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AT&T Wireless / rude and disrespectful/ lack of service

1 Owasso, OK, United States

We are seniors and definitely not tech savvy. We went into the att store in Smith Farms in Owasso, okla for help to download pics that my daughter sent on our new I-phone. Chris told me right off that I needed to come to their information class to learn how to do this stuff, that they were a tech service not an information service. I ask for a manager. Chris immediately went in back and told the manager his side of the story and the manager, Edward, came at me with his snotty attitude and "were those his exact words"? We don't have a information class here. I lost it and said a few "choice words" and left. We immediately cancelled our service with att mobile and will cancel all of our business with them asap.
Rick and Reba Wright

Aug 4, 2017

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