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Auto Parts Warehouse / No email confirmation, no parts!

1 United States Review updated:

I ordered an Audi A4 brake reservoir on May 31st. Shipping was supposed to take 3-4 business days. It is now June 14th and still no part, no email, no phone call. I call today to find out what the hell happened, just to find out that they NEVER had the part, NOR were they going to. HORRIBLE SERVICE on the brink of SCAM. They offered a refund, with a bit of an attitude i didn't want to hear on the phone. 3-4 days for the refund, just hope to god i don't have to call back because they "forgot."

Overall, this company is not professional. Timeliness and customer service is something they DO NOT offer.

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Comments

Al
  20th of Jun, 2007
0 Votes

Still no refund. First they said it would take 3-4 days. I called back and now they're saying it takes 4-7 business days. At the end of the phone call they said it might take 10-12 days... they do not live up to their guarantee whatsoever.

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