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Att.com / did not do as was promised on sign up

1 chattanooga tn, TN, United States Review updated:
Contact information:
Phone: 423 875 3929

we were promised 300+ dollars for switching all of our services from comcast to att.We have received a check for only a hundred dollars, Why promise some thing and not full fill the promise?Had I known what i know now I would never have changed services.If this is the wayyou operate I will certainly changeback when I possibly can.This is a very disappointing to say the least.
. Bob Booth

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Comments

  • Ba
      5th of Mar, 2009
    0 Votes

    i was told when i signed up with att that they would match my other service and that my internet service would be 19.99 and my other service was 39.99 well my phone service for the first yr, was 49.00 and internet was 19.99 total bill was 72.+then in a yr i got a bill for 84.00 i called was told i was upgraded on my internet that i did not agree to i complained and complained they tld me they no longer had a 19 .99 internet it was now 25.00 and thats when they put me upgraded to the 30.00 that made my bill 84.00 finally after threnthing to cancell a nice maniger gave me a credit for the the over charge and changed my bill to a more reasonable aforable rate i had to call again to make sure its not going to change no garentees i dont want just 1yr agreements i need to have a stable bill as i am 71 yrs old and am on a fixed income and today i was told i was entitled to a 20 00 or 50 00 rebate for service change please let me know where i stand in all situations very dissapointed in broken promises dont trust any more
    barbara stargazereyes38 @yahoo.com

  • Ba
      5th of Mar, 2009
    0 Votes

    above context applys

  • Bg
      13th of Mar, 2009
    0 Votes

    i was suppose to get 50.00 off my bill .but no seem to know any thing about IT. tHEY TILD ME TO GO ATT.COM REWARD nothing has been done about it . thank B>G>Kelly

  • Es
      24th of Mar, 2009
    0 Votes

    I was promised a total of $175.00, for signing up with both services through AT&T for DSL internet, and home services. So far, they have in the system $50. The representative told me that I qualify for $50 for internet sign-up, $50 for residential phone sign-up, and an additional $75 for signing up through their DSL service. I just want to know when am I going to get the rest of my money.

    Sincerely,

    Estella Vanvalen

  • Vi
      9th of Apr, 2009
    0 Votes

    I also was promised 200 back and have not got it nor have they replied to cash back. Vickie Benard 4-9-09

  • Di
      11th of Aug, 2009
    0 Votes

    I also was promised a 250 dollar visa card. I just signed up for the rewards and they say i can only get 150 dollar check. Att also said i would pay 105 dollars a month. They are billing me for 124 dollars a month and said it was impossible to get my serviced for 105 dollars. I had the salesman Earl repeat his offer at least 3 times. I agreed to their offer and now they don't want to know anything... I spoke with Earl on 7/9/09. I know they have taped conversations if Earl didn't erase it. I feel like an idiot for trusting att. It took me a year of thinking about what they were offering new customers before i agreed. I say to all future customers who got screwed to contact their attorney general of their state. I would also tape the conversations with your salespeople... john

  • Ca
      24th of Sep, 2009
    0 Votes

    I OPEN MY ACCT WITH AT&T LIKE A MONTH AGO AND JUST HAD NOTHING BUT PROBLEMS WITH THEM
    THEY HAVE THE WORST LIERS A LOT OF USED CAR SALEMAN MAN & WOMEN THEY TOLD ME ABOUT GIVING ME
    75.00 CREDIT AND IF I UPGRADE MY SERVICE AND EXTRA 100 DLS GIFT CARD ALSO WHEN I OPEN MY INTERNET SERVICE
    THE SALE LADY NEVER TOLD ME ABOUT A REBATE AND 3 FREE MONTHS OF INTERNET SERVICE BUT I INVESTIGATED THAT
    AND I CALL AND COMPLAINT ALSO THEY TOLD ME IF THEY CALL ME TO ANSWER A SURVEY ABOUT HOW SATISFY I WAS YEAH RIGHT I DON'T THINK SO

  • Tr
      2nd of Jun, 2010
    0 Votes

    i to signed up with there promise of getting a 100. reward backsaid my account had to be activated for 30 days its been over 3 months now they keep telling me its in the mail.keep watching every time i call the rward center they tell in the mail would be here in 2 weeks.its now been almost 16 weeks.

  • Li
      12th of Jan, 2011
    0 Votes

    AT&T sucks!!! I had nothing but problems with them for the last year. I have gotton billed for services I did not authorize. Called to complain and was basically ignored. One month alone there was almost $100 of excess charges. I plan on changing carrier as soon as contract is up. My advice is to double check your bill if using AT&T. They like to add extra charges for services you don't want or did not sign up for!!!

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