atxpowersupplies.com / Restock Fee
Purchased their recommended, upgraded computer power supply for my model PC. Received it then tried to install it but it would not fit properly. Plugged in all the power cables anyway and tried to boot up the PC and it would not boot up. Looked at the SATA power connector cable and it did not have the correct number of power lines to it.
Sent it back and they charged me a 15% restock fee for a PS that did not fit and did not work. Upon complaint they pointed me to their sales policy. Read their policy! Use BBB online to look at their complaint history.
Their policy says that if they send you the wrong PS and you return it there is a 15% restock fee. If they recommend the wrong PS and you return it 15% fee. If the recommended PS they send you does not fit and you return it 15% fee. If the PS they send you does not work 15% restock fee. So their business model is to make 15% on anything they sell you regardless of its fit, function or performance. As far as I know they could have a total of 100 non-functioning PS's in inventory and just repeatedly send them out and have them returned. They are guaranteed to make 15% every time.