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2.3 3 Reviews

Automotix Complaints Summary

1 Resolved
2 Unresolved
Our verdict: Engaging with Automotix, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Automotix reviews & complaints 3

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10:34 am EST
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Automotix - Automotix transmission assembly

My 2012 jeep liberty had a transmission issue with first gear. I took it to a shop who quoted me $4,000 which I do not have. The shop installed the transmission, and when I got the car back the next morning transmission fluid was leaking out and my check engine light came on. I had the car towed back to the shop through aaa, and when I contacted the shop...

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1:47 pm EDT
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Automotix Damaged or Inoperable Transmissions

I have ordered two transmissions from Automotix. The first transmission arrived damaged; shipping container intact, but part visibly damaged. The tail shaft was crushed; pictures included. The second transmission was completely locked up. I spoke with Rob (Robert), a supervisor, who would not give me his last name or extension. I need this resolved now and they are giving me the warranty runaround. This ordeal has caused me to be in a rental car for four weeks and incur further monetary loss in labor charges. The transmission shop that I took my vehicle to is also aggravated as this issue is costing them hassle and lift time.

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5:23 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Automotix Would not cancel order

I ordered a transmission from this company on wednesday june 20, 2012. I received a automated email that day that they received order. It stated order would be processed and shipped within 24-48 hrs. On friday after receiving no further information about my order I emailed the company regarding status of my order received absolutely no response back and then checked the order on site and then said order in progress and money was deducted for the order. Now it is Monday june 24, 2012 and still no emails or change in status about shipment. At this point I decided to cancel the order. I called automotix and was put on hold several minutes later I spoke with someone and requested my order be cancel he stated no problem and He would take care of this after being on hold for several more minutes he states to me that he can't cancel the order because it's going to be shipped in 48hrs. I stated to him in almost a week I have heard nothing from the company and received no emails in response to mine that I will go elsewhere. I stated to him that if the order hasn't shipped then I should be able to cancel. he said no that I would have to wait to receive and then have it shipped back at my expense. There are a lot of complaints with this company and am fearful that I to am a victim of a scam with automotix. This was a very expensive order for a transmission and I have had only one conversation with these people who claim on they're site that orders are processed and shipped within 24-48 hrs and that an agent will notify you in reference to your order to make sure it is the correct one.
Because of this I have no choice but to wait and pray that the order is delivered and that there is nothing wrong with it.

Something needs to be done with this company, to stop them from scamming people.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Is Automotix legit?

Our verdict: Complaints Board's thorough examination reveals Automotix as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, Automotix stands out for its commitment to quality and security. Clients considering Automotix should delve into its customer service record to gauge compatibility with their expectations.

Automotix earns 96% level of Trustworthiness

Perfect Trust Endorsement: Automotix achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Automotix.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Automotix.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Automotix.net you are considering visiting, which is associated with Automotix, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Automotix website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Automotix.net appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Automotix protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Automotix. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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