AT&T reviews and complaints 1
View all 2147 complaintsAT&T - unfair dunning
In 2011 I attempted to contract with ATT U-verse for Internet service. When their installer arrived he was unable to install the service because there was no telephone jack near the equipment that it would have been connected to. He said it would cost $300 to wire my apartment for AT&T's Internet service. I declined to invest the $300. The installer telephoned AT&T, told them he was unable to install the service and subsequently left. Shortly afterwards I returned the equipment AT&T had shipped in preparation for the installation. Some months afterward I started getting bills from AT&T but I was certain it would eventually straighten itself out. It did not. I phoned AT&T to try to get the billing resolved but was told my account had already been sent to collections and I've been dunned by a series of collection agencies on AT&T's behalf for over a year. I don't think I owe them anything since this service was never installed and I would like them to cease and desist their attempts to collect these monies (which amount to less than $100).
The complaint has been investigated and resolved to the customer’s satisfaction.
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Fraud Legal Services (FLS) represents individuals throughout the US who are victims of fraudulent charges, fees, contracts, reimbursements and claims. Our focus is on telephone, internet, satellite, and cable companies.
Based on the details of your complaint, I think we have a worthwhile case against the company.
The Consumer Fraud Act (CFA) holds the company responsible for any billing and service problem, even if it was not intentional. Also, the CFA makes the company pay my attorney fees if I am able to prove they are at fault and recover all or a portion of your disputed amount.
Would you be willing to allow me to represent you? There would be no cost to you, and I would not take any refund the company makes to you now or in the future.
If you don't want to give up on your dispute, you can submit the details of your claim to me online at www.fraudlegalservices.com or email attorney@fraudlegalresources.com or call [protected].
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Blake Thomas
Attorney at Law
Fraud Legal Services