Ausasia Migration SDN BHD / Unethical services and fraud

1 Kuala Lumpur, MY Review updated:
Contact information:

i choose Ausasia Migration as a platform to apply for a pr to Australia, but sadly was very disappointed with the services rendered by them. I enlisted their services in the closing 3rd quater of the year in 2013. I only just recently got news of my pending pr application to australia that it was rejected. In spite of this, ausasia migration did not inform me about this. I had to personally call in to the migration office to find out that my application had been rejected and that the agent which was handling my case file had resigned. They then gave another reason saying that my case file had been transferred to a different agent who had failed to contact me or even notify me about the outcome of my application.
After some research, i found out the reason for rejection was because i was not applied under the correct field of work.
After speaking with the director of ausasia migration Ms Khoo Li Lu, she admitted to me that it was their fault that they applied a wrong field of work for my application.
After i had requested for a refund as i do no wish to enlist their services any further, i was told that i would only be given less then 1/3 of the full sum what i had been requested to pay up front initially.
On top of all that, ausasia migration has also very incompetent staff and a very high turnover rate amongst their employees.
in this 1 1/2 years which i have enlisted their services, i was enlisted to 3 different agents who handled my case.
Worst of all is i do not have any proof of evidence to all this as they currently are in possession of my case file and my own personal documents.

At the end i have opted for a company called Austral Migration

Mar 13, 2017
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  • Sa
      Feb 17, 2019

    i have the same issue. i have health issues but she said she can managed it but it was not successful and yet she still told me she can appealed and made me pay for more money. Until today she has not refund half of the money paid for failed application. I am seeking other lawyers to seek compensation and other means of unprofessional advice.

    0 Votes
  • El
      Mar 12, 2019

    I'm also having refund problem...submitted Cap & Cease refund more than a year ago and it's still pending. The consultant handling my refund is no longer there. Worst still, whatsapp messages since early Jan2019 and email requesting for meeting with Ms Khoo have not been replied. Are they still in business?

    0 Votes

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