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ATW TRAVELS INC / Charged twice

1 42020 VILLAGE CENTER PLAZA SUITE 120- 163STONE RIDGE, VA, United States Review updated:
Contact information:
Phone: 703-629-9623

ATW TRAVELS INC agent charged twice the amount (~3, 800.00+~3, 800.00). Originally paid money using Check, and later paid money using credit card and provided written request to ATW TRAVELS INC to return check on home address. Till 06/24 ATW TRAVELS INC never returned the check in fact the en cashed the check as well. I was never informed the status of return of check.

On 06/24 after personal check bounced (personal mortgage payment), I inquired at ATW TRAVELS INC and spoke with owner; I was provided very unprofessional service, I had to make multiple phone calls to talk to the agent and owner. Owner refused to discuss issue and blamed that it is problem of customer.

Jj
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