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Auto Portfolio Services / no notification on the vehicle loans

1 957 Caddoa DriveSpring Creek, NV, United States Review updated:
Contact information:
Phone: 1-775-738-3561

I have been making my payments to Peak 5 for several years now, I did not receive my bill or statement, for the month of July. Auto Portfolio Services took over in June & failed to notify everyone of the changes that had been made recently. I have never missed a payment since I bought my car, & today when I FINALLY received my bill, I am now a month behind. Peak 5 went under in May, & Auto Portfolio Services took over in June - that's when I sent in my last payment & Auto Portfolio Services cashed it. Today I FINALLY received my bill for well over 1000.00, & the due date is for July 19th, today is August 9th, so not only did they double the payment & then back date it, but now I have to make another payment in August, & I also noticed that there was no pay off balance on my statement either, so where can I go to get the correct balance before I make another payment? Auto Portfolio Services should cover the payment that is due for the month that nobody received a bill for, we should not have to be punished for their mistake.

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Comments

  • Jg
      21st of Aug, 2009
    0 Votes

    my loan is also a month behind which im not paying. i'm also gonna look for another car so i don't have to deal with this and they can have this one back. which then i will sue for . ive always been on time with the payments but i'm not dishing out any free money that i don't have.

  • Jg
      21st of Aug, 2009
    0 Votes

    can anyone tell me if this place is really a car loan place. because i don't think we should pay money to a company we can't even get intouch with. i call over and over again but i can't get in touch with anyone ever so i'm not paying a dime until i do.

  • Jb
      6th of Nov, 2009
    0 Votes

    This company just took over our loan. We have had nothing but trouble with them and they cahrges us an huge late fee when we never got a bill and had been calling asking for one. They charge 159.00 if you are late 1 day. The pay off amount on our bill is one amount, then when we call, they give us an amount much higher. They are extremely rude and I can not wait until this car is paid for. I DO NOT TRUST THEM.

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