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[Resolved] Austin Heating and Air Inc. / A/C Repair

1 3331 Pegasus Drive #106Bakersfield, CA, United States
Contact information:
Phone: 6615874702

Austin Heating and Air Inc had to come out 2 times within 2 weeks for repairs on the A/C. They were dispatched by American Home Shield Warranty Company. Techs are young, and inexperienced, and company does patchwork. Wires were left exposed outside of the protective grill on the condenser unit. Rob said he would call me later because he was to busy right now to explain why it's ok for the wires to be left exposed outside the protective grill. No, it's not ok Rob. I want the wires left like they were when your tech arrived to do the repairs. The wires were not exposed outside the protective grill. Come back, and do the job right. Mickey Mouse outfit.

  • Resolution statement

    Tech returned, and fixed the problem with the wiring outside the protective grill on the A/C condenser by reassigning the wire to the inside of the condenser's protective grill. All is well now.

K9
Jul 6, 2015

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