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The good, the bad, and the ugly - discover what customers are saying about Auralei

Welcome to our customer reviews and complaints page for Auralei. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Auralei.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Auralei's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Auralei, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Auralei. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
R
7:52 am EDT

Auralei Charged my credit card for full

I only once for sample and was charged USD$300 for as I ordered one and being sent two bottles which caused break out to my face. Kindly please refund me the amount minus shipping of USD$2.95.I'll send the samples back to you. I really cannot use the samples at all. Also, I am unemployed now, the charges are too high for me. May you have the sympathy on me. Please help!

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Update by Rachlai
Mar 13, 2017 7:33 am EDT

It's a scam from this AURALEI I opted once for free sample n paid for shipping, I was charged twice of USD$100 each. I want a refund. Please revert ASAP.

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D
5:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Auralei Anti Aging Serum

I received an email on 7/ 6 2016 that my order for Auralei Anti Aging Serum ZA Intro has been shipped today and will be delivered in 7 days. It is now 7 weeks and I have not received any thing. The invoice said $ 0.00 only shipping $4.95.
on 22/7 time 11:09 they took R1272 out of my credit card. i havent order or received anything. I want them to contact me to reversed that money immediately . I going to open a case of fraud.
I am single mom and that is my water and lights money. I will never order such an expensive product.
My order number 3377919
on my bankstatement stands MTHNLFNW.com [protected]

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Henry Tan
, US
Oct 22, 2018 7:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Please stop sending me any anti aging serum as it is not suitable for me. Please close my account immediately. Do not bill me any more. Thank you.

Henry tan yeong seng
address : blk 233 tampines st 21 #08-617 singapore 521233.
Email : henrytys@yahoo.Com.Sg : hp no.: [protected].

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BeautyBeauty
, US
Jul 09, 2018 3:01 pm EDT

Just thought i’d share www.trialbusters.com. paid $5 but it did help me get some of my money back. dont even know how these trial scam companies get away with what they do lol

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Annas 8
, ZA
Oct 05, 2017 8:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Today an amount of R 1353.00 was also deducted from my credit card for whatever Auraleiserum is. I did not order anything and I also did not receive anything either! So what de hell is going on? There wasn't even enough money in my credit card but the transaction went through!
Annelie Smith

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tuam
, US
Sep 29, 2017 7:30 am EDT

How do I cancel the order basters so angry with myself help complete garcinia im going to cry

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SallyannEdwards
, US
Aug 14, 2017 4:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

These people gained my bank account fraudulently I clicked on the link saw the terms closed the app and before I noticed we were two months down the line and they are drawing out my bank account HOW when I gave no details I managed to cancel both card and account but they will only refund last transaction they drew twice in one month I'm furious! This is a BIG SCAM i want my money back!

Dinah Anetta Hilda Smith
Dinah Anetta Hilda Smith
Terenure Kempton Park Gauteng, ZA
Jul 03, 2017 1:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I placed a order for free samples on auralei on 17 may 2017 but never received any.
Auralei took from my bank account r 67.25 and r 68.25 on 17 may 2017 bank account fnb [protected] at festival mall kempton park gauteng south africa. my order #4252016. I want my money back into my bank
Account. or my samples to be delivered. my name is dinah anetta hilda smith. 18 sweet william street, terenure ext 15, kempton park gauteng. south africa. please investigate! thank you for your help.

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Teo Joanne
, US
Jun 01, 2017 1:01 am EDT

I too stupidly ordered the trial and only upon after the confirmation did I managed to read the fine prints of the subscription. I called my bank immediately and they replaced my debit card with a new one so that they can't deduct anymore money in the future. was very lucky that they will only debit once for the trail shipping.

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H10
, SG
May 25, 2017 10:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i have received my order of Auralei cream but it cannot be used.. when you press there's no cream come out . realized that there's no tube inside.
my order number is: 4258909. why there isn't product check before is send out . How can i gt it replace ?
i have try to called Auralei Singapore Customer Service Hot Line (Singapore [protected]) but unable to get in.
Can anyone tell me how to get in touch to their singapore service hot line /

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Yifang
, US
Mar 03, 2017 10:20 am EST
Verified customer This comment was posted by a verified customer. Learn more

This this a scam? So many people got into it,

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Maureen Low
, SG
Mar 03, 2017 3:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

You can check up the Customer Service Hot Line for your country from this website - myaccountsupport.net

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