Auto Marketing Group
reviews and complaints

I am affiliated with the D.A.'s office here in California and just received a phone call from a sales representative (clearly of Indian decent posing as an american named Tony). I intelligently asked him a few qualifying questions in response to his questions in regards to my vehicle for sale, once he was unable to answer my questions due the the complexity of the questions being asked he transferred me to his manager whom is definitely in another country all together judging by the tone heard during transfer. All in all, I've done my research and this company has failed to sell a single car, THIS IS A SCAM DO NOT SPEND A SINGLE MOMENT ON THE PHONE WITH THESE PEOPLE. In regards to what you can do if you've already been taken by this company, I would agree with "G>Hag" that the FTC and the D.A.'s office should be notified, filing with BBB complaining about this company would help as well. Many credit cards companies will definitely investigate these claims specially if fraud is involved, it may take some time but you all have a good chance of getting a "charge-back" and having your money returned. I am going to take this matter personally, possibly have the numbers tracked by the local police department and get to the bottom of this. They should have known better than to come up with such an unprofessional business scheme to take good citizens for their hard earned money. Little did they know that they just tried to scam an attorney... Good luck to you all, and remember, THIS IS A SCAM.

Auto Marketing Group called me and persuaded me to advertise my car with them I agreed to provide a $500 deposit and was informed that the deposit was only to ensure commitment to sell my car through Auto Marketing Group and not sell it on my own. I satisfied my conditions and did not try to sell the car on my own. Although Auto Marketing Group assured and guaranteed me that my car would be sold in less than a week, NOT even a single person has called me about the car in over 90 days.

I lost the opportunity to sell the car on my own and relied on your company's assurances that my car would be sold in less than a week. I was deceived by Auto Marketing Group and misled. I provided the $500 deposit to Auto Marketing Group after I relied on Auto Marketing Group's fraudulent assurances that my car would be sold in less than a week.

One week before the 90-period expired, I sent via certified mail, my notarized reimbursement form to Auto Marketing Group. I called several times to check on the status and Auto Marketing Group informed me that my claim was received BUT due to heavy reimbursement-request volume, I had to wait 2 months.

When I called Auto Marketing Group the last time, I was informed that my claim was denied because "I sent my reimbursement form one (1) week earlier." I asked if I can submit another claim, but Auto Marketing Group informed that "it is too late now."

Auto Marketing Group is the biggest car selling SCAM company ever! please do get deceived like me and learn from my experience with Auto Marketing Group!~~~

Watch out for the name Auto Group Financial same scam

Yes it is a scam! They require a $500 payment saying they have a buyer for your car. The buyer never follows through, theyll have somebody call pretend like they are interested in your car but never ends up showing up to look at it. They say that if they sell your car youll get the $500 back and if they dont in 90 days youll get $400 back and $100 would be the advertising fee. What they dont tell you is youre in a contract for 3 months. if you sell your car on your own you wont get anything back. Stay away from this place. Trying to reach the salesman is impossible, its like he doesnt work there, you leave a message and he never calls back.

Yeah, I got a call also from AMG after posting my vehicle on Auto Trader. They offered $500. more than my asking price, $499. cash upon pick up of my vehicle plus the balance at that time via a certified cheque. Of course these so called certified cheques are bogus. The only way to ensure such a cheque is good is to go to the bank that it is supposedly drawn on and see if they will cash it. Of course, AMG will not agree to it. I told them if they showed up with cash, I would deal. They hung up. I also got a couple of other bogus calls from other establishments. The same happened earlier this year when I posted my motorcycle on Buy and Sell. I also showed interest in buying a motorcyle on Buy and Sell and it resulted in a bogus ad. I've been reporting these incidents to AutoTrader and Buy and Sell but get no replies, even though they indicate to report such suspicious activities to them. I am now withdrawing my ad(s) and never advertising with either again nor visiting their sites or buying their publications.

I got this call as well, after posting my vehicle for sale on autotrader.ca. I wasnt sure what to think of it at first either, but I told them before I would give them any of my information (as they had asked for my credit card information for a $500 deposit) that I would want to look at the documents that I was agreeing to first. So I asked them to email me the documents first and I would take a look at them, and I also asked them to have the buyer contact me (as they stated they had someone that wished to purchase my vehicle, not very far away). This all, just happened last night, and as of right now, I have not yet received any emails from them. But I will update you if/when I do.

I have received several calls from them too and was stupid enough to give them 299 dollars for an ad for my son's truck. I have since reported them to the BBQ bureau and the fbi Internet fraud department for investigation. I am hoping they are shut down soon so they do not scam anyone else.

As you all are talking about this scam, you guys are right about this scam. Don't do it like I have, as I'm still trying to get my money back from these A-holes. My representitive was Named Justin Brown and he is never around. Today I called the number and it was a girl and she ask for my phone number and I just say I want to talk to Justin Brown as that is who I'm dealing with. All of a sudden it goes silent as she had hung up her phone. So that through me to consider other options in trying to get me my $546.94 back. As they had agreed for the full refund after 90 day, which was Nov. 19/10. So if anybody has any idea in getting my money back please let me know. I have sent emails and not replying back yet as of today december 03/10. Let me know please as I want to get these scam artist so they don't pull others in.

THIS COMPANY IS A THIEF. I have send my refund form and certified 3 times. I never received my $500.00 back. I still have my car, 90 days was up, no customer call, and they have the worst customer service. One of the agent name Alan said to me on the phone, " thank you for wasting our time." The declare their business will be going down because of stealing people's money.

This is the worst company I've ever dealt with. Richard Stone was our agent. We called him dozens of times he never returned any phone calls. After weeks of not being able to talk to anyone, we talked with Justin Brown. He told us Richard Stone had been a car accident the end of December and had his mouth wired shut. He said that there was no way he could have called us. We knew it was a lie because we talked to Richard Stone the beginning of January and his mouth was not wired shut. They stole $375 out of our account. Both Richard Stone and Justin Brown promised us our refund. We send in all the paperwork to get our refund and two months later it is still in "processing". I've called several time and can never get anywhere. I made two phone appointments with Justin Brown and he didn't call me for either appointment and then I think he screened my number because he doesn't take my calls anymore. This company is a scam, they will steal your money, offer no service, and lie to you over and over again. I hate this company and I could like to see them go under. I want to take this company to court, I think it would be more powerful if there was a group of us and I can see that there are countless other people who have been cheated. Would anyone want to take them to court with me, someone has got to stop this company!

I too fell for AMG’s (Auto Marketing Group) scam and trying to get my $399 back from them but they are con artists and very good at what they do so it isn’t easy. I’ll tell you why it may be difficult to get money back from them.
1. Very well organized and well documented of what you have agreed and when and how you accessed their website. They record your IP address, time, dates; retain their e-mails with date and time it got sent, and other things to support their side of claim. Interestingly, their IP of outgoing e-mail was not recorded so that means their e-mail can be a fake. Only one e-mail from them matched with what I received and that was first solicitation e-mail.
2. Their policy is ridicules and almost impossible to follow but it is clearly stated. You have to agree to their terms within seven calendar days of enrolling to their program and you have to submit refund form within seven calendar days of Ad expiration date. You also need to prove the vehicle still is available, get notarized, and send via USPS certified mail to them. Fax, e-mail, phone message, and other methods are NOT acceptable.
3. Best part is that you have agreed to all of these terms when you provide your credit card number where some mindless operator read some fine print gibberish back to you which half of them you don’t understand anyway. It is setup in a manner that somewhere down the line; you will violate their refund policy that you can’t get your money back. Perfect example would be receiving the USER ID and password which I never received but they have a proof of their e-mail being sent. During the gibberish policy reading, there is a line that says, “if you do not receive a confirmation e-mail within three calendar days, call AMG” so even if they do not send this e-mail so you can’t accept their terms to be eligible for refund, you did not contact them until it is too late so you are toast.
4. AMG’s refund department is a joke. Only one person works from 11-4PM M-F but when you call, she is so busy that you have to make an appointment to talk to her. The main operator would not even give me the extension when I asked. All these people know what kind of company they are working for thus they help each other out. Either busy or in meeting once they have your money.
5. I’ll bet that your car still is listed on their website. I was very surprised by this fact. My Ad expired on 10/13/2010 but as of today, it still was active. I think I know why. The potential victims looking through AMG’s website will think many people have joined and sold their cars or since their primary goal is not to sell your vehicle, they don’t care and do not remove afterwards.
6. Some names I’ve heard or dealt with follows: Jason Goldberg, Todd Baker, Katherine Waltz (probably all fake anyway but that’s their name)
7. Get your credit card company involved to make their life more difficult. $100 Ad setup fee is not refundable since that is a separate charge but $399 should be if you have followed the refund process correctly. If still out of $399, keep your document since you never know if someone files a lawsuit.
8. AMG have many other operators throughout the U.S under different names. Three weeks ago after I placed an Ad, I’ve got a call from someone in Florida scamming the same sales pitch. I’ve asked more question than he did so he knew I had dealt with AMG scam and hung up.
9. If $500 is gone, think of it as lifelong lesson that there are people out there making a living by ripping other people off. I’ve learned a valuable lesson after AMG scam. Considering what I learned, $500 is probably is a reasonable tuition.

This is a scam, I wish I had read about them before signing up with them. They don't tell you that you have only 7 days after 90 days period to request a refund nor that it has to be certified and its is at their discretion to send you a refund at all. I posed my car with them for 90+ days and did not get a single call. They got my number from craig's list. Stay away from this and spread the news. There must be a better way to protect consumer.

As of now I am still fighting them for my 400 hundred dollars. I was told that I sent in my proof of ownership too late after the 90 day period was up. After calling and Having them verify that proof was indeed faxed in perfect time the rep said she would call back. I have to say I have probably been promised a call back from this company 15 times and have not once received anything. I call at 12 central time an they say the refund venter isn't open yet. Idk what I'm gonna do. I paid with a visa credit card like someone commented earlier but have no idea how to go about talking to them about a refund. Any help would be appreciated.

Here's is the best Customer Service line when i called about my money and my car they said, "THANK YOU FOR WAISTING OUR TIME" not only from the Agent who handles my car(his name is Alex Jones). Also the supervisor said the same thing. And this was a week before Christmas 2010. I am working on getting my money back. I learn from this. And I pray to God for these kind of people.

I am also another victim of Automarketing Group. They called me after I posted an ad on autotrader and offered to sell my car quickly. I felled for their scam and they charged $520 on my VISA and now they tell me they can not refund my money back because I was late in submitting my refund request. If anyone has been successful in getting their money back please advise on how to pursue them. Thanks. davegebre@yahoo.com.

Was contacted by "AMG" (Auto Marketing Group) yesterday and given a line that they had a buyer for my 2007 Sebring and needed to get me registered immediately so that they could process the sale. I was asking too many questions and was then handed over to a manager who cut the $500 fee to $250. Fortunately my cell phone battery died and this gave me an opportunity to research "AMG". My sympathy goes out to anyone who has enlisted with these folks because you can kiss away the $100 advertising fee and unless you manage to align your paperwork with the phases of the moon you won't get back the other $400. /lp