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ATT Uverse

Posted: Oct 12, 2017 by    

u verse tv acc#131065863

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I called att 18002882020 (spanish) on October 4, 2017 to add uverse tv service. Jose Luis from Bogota Colombia answered my call. After talking with him for several minutes. He offered me U300 Latino for $75 + HBO/Cinemax free for 3 months + Cash Back cards + $10 per month less on my Internet 25 service. No installation fee. October 9 installation day. All of these was verified by his manager Luis Torres at the end. However after installation, I got U200 for $80 + $10 per month less on my internet 25. I called back on October 12, 2017 and they (Elder from San Diego, Calif.) told me that U300 price is $85 and U200 is $75 however since I am not a new customer anymore then U300 is $95. He also installed HBO/Cinemax that they forgot to do on my installation day. I am complaining for the different price offered me on my initial call. Please advise how to proceed next.
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