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attheonline / billing and service

1 San Jose, CA, United States Review updated:
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this company is by far the worst company around, we are forced to use their service in our apartment community with no other options!! they charge 168.78 for a package dish network charges 120.00 per mo for. cant get local hd but they charge for it, they charged for 3 reconnect fees when the service was never off they dont take payments for service except for mail check by phone which they never run check so you get late charges and then they say your check bounced. had proof from bank they never sent check in and they said tuff, the only other way to pay them is western union which costs 13.99 to do. what a company fcc does not regulate them so who does they are crooks stay away. if anybody has same problem we will be getting an attorney to sue them if interested email

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  • Ka
      7th of May, 2010
    0 Votes

    i have the same problem with them too they always over charge me, I have to call them every single month and when they gaive the credit they only give me half of it so in a way im double paying them. I'm force to be with this company but i wish i had more options! I hate this company!!!

  • Co
      8th of Aug, 2010
    0 Votes

    I live in Texas and I am having the exact same problem this company is a rip off at best.
    You get basic service and no perks and higher rates for nothing!! This company needs to be
    disolved because of it's monopoly on apt. residents!!!

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