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Auto Parts Giants - E Mart Inc / Customer service

1 Bellflower, CA, United States Review updated:
Contact information:

I Placed an order with this company on-line. It took several attempts to connect to their server. I tried placing the order via phone, and gave up after 20 minutes on hold. I finally got the order placed online. I received an e-mail notice 3 days later that my order was received. On day 9 I still did not have a tracking order. I e-mailed the company and asked if the order shipped. 3 hours later I received an e-mail that the order shipped, but still no tracking number. It is now day 11 and I finally received a tracking number showing the order shipped on day 9. Now I am praying the parts will be correct.

In conclusion, the company has great pricing, but are extremely slow with lousy customer service. I will pay a few dollars more and go elsewhere for parts next time.

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  • Al
      30th of Sep, 2008
    0 Votes

    Auto parts giants is no place to shop. They are slow
    And when you call they put tou on hold for 20 min.
    Then lie to you. Ijust received a package from them
    That took 40 days to get. I sent it back already purchased some where else.

  • Ja
      8th of Jan, 2009
    0 Votes - Payed for item but nothing in return
    United States
    Phone: 8776544268

    I payed with my credit card and i got nothing in return, so get them off here

  • S2
      22nd of Jul, 2009
    0 Votes

    I paid for my parts and did not get them. I called 4 times and got put on hold. No one came back. sent 3 letters no reply.

    July 22 09

  • Ro
      28th of Sep, 2009
    0 Votes

    I placed an order and when I did recieve it, I sent back the core to get my refund that I had paid them but haven't recieved it yet and it's going on 2 months now. You try to contact them but no one responds. Bottom line is, Don't deal with these people at all. They will rip you off!!!

    Ron MacLarty

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