customer service from the person that checked in my vehicle, I was told that they were going to call me and let me know what was wrong with it, something that never happened I waited for the call and nothing, I decided to call and no one had information about my truck and that it wasn´t in the system, later on they told me that the truck was taken to a Chevy dealer, something I wasn't aware of since they didn't call me to let me know, it has been almost a week now and nothing no call from them I'm the one that has to be calling and ask for information on my vehicle but every time they can´t find it or is not in the system, I decided to go to the Chevy dealership today and same story, nobody knew where my vehicle was finally it was found but it was still parked there no one has worked on it and no telling on when they were going to do it, no body has taken the time to let me know whats going on with my vehicle or if there's a way to get it fix.

I decided to take it there because when I bought the truck I also bought the extended warranty I am very upset and disappointed with the service I have been receiving at these locations.

I just wish for them to call me and let me know about what's wrong with my vehicle before they take action.
And better their customer service they´re so rude.

I wouldn't recommend these two places to anyone...
Not a happy customer here..

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7:45 pm EDT
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AutoNation false advertising

I found a car. I called and talked to a salesman. He was trying to email me the financial information and was told by his manager that they weren't making enough on the car.
It's a demo car as well with 6, 000 miles on it.
Vin 1G1BE5SM6J7227458
2018 Chevrolet Cruze.
The salesman's cell number is
[protected]
To me this is seriously false advertising. 1. It shows the car as new with 2 miles on it when it has 6, 000.
2. Now they are changing the price.
Thank you
David Rustan

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6:47 pm EDT

AutoNation chevy cruze recall

In 2013, we bought a Chevy Cruze from a Chevy dealership that is now under Autonation. We contacted them concerning the recall on our Cruze #16186 Catalytic Converter Internal Damage. I asked about receiving a loaner car while my car is being worked on. I live in the country several miles from the service center. I was informed that Autonation's policy is one that states that they do not provide a loaner for recalls. We recently took our Toyota 4-Runner in for a recall problem, and they gladly supplied me with a free loaner car. I don't understand why Autonation does not provide the same service. The recall is a problem from your end; not ours. Why must I be inconvenienced in this way? Toyota was VERY accommodating. In the future, we WILL NOT be purchasing any more vehicles from you. We prefer to be treated fairly. We will also be informing our friends and family of this policy of yours.

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1:33 pm EDT

AutoNation 2018 nissan frontier

I purchased a car from the Nissan Auto Nation Dealership, Sunday June 24, 2018. The sales man told me that the car was a four cylinder vehicle, later that week, I found out that the car was a six cylinder vehicle. The dealership did not polish my vehicle prior to me taking the car off the lot, they didn't give me my spare tire and when I went back to get both, I discovered that my car had a nest of red bull ants (July 7, 2018). The staff was not helpful at all, they were supposed to unbolt the seats and check the whole car for ants and when I went to pick up the car, I found ant eggs still in the vehicle. I am not satisfied with this service and I hope to get something done about this.

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10:29 pm EDT

AutoNation sell of a car

I sold my car to autonation Austin Texas. I sold it on June 9th. I had a balance on the car with my bank. I paid down to the cent to what they were giving me for my car. I was told my car would be paid off within 7 to 10 business days. I left there with no paperwork I asked several times are they sure I am not suppose to get any paperwork. I mean they have my car and i have no proof, but I was assured I needed no paperwork. Two weeks later on the 10th day my car was not paid off yet. I called and called would of drove up there but had no car. Left message after message. Finally almost had to threaten someone to get a call back. I get a call from Josh he tells me I should of gotten paperwork before I left. He emailed the paperwork he told me was needed to get refund on warranty. After calling my dealership where car was bought they told me I needed pay off paperwork or the refund would go to bank not me. So back on the phone calling Josh left message again no return phone call. I finally get a call from sales rep that initially helped me. He tells me the check to pay car off was sent on July 1st. So I immediately hang up and call bank. Bank then tells me yes check was recivied but the interest accured because they took so long issuing the check. So I call back speak with David the sales rep that initially helped me let him know it was not fully paid off. So now I'm still waiting for them to pay so I can go get my refund. This has been the worst experience ever I will never sell a car to a dealership EVER again. I only sold my car because my Dr bills are to much to maintain car and bills. This has put so much stress on me causing me to go to Dr more with fibermyalga pain is worse with stress. I can not believe this has taken a month to take care of.

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2:07 pm EDT

AutoNation after sale of a vehicle: autonation vw, 6375 w. sahara ave las vegas nv

Went in on the 3rd of May to see a vehicle that was on the lot. I really liked the vehicle and talked to Anthony Winter in sales. We went over the car and me being in the car business back in NY I was very familiar in buying & selling cars. (wholesaler too)
I pointed out a couple of things that needed to be taken care of before I received the car. (2014 MX5) One was a chip in the paint that required to be fixed and the brake calipers that are red needed to be painted also. The tires needed to be changed and the car I was trading (2007 Pontiac Solstice) had New Yokahama's with maybe 2500 miles on them and Anthony said that they would put an equivalent tire on. The Yoko's were $225 apiece and knowing what they were going to do I would have taken them off and put 4 on with a value total of $200. They put General chit tires on the car.
Anthony said that I could take the care and that they would take care of the Painting of all that we spoke about. Well that did not happen because the Woman Sales Manager told Anthony after the sale that she would NOT take care of these problems. When I was in to see Anthony I saw this woman and she treated me like garbage with her attitude & demeanor. Nothing was done about any of the things that Anthony & I talked about and the cost to repair the chip is $300 & to paint the calipers $150 from a reputable repair shop here in Vegas that does work for 20 car dealerships. I worked for the Government for 32 years & spent 9 years in the USAF and was Never Treated like this Nor did I treat anyone like this woman treated me. She needs to go for a coarse in Treating People like they should be treated. I am Incurring the cost of these items as I treat my Vehicles like my kids, I want them Perfect. Any Help that you can give me in this matter I would appreciate it.
Sgt Rob Wells
former USAF

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4:11 pm EDT

AutoNation service/safety

I brought my Honda Odyssey Minivan in for routine service on June 15, 2018. I was also asked about having the seat recall issue managed so I agreed to have it handled at the same service appointment. It has been 11 days since service and today I had to make an unexpected abrupt stop to avoid a collision and my 6 year old daughter's carseat flew up off her chair and she in her carseat hit the back of my chair (driver) face first. At this time she appears to be ok. I have been driving for 11 days with her in this car seat completely unaware that it had been removed from and not re-installed in my car during service!

When I got the keys back to my car post service, her seat was in her usual Captain's Chair and I was not informed that it had been removed. I had no idea. This could have easily been extremely catastrophic.

I just phoned the service department and spoke with the Service Manager on duty. He assured me he will speak with the technicians at the next meeting. He did not ask me for any information - name, service date, etc. so I am not sure if this particular technician will be informed of their egregious lack of following protocol with carseats. He mentioned it would be addressed in the next meeting but how many carseats will be removed without letting the owners know between now and then? I need to know this is handled immediately to avoid the death or injury to another child.

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7:10 am EDT

AutoNation egregiously poor customer care

I spoke to someone at your office, weeks ago, regarding egregiously poor service from your AutoNation VW location in Buford, GA. This was regarding an extended warranty contract that needed a major revision, due to having been screwed up by their office, at the time of VW CC purchase (07 Dec 2017).

I was told that someone def would be back in touch with me, as one of my complaints was that the Buford GM simply ignored my calls, and their receptionist would no longer pick up my calls. However, even YOUR office did not get back to me.

Fortunately, days later, I was able to get the revised contract, but not before intractable damage has been done. I doubt I will ever, EVER do business will AutoNation, again. IT would have to make some highly warranted good faith gestures to me, in order that I consider a different sentiment toward you.

And I was even talking to the Buford location about the possibility of purchasing the soon-to-be-release Arteon model, which looks awesome. I guess that convo will have to be gated to another VW dealership.

Until this occurrence the December buying experience, there at Buford, had been THE best car-buying experience of my adult life, which I immediately shared with them. Apparently, only one of us meant what we respectively stand for.

Too bad!

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5:17 pm EDT

AutoNation 2011 chevrolet p/u

We where told that the warranty that we purchased (VPP Gold plan) would cover everything on the truck that is covered in the Gold plan. Now we have it at Auto Nation Spring, Texas Hyundai service department. They are telling us that the items that are causing the problems are after market items. These items where on the truck when we bought it and we where lied to about warranty coverage. Now we would like the truck fixed or our $4, 150.00 paid back to us, that is what we paid for the warranty and that's what the dealership was funded. We bought the truck at the Auto Nation Chevrolet Gulf Freeway at the beltway.

My Name is James Donald Carlin III
My Phone # [protected]
vin # 3gcpkse35bg250503

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10:00 am EDT
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AutoNation service department

I have paid more money to fix the damages on my car that autnoation has caused on my Jeep than they have ever done to help my Jeep. They keep my car for five days for my first oil change w them and didn't contact me or knew where my car was when I contacted them. They never rotated my tires when asked during my second oil change. My outer tie rod end w sleeve and inner tie rod end was both damaged during my last alignment with you guys. AUTONATION has costed me more money than I've ever had to spend on a vehicle correcting the damages the service department has caused. I have waisted time waiting for my vehicle to be done for unnecessary amount of time for the work being done. I have been taken advantage of and disrespected by your staff at the southwest Jeep autonation in Denver. I would like to be supplemented for the money and time I have waisted fixing your teams damages to my vehicle. I will never buy a vehicle with autonation again and am very disappointed in autonation. I will be taking this to civil courts if we can't dispute this together.
Hannah Benton [protected] [protected]@gmail.com

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J Thoams
, US
Jan 16, 2020 1:46 pm EST

Yep! I had the exact same experience with incompetence and unethical behavior. The people in AutoNation lie, cheat, and steal their way through everyday.

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8:18 pm EDT

AutoNation clutch replacement

I had my 2014 Mustang towed to AutoNation Ford Sanford on 5/29/18. On 5/30/2018, I was told that parts would be in by 6/1/2018. Followed up multiple times to be told that AutoNation did not know when the parts would arrive. 6/6/2018, was told by service advisor that he did not trust the parts department and was advised to order my own parts.

Currently, I have yet to be able to pick up a working car.

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4:07 pm EDT

AutoNation rip off

Date of Incident : 11th June
Location: Autonation Volkswagen Las Vegas
Mobile :+[protected]

I Purchased used car from Autonation Las Vegas around 35 days back and had few issues related to AC & Brakes on my car and during purchase i was told to buy extended warranty which will cover all these kind of issues and i did purchase it from them. After 1 month i gave my car for inspection and raised concerns related AC & brakes. It was never bought to my attention that maintenance was not covered as part of warranty (which i am OK) but for brakes inspection they charged me $99.99 and told me everything is OKAY but these charges were never discussed with me by the service representative . I am extremely dissapointed with this kind of service and request autonation to refund me with the charges related to my brakes inspection.

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10:49 am EDT

AutoNation liessssss

I got a 2012 chevy cruze from here which was end may 2017 11 and a half months ago! upon getting the vehicle i had electrical issues within the first month! bought it back because the finance guy leroy was telling me that they would help but saying my car was not under warranty and it was as is but helping to fix the problem! after taking it the first problem stopped but started back sporadically monthly but i let it go cause i refuse to pay for the issue! after the 2nd month my check engine light popped on and took it to autozone and it was saying i needed a thermostat because it was not under warranty i went to get the problem fixed on my own! after getting it fixed it and buying a new thermostat getting an oil change it was fine for a few months. Then end of winter my check engine light was back on and i needed a new battery too. Went back for a reading and it was reading thermostat again so i want back to the shop and they said maybe you bought a bad thermostat so i was mad and bought another one
! a week later the service stabilitrak electrical surges started again and then february my car started jerking find out the surges made the car misfire and now i needed a new coil pack and spark plugs that was over $300 to fix! then it was march and the weather started changing and now i needed air the first time i ran my air since last year and my car was running funny a few days later check engine light back on along with the stabilitrak light! took it back to the shop and it read that i needed a engine coolant temperature switch! went to napa got the part and it drove correct for a month then the engine light came back on! now 3 weeks it says i need another thermostat and switch! then last weeks it starts to run hot now they are saying my motor is going out! the pressure bust the hoses! i took it to autonation gmc and they are giving me no help! the motor is under warranty but they want me to pay over $300 for the hose in order to get them to cover the motor! i was speaking with a manager but he is no longer answering my calls! i put over $3000 down for this car and still owe $11000 and im stuck and they dont care because they already made the sale!

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4:55 pm EDT
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AutoNation rude, hateful and downright embarrassing customer service.

I understand no return for special order but isn't there extenuating circumstances. How about my truck was stolen. Left on the side of SPID undriveable. Found stripped and un-driveable. Parts never been opened. I lost my truck. Impound wanted Over $200 to release me my own truck. I was the victim but being punished. Vehicle-less. Will provide a police report to prove the situation. Have a little compassion. AutoNation can resale. What am I supposed to do with these "bolts" that cost $177.51?

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Update by Jason.hipadre
Jun 13, 2018 3:16 pm EDT

I agree, but I was raised that hanging up on someone mid-sentence is sir.

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1:38 pm EDT
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AutoNation incomplete sale, no plates, no paperwork, phone at dealership is not answered, no resolution in sight!

I, paul v coventry purchased a 2018 jeep grand cherokee vin# 1c4rjflt5jc210607 on march 31, 2018 from autonation chrysler dodge jeep north richland hills at 7740 north east loop 820 in north richland hills, tx. my email is [protected]@aol.com and my phone is817-944-5655.
I wrote a check for $35, 735.88 on that date for the car and the check cleared my bank on 04/02/18. the temporary tag expired at the end of may and I was issued another expiring the end of june. I call the dealership and they do not answer their phone. my salesman can not give me any information other than the paperwork is lost, he doesn't know who has it because the paperwork is processed at another dealership. I have not gotten ugly yet but it has now been over 100 days and autonation has not followed through on this deal and I need to know that someone at autonation is interested in helping me with this problem.

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10:48 pm EDT
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AutoNation sales experience

First off I would like to say I never write reviews... I honestly just don't have time to sit here and review every place I go. But the experience I had in this dealership calls for one, so here it goes...
My dad has been looking for a 2018 toyota tacoma for weeks. We've visited several dealerships in orlando/central fl area looking for the best deal since he is buying cash. We came to autonation toyota of winter park because I had received an offer from toyota of clermont that was good but I was still searching for one better. I spoke to a salesmen from this dealer over the phone, explained to him what I was looking for and told him about the deal clermont gave me. He said he spoke to his manager and they told him they would be able to either match the price or give a better offer. So we went. When we got there we saw a white tacoma (which is the color my dad was looking for) and the salesmen told us it was sold to someone already. So he went inside and searched for another one and told us they didn't have another white one in stock. We were a little discouraged but were willing to wait a couple days to get one. We went back inside and the sales manager came over to introduce himself, his name was luis. He told us that the white truck we saw outside was now available since the deal that was being worked fell through. Obviously we were happy. He came with his first offer (which was a lot higher than the one from clermont) my husband which was with us was the one doing the negotiating for my dad and he wrote down another number and asked him if he could do that. He went back to his office, came back in less than 5 minutes and told us "this is the deal I can do for you on another truck because the white one has been sold. Someone else is willing to pay the higher price" at this point we were extremely upset, got up and left. This guy is honestly (excuse my french) an [censored]. He clearly didn't want to sell the car for less money which is totally fine but the way he went about the situation was terrible. To give you a little background, I have worked in the automotive industry for over 5 years, my husband over 19 years and my dad over 15 years. We know how things work, what can be done and what can't. We weren't asking for anything that was impossible whatsoever.
This isn't the way to treat people. This was a simple cash transaction. Luis right off the bat was sarcastic and rude to my husband when he wrote down the price he wanted. My husband told him this was the price he was looking for "out the door" luis replied with "why do you tell me out the door, like if you're trying to scare me with that I know what it is"
This gentlemen needs some severe customer service training. I would not recommend this dealership to anyone at all!
So after all this, we ended up at toyota of central fl on obt and purchased the vehicle there. We negotiated twice and the price we wanted was accepted. Management there exceeded my expectations [protected]%!

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AutoNation Customer Reviews Overview

AutoNation is a leading automotive retailer that offers a wide range of new and used vehicles, as well as financing, maintenance, and repair services. The company has received numerous positive reviews from customers, highlighting its exceptional customer service, knowledgeable staff, and high-quality vehicles.

Many customers have praised AutoNation for its hassle-free buying experience, with several reviewers noting that the sales staff was friendly, helpful, and not pushy. Others have commended the company for its transparent pricing and willingness to negotiate, making it easier for customers to find the right vehicle at the right price.

AutoNation's service department has also received high marks from customers, with many reviewers noting that the technicians are skilled and efficient, and that the service is completed in a timely manner. Additionally, the company's online scheduling system and shuttle service have been praised for their convenience and ease of use.

Overall, AutoNation has established a strong reputation for providing exceptional customer service and high-quality vehicles. With a wide range of options and a commitment to customer satisfaction, it's no wonder that the company has received so many positive reviews from satisfied customers.

AutoNation In-depth Review

Overall Rating: AutoNation is a highly reputable company that offers a wide range of services and products. With their commitment to customer service, competitive pricing, and quality products, they have earned a strong reputation in the industry.

Company Background: AutoNation is a leading automotive retailer in the United States, with over 300 locations nationwide. They have been in business for over 20 years and have established themselves as a trusted name in the industry.

Range of Services: AutoNation offers a comprehensive range of automotive services, including new and used vehicle sales, financing options, vehicle maintenance and repairs, and parts and accessories. They cater to a wide range of customer needs and budgets.

Customer Service: AutoNation prides itself on providing exceptional customer service. Their knowledgeable and friendly staff are always ready to assist customers and ensure a positive buying experience. They prioritize customer satisfaction and go above and beyond to meet their needs.

Pricing and Value: AutoNation offers competitive pricing on their vehicles and services. They strive to provide customers with the best value for their money, offering fair prices and transparent pricing policies. Customers can expect to receive high-quality products and services at a reasonable cost.

Quality of Products: AutoNation is committed to offering high-quality products. They carefully select their inventory to ensure that customers have access to reliable and well-maintained vehicles. Their certified technicians also ensure that all vehicles undergo thorough inspections and repairs before being sold.

Website Usability: AutoNation's website is user-friendly and easy to navigate. Customers can easily search for vehicles, schedule service appointments, and explore financing options. The website provides detailed information about their products and services, making it convenient for customers to find what they need.

Online Reviews and Reputation: AutoNation has a strong online reputation, with many positive reviews from satisfied customers. They are known for their honesty, transparency, and commitment to customer satisfaction. Customers can trust that they will receive excellent service and high-quality products.

Warranty and After-Sales Support: AutoNation offers comprehensive warranty options on their vehicles, providing customers with peace of mind. They also provide excellent after-sales support, including maintenance and repair services. Customers can rely on AutoNation to take care of their vehicle needs even after the purchase.

Environmental Initiatives: AutoNation is committed to environmental sustainability. They have implemented various initiatives to reduce their carbon footprint, including energy-efficient facilities, recycling programs, and promoting eco-friendly vehicle options.

Community Involvement: AutoNation actively participates in community initiatives and supports various charitable organizations. They believe in giving back to the communities they serve and making a positive impact.

Accessibility and Convenience: AutoNation strives to make their services accessible and convenient for customers. With their numerous locations, extended hours, and online services, customers can easily find and purchase their desired vehicle or schedule service appointments at their convenience.

Transparency and Honesty: AutoNation values transparency and honesty in their business practices. They provide customers with all the necessary information and ensure that they are well-informed throughout the buying process. Customers can trust AutoNation to be upfront and honest about their products and services.

Additional Features and Benefits: AutoNation offers additional features and benefits to enhance the customer experience. These may include perks such as complimentary vehicle inspections, extended warranties, and exclusive discounts on maintenance and repairs.

Conclusion: AutoNation is a reliable and customer-focused automotive retailer. With their wide range of services, competitive pricing, and commitment to quality, they provide customers with an excellent buying experience. Whether you're looking for a new vehicle, maintenance services, or parts and accessories, AutoNation is a trusted choice.

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AutoNation contacts

Phone numbers

+1 (877) 253-4239 +1 (425) 452-3229 More phone numbers

Website

www.autonation.com

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