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2.5 67 Reviews

Auction.com Complaints Summary

23 Resolved
34 Unresolved
Our verdict: Dealing with Auction.com, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Auction.com reviews & complaints 67

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8:06 pm EDT
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Auction.com They have are home listed for auction its not for sale

They have are home listed for auction as a bank owned repo. We paid cash for our home and got title insurance warranty deed etc. We as well as the title insurance company and realtor tried contacting them before the auction and told them such no reply no call backs etc. Now I am paying more than twice as much for homeowners insurance as they consider the pictures as well as the bank repo statement from auction.com to be possible! they said get them removed! this is flat out fraud! the police and realestate comision should arrest these people and close them down. We have people coming to our home trying to see it before they bid. Now the bidding is underway! what a scam!

Desired outcome: REMOVE LISTING NOW!!!!!!!!!!!

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7:53 pm EST

Auction.com Frauds. The bid against you and so do real estates, and there attys to get the price up to the reserve pricve..

My home has been up 5 times on auction.com. The hold situation is a fraud BUYER BEWARE is what I have been told by auction.com Craven O says owner. He called me. Phone no. says he lives in Canada. [protected].

Island Advantage RE is also with this trying to sell an 80% destroyed home. Over $280,000 worth of personal property destroyed. I have called and notified LI MLS. Will send them the pics.

OIL burner explosion, black mold, termites from roof and gutters leaking into the attic and walls.

Was told by them, they would rather burn down then sell to me. I have offered to purchase as the true price, minus the damages.

6/2006 they foreclosed, in 1/2007 I went into bankruptcy because they had all my insurance money. My home had flood. BUT, how did they not tell the Federal Judge or Federal trustee, they gave them $33-34,000, that I didn't owe. I knew nothing about this at all. 8/2006 until 3/2015 in court until now. Begged Judge Farnetti NYS Supreme for decision before my daughter died. Had to fight for this. DENIED. How much would it have taken to prove I did not live there. My daughter was not home.

I continued to pay my mortgage month after month, having NO IDEA my home was foreclosed on.

Judge Farnetti refused a Traverse Hearing to prove my daughter was not served, and I did not live there. This atty knows this.

Said my daughter had Brown hair, 5'3 and 115 lbs.. Interesting because my late daughter 2019 was a blue eyed BLOND, 5'8-9 and 140-150 lbs. Never showed she wore glasses. Blind without. They moved into that house 9/2006 having no idea and we spent about $200,000 in repair and we did them. How in their right mind would do this if they didn't own. FRAUD. Not allowed to face your accuser, but in CRIMINAL COURT, YOU CAN. Per our United States Constitution. Taking to DA and atty General office. They have, I understand, a dept for process server fraud. Sewer service. I DIDN'T live there and at the home served my daughter was not home, ID didn't match and neither did name. Could we get some honesty in the country? Atty Kbuckle and Tod but know the truth but refuse to left all bidders know the truth. Flippers my family lives next door and we won't allow a piece of wood over damages. We will make sure it's done correctly...

My granddaughter live there from 9/2006, until the oil explosion 9/2021. She now has no mom, no house, and none of her personal things her mom gave her. Death 2/2019 and Oil explosion 9/2021. The atty for the bank and owner know for a fact the coming issues but refused to do anything. Tenants can't buy boilers, re roof house, put new gutter UPI was fighting in court and paying attys. Anyone wants to help...?

Please, don't hurt yourselves and purchase the fraud properties. On auction.com say house worth $507,000. Not even when in perfect condition.

Auction.com knew this is the GOD's Honest Truth... I can show pics... I have allowed investor in to see the damages.

Said would not be worth $50,000. Land worth that, but taking the house down, EPA oil in the ground, black mold, termites, shinges to remove under siding, electric service panel oil filled, plumbing in slab breaking. Water from roof gutters running down ceiliins and walls.

I ONLY want this house, because my late daughters soul and spirit is in the house we can feel her. I will basically have to tear the house down and get experts for the siding, Black mold, and oil issues.

Not worth it but is't my granddaughter home with her late mom.

Desired outcome: Would like to purchase at the true price and stop auction.com from all the fraud, and bidding against someone to get the reserve met. True pic and descriptions. Attys, RealEstates, auction.com know the truth. Fraud

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Update by widow,RN
Feb 21, 2022 8:46 pm EST

Your site said resolved. No one has done a thing yet. To new a complaint..

Beware of Island Advantage, TODD owner, Mark Knuck atty, and auction.com Carven O all frauds and bid against your bid. No, the extreme damages and lie to you.On the buyer beware. You know the truth you should have to inform Also dauughters spirt and soul is in the hoouse. My Granddaughter is having a very hard time. Owed nothing and that doesn't matter. Judges and bank atty can pay anything to win.. Banks atty was from PA and being paid $1500.00 hour how can we get justice.

JUDGES ALL SHOULD BE FORCED TO ALLOW TRAVERSE HEARING to prove service. 2006 to finding out in 2015.. How could that not be a fraud. Judges are being paid off. Last election here in Suffolk County NY. There were 8 people up for 8 seats. Not one person against them.. Is that a election. Cock Roach could have walked accross the paper and won. This is all over the county today... All us to face our accurer...I did not live at the home served,had not in 3 years prior. My daughter was living in the home, that's why they served. This in itself is not legal. BUT MY DAUGHTER WAS NOT HOME, wrong ID,and name appeals court deminium meaning of no importance. Appeal courts are just rubber stamps for judges.

Force judges to do their own work also, mine Judge farnetti nevr came out of his office, 4 years. He lawclerk Evan was the only one we saw.. He's moving up the ladder hurt more people and made more money for the next party elections... Report and no one cares.. We the American people need to fight for our rights they are gone. Republican or Democrats no one cares.. It's money and power...

Update by widow,RN
Feb 21, 2022 8:03 pm EST

Customerservice.com is another fraud. Real Estates Island advabtage, owner TODD. atty Knuckle, and auction.com. Your also sell in Real Estae offices. The pic is really pretty little ranch and nice neighborhood, East Setauket NY 11733. Remeber tyou can't sue someone telling the truth.

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6:11 am EDT
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Auction.com I won a house but not same as pictured

The house pictured on the website and the house I won was defferent. The official address was wrong also. The house was in another naborhood. I called Auction.com and they said read the contract and if we have the wrong house or address it's ok as long as we have the right legal description. The lady at the house I thought I won said she called Auction.com and they did not correct the problem. I read negative things about Auction.com but thought I would give them a chance. Well you live and learn. Thanks

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2:07 pm EST

Auction.com illegal lockout criminal trespassing and theft

8744 N Auriga Way was auctioned off on December 13, 2017. I was still living in the house and in the process of moving. I still had my belongings, pets, food, medical supplies, financial records in the house. On the 14th I was signing a lease on a temporary apartment and when I returned I was locked out of my house, my pets we're gone and some personal items were missing. I called the police, I called the mortgage company and no one will could provide me the information on who purchased the house. Where is my stuff and pets. How can I be locked out without any contact. My name was still on the title.

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widow,RN
Setauket, US
Feb 21, 2022 8:16 pm EST

Have heard this from my adjuster. Make sure you lock your home well and cameras all over. This person is having problems geretting even her insurance money for her damages because they got rid of them.. NYS yoou legally have to take to LABDLORD TENANT COURT to evict someone. I have heard for thes forecloser atty they don't need to. The law is Landlord tenant court for evictions...

But judges in foreclosure court are paid off by the banks and these powerful attys. You can't afford. We have no one to go to to get somethng call honesty..

Regular tenants have more rights in NYS, Suffolk County Courts...My home they brough into and stole things...Todd know but not his Real Estate person.

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8:43 am EST
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Auction.com auction on a property no longer for sale/available. I am the owner.

Good Morning,
RE: property 99 Benedict Road Warwick RI 02888.

I am extremely over the edge with your companies unprofessionalism. My property as of November 10th, 2017 has been off the market due to a bankruptcy we filed. The attorney knows, the mortagage company is aware and there is a "Stay" on our property. Your company has been notified via email and telephone regarding this matter. To date, no resolution has been accomplished. My property is still listed to be auctioned November 29th, 2017 and customers although it is a Felony, have been showing up at my property asking questions. This auction is scheduled for next week. I will press and file a formal complaint based on the lack of interest on a time sensitive matter. Also for the safety of the occupants in my home. I am requesting for my property to be removed from the auction and or any advertisement on the internet or any other listings.

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8:22 am EDT
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Auction.com Won Bid/Lost House

I was called with in minutes of winning the bid. This Property was 2317 Catalpa St Waukegan IL. I was instructed to print all the paper work and have earnest money delivered by the end of the next business day. I did not have access to a fax machine, so I contacted the person who was handling my transaction. Her name was Heather, she instructed me to scan all signed documents, the receipt of sent earnest money which I had wired transferred that very day, and scan along with the signed documents and e-mail all to her e-mail address, she then stated that if there were any problems she would call me the next day. Since the end of business day would have been on a Friday she stated she would contact me on Monday when she would return to work if there were any problems. I did not receive any calls, a week went by and 0 calls came from Auction.Com so I of coarse assumed that everything arrived as asked. Then all of a sudden a week later I get a call stating that they were still waiting on the documents and earnest money, however it was not the person who I sent the documents to. I returned the call asking what the trouble was, then I was told they did not receive my documents, I was like how can that be I e-mailed them as directed to their associate Heather, well there was the problem she had been out sick for the last week and did not notify anyone to handle her current work load. Apparently she returned to work that following week, I was out of touch as I was lead to believe that everything was in order, I became ill myself and access to voice mail and e-mails were left unchecked. However with the information provided to me the closing was not going to take place for another 4 weeks, and since I sent them all the documents, and they had my money I was not expecting any more surprises. Well when I got which was one week I started to receive calls that I needed to call this Heather, that the proof of funds from the bank that I scanned like all the other signed documents was told that the picture of the proof of funds was to small. I am like really you have to be joking since all the documents I scanned were sent through e-mail the exact same size. By the time I was able to start to call I get an e-mail stating that the cancelled the deal because I did not respond in time. This huge company cannot enlarge a scanned e-mail, besides that they had my money the closing was not scheduled for another three weeks what was the big hurry all of a sudden. How come the very week that all the paper work and earnest money was sent, and Heather was out sick how come there was no urgency then. I tried calling the Attorney who I wired transferred the earnest money too I received no response and was unable to get a hold of anyone at Auction.com to provide answers as to what happened. The house never went back up on Auction, or did it go back on the market at all but as I checked the tax records the house now belongs to a person who lives in my same town who is a real estate house flipper. Some how I believe this person was able to push me out of the deal with the help of Auction.com so he could steal this opportunity. This happened at the end of June beginning of July last year. I had plans for this house as it would have been my first time buying a income property. It was a cash deal at which I had the cash available and there was not going to be any issues on my part for this completion of this transaction. But some how they created this phatom problem that cost me the deal. And now have suspended my account. I tried to call and they put all fault on me.This was clearly a mistake by there associate since I did everything as instructed, this person being out sick did not inform anyone of her current transactions, so either this was done to cover up her mistakes or this was to help this other person to get the house instead of me. I would have made over 50, 000 on this deal and because of this I lost that potential income and have been unable to find another deal for this same cost. They screwed up and I paid for it

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7:25 am EST

Auction.com The worst ever!

I found a nice property on auction.com. After several bids, my bid was finally taken. I was supposed to get a notification email from them, but received nothing. So I contacted the Auction.com and they told that my bid didn't go through. I told that they are probably mistaken, because my bid was taken. Person I spoke to was horribly rude and impolite. I'll never do business with them again! What's wrong with these people? At first I was so happy, but they ruined my mood! Very unprofessional company.

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8:39 pm EDT

Auction.com Worst experience buying a house ever!!

Anyone thinking of buying a house on auction.com please think twice! I bought other houses at auctions from other companies online and they were all first rate but auction.com is the pits. First off the bank who put the house up for auction didn't even have a deed to the house from the sheriffs sale. Took me over two month to close on the house. Calls to auction.com went to voice mail with no return calls, only found out from closing company on what was going on, then once I got to close they were supposed to contact me with a code to lock box so I could get in. 5 phone calls and 2 emails later still no reply. Luck I'm a locksmith and got in. Auction.com is one big joke!

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11:48 am EDT

Auction.com Wrong Information

Auction.com had a Foreclosure on there site today 727 Clavery Church Road Mt. Gilead NC the auction was to end at 11:30 the Bank that had Foreclosed on the Property Keep running up the bid to get what was still owing on the Property I know it was the Bank because they change the amounts from 5000.00 to 2500.00 each time if the action ends at 11:30 then it needs to end at 11:30 . Also they need to go look at the Property Thieves and Vandals have broke into it and stole the Heat & Air Unit broke all the windows out and took the well pump out the well is not even on the Property there is at lease 3 dumpsters of Trash in the Yard and you can not even see the house with all the brush and trees grown up around the House it will cost at lease 40, 000.00 to get the house livable again the pictures they showed of the house is from 2005 GIS map the County has they did not even go out there and take a picture of it talking about some false advertising going on. I hope if someones did buy this Property They will go look at it before they put any money down on it, No bank in there right mind with finance it .

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10:17 pm EDT
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Auction.com False listing information

The property listed on Auction.com 4122 county road 227 Bedias, TX 77831 is listed incorrectly. I've told them for a month now. The listing agent knows the information is incorrect she tried the same thing with someone else 2 years ago. They refuse to change the details and the way its listed it can't be sold.

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4:51 pm EDT
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Auction.com Fake Auction is a Lie

Auction.com has houses for bid. They put a house on for bid and said it would be available for bid for 4 days. It had a time and a countdown clock. The auction got one bid and ended it. They are not a fair nor a real auction. It is not clear how they decided to end the auction after 4 hours and not let it run to the end but it was not fair to the people who wanted to put a bid in. I have heard so many bad things about this auction website I am surprised that Chase Bank wants anything to do with it. The auction was unfair, a lie, and a cheat.

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Guinan Daniel
, US
Sep 13, 2015 10:06 am EDT

The AUCTION.COM site is a big rip off, I looked at one property and now their ads are showing up all over the place.
They are rip off with buyer premiums and you will NEVER get a property at a good price on this site.
USE ZILLOW.com do you homework, and find other ways to get foreclosed, discounted property. STAY AWAY.

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9:00 am EDT

Auction.com Wrong Auction Info

They listed exaggerated information in the auction site to lure in higher bidding. Then when it was discovered, the agent tried to swindle, falsely justify, and eventually make a mockery out of it. When complained, they showed no admittance of the false information. Instead, it claimed, "due diligence must be done before bidding." as if it was my fault. For example, two bathroom, instead of 1.5 bathroom. Also, there is no way of knowing what the real square footage because they do not disclose anything honestly.

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11:45 pm EST
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Auction.com Erroneous Foreclosure Listing info

Auction.com and 24/7 Realty have fraudulently and erroneously listed this property as FORECLOSED, but it is NOT a Foreclosure.
It became Bank Owned by Deed in Lieu. With a deed in lieu of foreclosure, it transferred ownership of this home to Wells Fargo Home Mortgage voluntarily, instead of through foreclosure. This was NEVER a foreclosure.
Listing on Zillow by Auction.com and 24/7 Realty states the following:
DEC 8 2014 Listed by bank $15, 000 This property was foreclosed and now the lender is selling it for $15, 000.
Foreclosed The lender assumed this property during foreclosure proceedings and now owns it.

If there is a Class Action Lawsuit on this, I want in! Sick of Banks, Scammers and Fabricators screwing Consumers. They should ALL lose their license to practice and be heavily fined.

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Mark It
, US
May 06, 2017 3:50 am EDT

me too. that’s crazy. find the owner of the property or relatives to get title reverse. Banks don’t seem to care enough about the Class actions because the rate they steal people’s property is multiple times faster than a Class Action’s time to get a Judgement. What is worse is that they never get one because they end up Settling with the Lawyers representing the consumer. Those lawyers get the fattest check while the rest gets distributed among thousands of individuals. Some people get a check for $35. The highest I seen reported was $5k. No one is jailed yet, they have more the law enforcement running after and put in jail individuals who use the same tactics. Or when ever they figure out a way to beat them, it becomes illegal. There should be a law to force them to post the Class Action and results, on the their HOME PAGE itself. to let consumer clearly see who they dealing with.

. If you scared about their reputation? They ### up people credit and ruined their financial life and force people to have no choice but pay high interest or do not qualify. They should be forced to post

I am tired of people thinking they are the only choice we got. Doesn’t any see that the foreclosing decision is their choice . They don’t have to proceed with it. The laws doesn’t force lenders to foreclose or 3 notices; They can chose to allow 6 months notice of default etc... . Only when the bank are forced to disclose their court lawsuit and class action settlements full report in exchange for our credit report, we it be treated with more respect with more leniency.

Don’t believe me? think about the laws and regulations they place to stop others from helping distressed homeowner fight foreclosure, get a short sale approved, appeal, etc... Then we get massive newsletter, announcements, and banks make sure to post to warn consumer of SCAMMERS and to stay away from them while they continue with their foreclosures and

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9:31 pm EDT
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Auction.com Theifs

Oh my God, auction.com paying people to hang
out to read the truth and try to contradict the scams they're pulling? I was
high bidder at $39, 500, I was high bidder at $50, 000, then again at $52, 500,
the $51, 000 bid "mysteriously" disappeared, Summer M, didn't want to
elaborate, to retract a bid you would have to call in, get transferred to the
correct department, explain why you "overbid", get transferred to the
next department to get the bid retracted, something you or I would take 15
minutes to accomplish, but yet was done in less than 30 seconds. And to make
things worse, the better business bureau is in bed with them, . "Well, you
bid $52, 500". There was a non-disclosed water leak no one wants to take
responsibility for, over $50, 000 in damage to the basement; no one wants to
take responsibility for. So I think the BBB and auction.com have the perfect
relationship. If they do have to fine them, only by hiring an attorney, they
pass smiles in the hall, and say see you next week. After all, if you disagree
with the BBB, so sad so bad.

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1:51 pm EDT
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Auction.com Deadbeats

I listed a short sale property in Newark, NJ for a seller and after waiting over a year for Nationstar to approve the short sale, they eventually had Auction.com intervene which required hours of additional paperwork, open houses, trips to the property to post signs, etc. Auction.com said that if I did all these things, I would get a bonus .5% commission. Well after dealing with all their non-sense, etc. The original buyer who waited over a year was outbid by $100. That buyer was extremely difficult to deal with and was a nightmare to get the property closed. After all is said and done, Auction.com refused to make good on their bonus commission and tried to say that there was never any offer. I emailed copies of THEIR paperwork along with dates, times, etc. and they never followed up. As a consumer, I bid on an auction they had on a townhome in Millsboro, DE. I was the succesful bidder, gave a 20% deposit via bank check (cost me $8 for the check and $25 for the overnight) only for them to come back a month later and say the bank is rejecting the offer. It was a "NO RESERVE" auction so how does that work? I waited another two months to get my money back (after threatening to put a mechanics lien on the townhome) and they re-listed it with an agent and sold it for $500 more over a year later. PATHETIC company and I will NEVER deal with these idiots again!

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Shyam goel
Jefferson City, US
Nov 08, 2014 9:27 am EST
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Auction.com is a scam, I created a computer model and watched the auction.com auction's. I fall in their trap sever times. Every auction they keep as reserve price, they keep increasing the bid to make it seems like people are bidding, their agent keep calling all register bidder to ask if they are going to bid. They keep increasing the time and reducing the bid increment. They take it to 90-95%of reserve price hoping someone will bid. Now two scenario comes, if you get in their trap and win by bidding and second is, no one bids.
First scenario, they force you to deposit money in two hours...then start contacting all other interested party outside auction to see if some one pays more, if they found one, they reject your bid and if you increase more than other, they sell you otherwise you are out of luck.
In second case, they will contact you telling the reserve price, which is very close to auction winning bid and telling you that seller is expecting better bid. Hoping you will think, the price is good thinking its market value as there was a lot of bid and you can get the property just by paying little more (2 to 5%). If you are not willing to pay that, they will say deal fall apart, seller is motivated, what will you be willing to pay. It's just scam. Just watch few auction and compare with this, it's scam, stay away. You will burn yourself...they also contact your broker to find out how much you are willing to pay and what your broker suggested the property value to you. I have emailes from Asst. VIce PResident of auction.com to prove it all. I am thinking of filing a complain to attorney general to investigate this scam. If you all have similar experience please respond.

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8:25 am EDT
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Auction.com Won the auction - Lost the house!

I bid on a house on auction.com. I won the auction and met the reserve price. I sent my escrow deposit within the 24 hour business deadline as requested. I signed the documents within the 2 hour time period. The closing was set for 2 1/2 weeks later. One week later I received a voice mail that an email was sent to me. The email was a short statement that the seller had already accepted an offer on the house and that auction.com was not supposed to put the house up for auction. There was a lot of work to get the money wired, the contracts sent back, a proof of funds statement, etc. To find out it was all a waste of time. I still have not received my escrow deposit back at this time.

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Tammy Vaughn
, US
Oct 06, 2015 7:57 pm EDT

DO NOT BID ON this property, 217 MCHENRY AVE 21208 The property is listed at 1, 375 SF but is actually 850 SF. My realtor measured the entire first floor. She and I notified auction.com and the listing agent that the listed SF was incorrect and they refuse to change it. At first i won the bid and it was listed as 3 bed room and 1 bath but the property only had 2 bedrooms and they refuse to except a lower bid. The property was relisted and i bid again. This has been going on for a month now. Auction.com told me that they put in bids for the seller to up the price so when ever you bid they are going to out bid you until they get what the want. NOW yesterday the bid was at 45K and i put in 83K then i recieved a call from auction.com wanting me to put in a higher bid. When i refused to do it they stop me from bidding and left my bid so people could bid higher. THIS IS FRAUD
217 Mchenry Ave
Baltimore, MD 21208
SFR
2
Beds
1
Baths
1, 376K
Sq. Feet
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Property Details (217 Mchenry Ave, Baltimore, MD 21208)
Great brick and sided Cape Cod style home with a driveway for off street parking. It is located in the Baltimore County section of Pikesville in close proximity to the Metro tracks for the train that runs from Owings Mills to Johns Hopkins Hospital both above and below ground.
Asset Type Residential
Property Type SFR
Bedrooms 2
Bathrooms 1
Year Built 1960
Square Footage 1, 376
Occupancy Status Vacant
Lot Size (acres) 0.2
Event Item # O736-60570
Property ID 1994645
Buyer's Premium $2000 regardless of Winning Bid Amount.
Broker Co-Op 2.5% or $1, 200 minimum
Financing Information Yes
Title Information
Financing available through Bank of America. Click below for details.

Transaction Details:
For Auction Specific Questions, please call [protected], or email Buyersupport@auction.com.
Free Owner's Title Insurance when you use the seller designated title company. A title policy helps ensure the property is free and clear of liens and provides protection against certain defects in title.
A Finance Contingency is being offered. Please review the Purchase Documents for further details.
A Buyer's Premium of $2000 will be added to all Winning Bid Amounts to determine the Total Purchase Price.
If you are the Winning Bidder, an Earnest Money Deposit of 1% of the total purchase price or $1, 000 (whichever is greater) is required.
Buyer will receive a Special Warranty Deed or equivalent
Property is being offered as is, where is.
Bank of America, N.A. associates, household members and business partners are prohibited from purchasing REO properties, either owned or serviced by the Bank, whether directly or indirectly.
Until the seller's reserve price is met, Auction.com may counter bid on behalf of the seller. Counter bidding gives buyers and sellers more flexibility to find a mutually agreeable price. Counter bids do not occur after the seller's reserve price is met. Learn more about reserve pricing.
DescriptionDocumentsFinancing/Calculator
Description for 217 Mchenry Ave, Baltimore, MD 21208

Auctioneer Licensing Information

Auction.com Scott Reid RE Brkr Lic No. 652906
Register for this auction to bid.
Current Bid
$88, 000
Bid Deposit
$2, 500
Bid Increment
$2, 500
Reserve Not Met info
Register to Bid
Previously Valued To
$187, 993
Auction Starts
10/03/2015
Auction Ends
10/07/2015
Bidding ends in:
17h, 39m, 57s
Event Details
Broker Commission is Available
2.5% or $1, 200 minimum Register here for the co-op
Financing Considered
Buyers seeking financing are responsible for determining eligibility prior to bidding
Buyer's Premium
$2000 regardless of Winning Bid Amount.

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LISA,KEN
St.Louis, US
Jul 06, 2011 3:39 pm EDT

We supposedly won a bid on this site Friday July 2nd, 2011, however never got to talk to a real person. They gave us the wrong realtor info, never showed us the inside of the house. And sent us e-mails that were meant for someone else that also bid on our property they to apparently had the WINNING bid. HMM...Wonder how that can be.

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C white
Sour lake, US
Aug 19, 2014 11:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Wired my earnest money in to auction.com and nearly a month later two days before closing they tell me in an email "
We haven't encountered this particular issue before, where the rights to a property are transferred to another servicer, and as such we are trying to figure out exactly how this plays out--it seems it is an unusual situation for Auction.com as well"

So now they say I have a 50/50 chance of closing and they can cancel
And not close if we go past the closing date. Which is two days. Wow!
Total joke
Horrible company

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8:07 pm EDT
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Auction.com Unclear, not factual info.

A piece of property I sold thru my parents estate to another couple was foreclosed on. This company now has the property listed opening for opening bids 7/15/2014. They have the property listed as foreclosed on and me listed as the last owner. The website also has only one parcel of 3 listed. The one parcel is not large enough for regulation septic system in Trumbull Co. Ohio. The 2nd parcel has 2 garages on it and the 3rd is a teeny tiny L-shaped piece of land that is useless without both of the other parcels. But the 2nd and 3rd parcels are not listed for sale. I sincerely hope if someone bids on this parcel they do their homework and check the tax and plat records before bidding. What a horrible way to do business. What do they think they will do? Sell the house parcel for nothing then jack up the price of parcel 2 and 3?

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9:38 pm EDT
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Auction.com Business practices

Just became a winning bidder on auction.com. The comments on this site really make me nervous. I already had a bad feeling after being pressured to sign the contract within 2 hours of winning. I'm also really concerned that they will not let me inspect the property, even though it is vacant. I'm beginning to think there is something wrong with this picture...

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high desert angler
Wells, US
Jul 14, 2014 7:55 am EDT

These Auction.com people are crooked and greedy. I won a s so called "auction" found the legal description was wrong and now they can't get anything done.

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2:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Auction.com Fake bidders

I am an investor in Georgia and some other states for foreclosed properties. My company buys many properties each month and has been doing so for several years. When Auction.com entered the marketplace we were not able to buy as many properties. This company has made it much more difficult for all of the investors like me. There are tons of complaints online about them but it looks like the banks don’t care and they are still using them. I just am hoping they change their practices regarding reserve prices and fix their awful transaction process.

1) They do not list the reserve bid price for the property, nor is there a way for us to get the reserve amount before the auction. What this means is that we want to bid on a property we have no idea what price they will accept. Auction.com start every auction way below what they will take for the property. So if a property is worth $80, 000, they start the bidding at $20, 000 and then only when the bidding gets to the reserve price will they sell it.

When we start to bid on a property at the low price there will quickly be another bidder. This means they have fake bidders and WE BID AGAINST OURSELVES. But we have no idea where the fake bidding stops and where the real bidding starts. I have to stand there and waste my time bidding against myself. With all of the issues the banks have had I am shocked that they would hire a company that does this.

2) Their transaction processes are simply AWFUL. Every month we have to register to bid by filling out the same form we filled out last month and every month for the past two years (no one else makes us register, nor is it he law). Then when we buy a property, we have to fill out a separate form for each and every property we buy, once again using paper. Each month we have deeds that have our name on there slightly wrong because our info is being entered from a handwritten form. I am baffled how a company with .COM in there name could have less technology than a local law firm. And, they take soooo long to fill the stuff out. I usually wait until I am done buying for the day to even get started.

If you don’t believe me about this stuff just search “Auction.com complaints” and you will see literally 100’s of complaints from around the country about them. They have a 1 star review on Yelp and the Same on SiteJabber. I am hoping they see this and change their ways.

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auction. Com killer
, US
Oct 30, 2014 6:50 pm EDT

Do a class action lawsuit because it's called auction .Com not reserve aucton.com a auction at the courthouse is how this is supposed to be done not with a reserve price to be met and no oversight of auction .com who has the right to bid you up if there's no other bidders

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2:55 pm EDT
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Auction.com No verifiable information

There is a home for sale in my area, I am concerned of scams and this one has red flags all over it. First there is no contact person to view the property, the listing says it is occupied when in fact it is not and will not allow entry, however it does have a lock box on it, I have ask the phone number of the title insurance company, they do not have that, who is the seller, they do not disclose that information, I have talked with the bank that foreclosed the property and they only say they are not marketing the property, so who is selling this property? I have searched the internet to find the title insurance co, called 2 days now no answer, found the attorney that is to be representing the seller, same thing no answer. All of this believes that this property is very scary to buy.

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waysmith
, US
Sep 29, 2014 1:59 pm EDT

I just about bidded on the same thing, called the Loan company that owned the bank and they said they don't list properties on Auction.com. The website will not provide the seller information either, what a scam...

Auction.com Customer Reviews Overview

Auction.com is a popular online real estate marketplace that offers a wide range of properties for sale through online auctions. The platform has received numerous positive reviews from satisfied customers who have successfully bought or sold properties through the site.

One of the most commonly cited positive aspects of Auction.com is the ease and convenience of the platform. Users can easily browse through a large selection of properties and participate in auctions from the comfort of their own homes. The site is also user-friendly and easy to navigate, making it simple for even first-time users to find what they're looking for.

Another major benefit of Auction.com is the transparency and fairness of the auction process. The site provides detailed information about each property, including photos, property reports, and other relevant data, allowing buyers to make informed decisions. Additionally, the auction process is designed to be fair and transparent, with all bids and offers being displayed publicly for all participants to see.

Many users also appreciate the customer support provided by Auction.com. The site offers a range of resources and tools to help buyers and sellers navigate the auction process, and customer service representatives are available to answer questions and provide assistance as needed.

Overall, Auction.com is a highly regarded online real estate marketplace that offers a convenient and transparent way to buy and sell properties. With a wide selection of properties, user-friendly interface, and excellent customer support, it's no wonder that so many users have had positive experiences with the site.
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Website

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