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Auto Meter complaints 3

ComplaintsBoard
E
12:33 pm EDT

Auto Meter Tach repair

I sent in a 5" memory tach to see if it could be repaired. It came back as unreliable but they were willing to sell me a new unit at reduced cost. Well after several weeks I called and asked what the status was on the new tach. They said that they are out of a electronic part but as soon as it comes in they will be right on it. A few more weeks goes by and the same answer of we are missing a part and don't know when we will get it. So I ask can you refund my charge card the 250 dollars and when you have the part and the tach is ready charge my card and send it. The reply is no we can't do that we would have to cancel the order and create a new order later. Oh so you want to take and hold on to my money for a indefinite time and my only other choice is to cancel the order. Hell yeah. Take your tach and shove it. And people wonder why American companies are floundering. Seems to me they don't really care about your business, especially if you just some small guy.

Desired outcome: I would have been elated to get the 5” memory tach that was quoted to me but at least return my money if your not going to fulfill your end of the deal

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ComplaintsBoard
K
5:16 pm EST

Auto Meter innovate ot2

Stop supporting the app in apple store even though it was marketed as a iOS preferred platform. Contacted customer service and was told they don't sell it anymore even though it is currently still offered on their website and they will not be supporting the app, sorry you can't use it anymore then there is no solution we can offer other than to tell you to try to return it to the person you bought it from 5 years ago What a joke and horrible customer service! Horrible company that just wants to rob you by selling you a product that has to have a app to work then stopping making the app

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R
4:19 pm EDT

Auto Meter DEFECTIVE PARTS--BAD SERVICE

CONSUMER COMPLAINT AGENCIES
http://www-odi.nhtsa.dot.gov/ivoq/index.cfm https://app.dca.ca.gov/bar/complaints.asp http://ag.ca.gov/consumers/mailform.htm
http://www.ic3.gov/default.aspx

Make : AUTO METER Model : FUEL PRESSURE GAUGE Build Dates : OCT 01, 1999 - MAR 31, 2002
Manufacturer : AUTO METER PRODUCTS, INC. Mfr's Report Date : APR 12, 2002
NHTSA CAMPAIGN ID Number : 02E025000 NHTSA Action Number: N/A
Component: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Potential Number Of Units Affected : 6247

Summary:
EQUIPMENT DESCRIPTION: AUTO METER FUEL PRESSURE GAUGE AND SENDING UNITS, COMMONLY KNOWN AS THE "SHORT-SWEEP" GAUGES, PART NOS. 2659, 3309, 3509, 4309, 4409, AND 5709, MANUFACTURED BETWEEN OCTOBER 1, 1999, AND MARCH 31, 2002. DUE TO A PREMATURE FAILURE, THESE UNITS MAY LEAK FUEL.

Consequence:
IN THE PRESENCE OF AN IGNITION SOURCE, THE VEHICLE COULD CATCH FIRE.

Remedy:
AUTO METER PRODUCTS WILL NOTIFY ITS CUSTOMERS TO REMOVE THE SENDING UNITS IMMEDIATELY. CUSTOMERS WILL RECEIVE REPLACEMENT PARTS FREE OF CHARGE WHEN THEY BECOME AVAILABLE. OWNER NOTIFICATION BEGAN MAY 16, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AUTO METER PRODUCTS AT [protected].

Your Company was notified that 4 Wheel Parts Performance Centers, d.b.a Pro Competition Tire, retain several Nationwide Unsatisfactory Records for Failing to Respond to Consumer Complaints, along with having been issued 19 Violations from the State Enforcement Agency, 'Consumer Affairs' (BAR).

Specifically, but not limited to, violating several sections of the Business and Professions Code depicted below:

Section 9884.7 (a)(1) False and Misleading Statements
Section 9884.8 Invoice Requirements
Section 988.4.9 (a) Estimate Requirements
Section 3373 Inserting/Withholding info to cause document to be False

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PETER MURPHY
,
Sep 01, 2008 12:11 pm EDT

FILE FTC COMPLAINT BELOW:
https://www.ftccomplaintassistant.gov/

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase.

If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within 7 days. Credit card payments must be credited within one billing cycle.

Overview of Auto Meter complaint handling

Auto Meter reviews first appeared on Complaints Board on Aug 30, 2008. The latest review Tach repair was posted on Sep 2, 2021. Auto Meter has an average consumer rating of 1 stars from 3 reviews. Auto Meter has resolved 0 complaints.
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  1. Auto Meter contacts

  2. Auto Meter phone numbers
    866.248.6356
    866.248.6356
    Click up if you have successfully reached Auto Meter by calling 866.248.6356 phone number 0 0 users reported that they have successfully reached Auto Meter by calling 866.248.6356 phone number Click up if you have UNsuccessfully reached Auto Meter by calling 866.248.6356 phone number 0 0 users reported that they have UNsuccessfully reached Auto Meter by calling 866.248.6356 phone number
    815.899.0800
    815.899.0800
    Click up if you have successfully reached Auto Meter by calling 815.899.0800 phone number 0 0 users reported that they have successfully reached Auto Meter by calling 815.899.0800 phone number Click up if you have UNsuccessfully reached Auto Meter by calling 815.899.0800 phone number 0 0 users reported that they have UNsuccessfully reached Auto Meter by calling 815.899.0800 phone number
  3. Auto Meter emails
  4. Auto Meter headquarters
    413 West Elm Street, Sycamore, Illinois, 60178, United States
  5. Auto Meter social media
Auto Meter Category
Auto Meter is related to the Bad Business Partners category.

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