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2.2 2158 Reviews

AT&T Complaints Summary

644 Resolved
1503 Unresolved
Our verdict: Engaging with AT&T, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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AT&T reviews & complaints 2158

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8:05 pm EST

AT&T u verse

I have U-verse Internet. When the internet stopped working I was told I had to open a new account in order for it to work and a technician would have to come and "install" despite the fact there was no equipment change. Internet started working again later that night. Now I am billed for "installation" not done (I have note left on the door from ATT was unable to install). Now I am being charged for a whole new contract with different account number + installation charges. I have had nothing but problems with billing ever since I started service 11 months ago all unresolved. I have spent in excess of 15 hours on the phone with U-verse. I am now also being billed for equipment (modem) that ATT has sent me an email confirming they have received the equipment.
U-verse should not be allowed to operate in such a manner. I wrote a letter to ATT. Email response had wrong information and did not answer questions:
Equipment not installed - New contract and charged for installation that did not take place - Incorrect billings - 15+ hours spent on phone with "customer service" trying to straighten out U-verse billing - Being charged for bundled services including TV which I never ordered and I don't even have a TV - Being told more than once by "customer service" that the only way to get U-verse to pay attention to problems is to threaten to close account - Being on the phone for more than 3 hours for ONE call in an effort to straighten out problem.

As always - U-verse is not responding to the problems and frustrations I have expressed over and over. Even when they are put in writing again and again.

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1:10 pm EST

AT&T the reps lie, steal and behave inappropriately

I recently changed the phone provider and chose Marteanus Jones AT&T Office of The president AT&T. I didn’t like how the reps tried to hide the information, which they have changed in my contract. I accidently found out about their fraudulent business and of course filled couple of claims. The reps were rude and defended themselves, but their attitude was completely inappropriate. If you want to find good company, which doesn’t charge for fake services then you should not deal with this company.

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6:19 pm EST
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AT&T uverse - all of it

Have continuous service calls due to equipment not working, had 5 technicians out in December, 2015. 2016 starting out with yet another service call. Billing department has lied and bills goes up almost every month. The bill is suppose to be the same for a specified period of time, but they lie. We are about to change companies again, they are not much better. Also, call center is in another country and those people do not listen. It is sad when we have unemployed people in the US and we send our work out of the country.

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8:23 pm EST

AT&T u verse

Called AT&T sales service on 12/2/2015 and checked the promotions and sales rep gave a monthly service fee of $42/- for 45mbps speed with waived installation fee(99) and waived equipment fee(7/month).

Got suspension notice on Jan 11th that if 120.01 is not paid by Jan 11th service will be suspended. As customer service was closed opted to chat online and they di dnpt even had my correct email address to send bill.
Called on Jan 14th and spoke to 4 different departments payments/Billing/AR and customer service. The outcome was custmer rep will file a dispute after realizing I never received any form of communication to go through the sales rep recording. Told me that after 5 business days someone will contact me.
No one contacted till 1/25/16, called the customer service and rep said customer relationship team will take care.
Please note since 1/11/16 no service was active, after taking out the late fee and installation charges when I asked to remove the charges for service not active transferred to AR department and rep said they will not adjust the total. Talked to manager and same answer and finally disconnected the service.
Final bill be arriving in 14days which is Feb8th of 2016.
Waiting on the bill to see what my charges are compared to what I signed up for.

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3:58 pm EST

AT&T telephone contract

I purchased a telephone for a Christmas gift this past year. The telephone came with a free Android pad. It was a high pressure sell and I was not advised of a fourteen day period to cancel any devices that are activated. In fact, I was advised that I could deactivate a device at anytime. Of course, the fourteen day period expired and I contacted ATT about canceling the activation on the tablet. I was advised that there was a $140.00 deactivation fee and I should have been aware of the fourteen day "Buyers Remorse Period". I was even advised that ATT sent an E-mail, "that my have gone to spam", advising of this period. I have learned that ATT does not care about customer satisfaction and certainly is not the place to purchase gifts in the future. Further I learned that if you do not partake in one of the ATT television packages, you are not offered the same telephone packages that are available. I intend on leaving ATT and switching to another provider on the first day it is financially feasible.

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3:41 am EST

AT&T u verse

01/18/2016 my daughter contacted me stated that their Internet service was disconnected, I pulled up her billing statement on line and payment was current and due 01/21/2016. I called customer service, and was advised that on 01/16/16 an ATT customer service rep Matthew Breasden had placed a service transfer order and it was showing up on my daughters account. This is absolutely incorrect! I end that hour long conversation with a manager by the name of Jeremy, he got the issue resolved, gave me a ticket number, and my daughter advised me later that the Internet was working. On 1/19/2016, my daughters roommate returned to the apartment to take on online quiz and found that the Internet was not working, so she texted me. Once again, I called customer service spent 45 minutes on the phone this time however there was not resolution this time even after speaking to a manager by the name of Robert, who advised me that there was another ticket opened to correct the service address and was set to be done by 01/22/2016. After looking further into the situation, I was advised that this was not a service issue but appeared to be a technical issue. Robert assured me that he would contact my daughter to have her do some trouble shooting before he sent a technician. I spoke to my daughter about 4p, and she advised me that she had not recd a phone call from att. As of almost 8p cst on 01/19/2016, my daughter informed me that her Internet still was not working. This is completely unacceptable to me, as my daughter and roommate are college students and depend on the Internet to complete online classes or quizzes, without this they cannot get there school work completed. Both go to school and work therefore cannot wait around all day for a technician. I live 1.5 hours away. I expect this issue to be resolved quickly and I expect to receive some sort of credit on her account for this inconvenience that one of your representatives caused. Account # [protected]

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8:17 pm EST

AT&T cell phone

I added a cell phone to my U-verse acct. The cell phone arrived with a temporary number I took the cell phone to the humble at &t store to get a my number ported over. The rep. In the store called their support team who instead of porting the number over cancelled the temp line, open a new line with my phone number. I received a cancellation & early termination fees of 576.00 on my bill that took them a month or more to fix after running back and forth to the store. In September I received another bill where there was a 400 dollar charge for both lines totaling 800.00 plus other fees. The store said now the system sees me as a risk and now wants to charge me a deposit. First all I didn't cancel the line the rep. Cancelled the line and caused all these problems. My service has been cancelled and more charges for the equipment and fees . Now I have a bill around [protected] dollars. None of this is my fault but the representative in the support team of the At&T store. I have been trying get this corrected and it has been a horrible experience. Here is January and this is not settle. I am at my end in what to do about this account. When I go into the store they say they are still working on it. I don't even know where to take the equipment I surely do not want to send it in and they say they didn't receive it. My name is Debbie Blackman the date this started was in June 2015 account number [protected]. My desired results is for them to remove these charges. Then give me my true final bill and I will pay that.

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2:32 pm EST

AT&T secret charges

You randomly chose to add $91 dollars to my bill. Saying there is a 2year contract fee...why on God's green earth would I pay you money for your entering me into slavery to you for 2 years? I have been a loyal ATT customer for over 50 years and feel that I have been treated like crap. I had loyalty and stayed with you because the service was acceptable- on cell- for the last 20 odd years. However, this is disgusting. Hidden charges are not the way to run a business. I find your internet home service AWFUL, but stayed because the devil himself is better than Comcast. I hope you realize that as soon as possible I will change providers. I despise the way you treat loyalty.

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Susan Brundage
, US
Feb 19, 2016 8:42 pm EST

I have been a customer since 1976 ( only 40 years) ad i too have been treated like crap! I did NOT want to change anything on my service but to ask what do I d to optain info on Lifeline who's name I'd forgotten (PG&eE has another name for disabled, elderly, fixed income people, they ALL have different "names"for the SAME mandatory discounts! I just didn't KNOW WHAT THEIRS WAS CALLED!) ALL i wanted was a name. To make a long story short, after returning 2 routers ( have a land line andd internet ONLY! and HAVER had that servce for ALL those years, ) well miinus the internet which wasn't around 40 years ago! which i've had siame it became available about 15 years ago or so.

After dealing with 4 peons, 2 supervisors, one manager, a customer service person and a loyalty individual I have been quoted 9 disfferent prices for the SAME service ranging (complete all taxes, etc) from $$34.00 to $116.00! I HATE THEM, they liie to you during ONE CALL and during that ONE cal backpedall ATLEAST through 3 different rates! II understand your pain and am as we speak looking into other interner NON PROMOTIONAL rates. I'm with you, you are not alone . AT&T lie as much as Comcast, the other alien non human company that is a monopoly and taking over the universe! They must be AL-LIES!

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3:32 pm EST

AT&T u verse technician

Lo estuve esperando al tecnico desde las 830am asta las 1230pm y nunca fue a mi casa a tocar ni me ablo estava afuera por 30min y luego me mandaron un tex que no pudo entrar a mi propiedad. Fue mentira yo sali 3 veses afuera y el estava ablando por telefono por media hora. Y yo estoy molesta porque trabajo de noche y asta horita no e dormido y entro a las 8pm no es justo y quiero que se comuniquen con migo porque quiero cancelar el servicio con ustedes porque no es la primera cosa que asen mal.

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7:22 pm EST
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AT&T uverse - gigapower

ATT installing new GigaPower services in San Antonio Texas. Not using existing ATT right of way. They chose to route thru peoples yard. Basically told property owners we don't care and not only tore up lawns but hogged all the right of way in front and back of the homes so other company's wanting to provide service in the future will not have access. Is it good business to piss off the people you will try to sell service to. That's the old Bell telephone way. You can change the name but its still the same.

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Update by ttum
Jan 07, 2016 7:29 pm EST

We did not know how good the Old ATT was until Bell Telephone bought them... Now we know why they took the ATT name. It use to stand for quality and service. Now they don't care

Update by ttum
Jan 07, 2016 7:24 pm EST

They did the same thing to my neighborhood

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8:33 pm EST

AT&T wireless

Getting your cell phone unlocked by AT&T is a complete hassle. I have recently purchased two new phones from them & wanted to give my other smart phone to my mother (who had a cheap phone from Consumer Cellular) because the one she had was broken. After recharging & reprogramming my old phone I then realized that AT&T has it locked & it is going to take 24 to 48 hours for them to unlock it. What gives them the right to keep a phone locked that has been paid for & is not owned by them. Looks to me it is about these large companies worried about loosing a dime when we as consumers are already getting overcharged for their products.

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11:05 am EST

AT&T uverse - billing and customer service

12/10/15 After 5 attempts of correcting my father-in-laws bill that was consistently $50 overcharged each month (going into the store each time to correct), we finally gave up and told them we were cancelling the service. In doing so, they proceeded to call the corporate office and tried to coax us into staying with them by offering incentives (gift cards, etc.), but after going through this so many times we felt the history showed it would happen again and we were paying too much to begin with. Corporate tried to say, he would have to pay an "early termination fee, " but the store manager corrected the corporate representative and told them he was not in a promotional program and it should be waived so after waiting for this to be resolved, we asked that his service be disconnected in "two days." We left the store and proceeded to his home and found out he was immediately shut off that day! The repercussions in doing this were that he lost his land line FOREVER which he had for 50 years because it was disconnected before the next company hooked him up and my 85 year old father in law had no phone service for 4 days! I called AT & T Verse and talked to them about their mishap and they told me he would have to pay a $49.99 activation fee to hook back up if he wanted it. Really? They unhooked him before we asked them to do so! Another mistake on there part, but not surprising to us as they show total disregard and lack of organization. The story doesn't end there! My father-in-law just received his bill for last month and it includes an early activation fee of $165 and a full month that is again $50 more than it should be! If this doesn't make an 85 year old man's blood pressure go up, I don't know what does? Guess where we have to go today? Back to the store to argue a charge that we already have take care of.

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2:05 pm EST

AT&T at&t wireless

I made an online payment arrangement with AT&T. I recently changed banks from Frost to Bank of America. Due to being with AT&T or so long I had a feeling something would go wrong so I even called back to verify that they take the payment from the proper account and of course they did not. They took it from Frost. I do not worry with it thinking it was done properly because I called to make darn sure they had it right. I start getting calls from AT&T while i am in court which is what I do for a living. I couldn't call back until that evening which I did and I told her I would call back to provide the new account number again the next day because I was driving. However, out of fear they would turn the services off, I went ahead and re-paid the payment with the proper account. In the meantime, due to Christmas I made a payment arrangement for the new bill for the end of the month. So after I made the payment I checked to make sure the arrangement was still there and it was but due to the history I snapshotted the page to prove it. So AT&T never calls back, I called to confirm the payment being made and that the Frost account was removed and nobody tells me anything otherwise. This morning my services were off. They now say when that happened it voided the arrangement although I took photos o arrangement still showing and when I called in the automated system said I had an arrangement. I explained all of this to 2 managers and corporate offices along with my being a 5 year customer and it being Christmas, they still demanded a $327 payment which I was forced to make because I need the phone to work to pay them. They did not care that it took Christmas gifts from my children, or that they knew they would get the money in less than one week because I paid for 5 years, a lot of money, they didn't care that I had just paid $301 a few days ago. Nothing mattered. I told them I have 5 cell phones, iPad, cable at mine and my daughters apartment as well as cable and I would be changing providers and they did not care. I ended the call with the nearly $1, 000 a month they get from me clearly means nothing to lose but all of little people that mean nothing are the reason they have jobs so when we are all gone and they lose jobs they will with they had extended the payment one week for 5 year customers.

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2:43 pm EST

AT&T billing

I bought an iPhone and an iPad mini in Sep. I was told, in response to my specific question, that I could pay off the balance on the iPad online after my first bill. I did so with a credit card in October. The following month, the installment plan was 'reestablished' and my account balance was credited with the amount of the iPad payoff. I have been on the phone with AT&T over 2 months for a total of nearly 6 hours; they will not stop the installment plan and apply the money I sent in October to pay off the iPad mini. They lied and their customer service is the worst I have encountered in all my 61 years. They gave me a 'case number' and promised to call within 5-7 business days the last time I talked with them, 2 weeks ago. Number: CM20151202_[protected]. Like so many other thing with this rotten company, I'm guessing the case number is as bogus as their promise to provide great service. What a scam!

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3:57 pm EST

AT&T direct tv and at&t phone lines - the worst customer service

In Nov they called with a special deal to combine the business line, Direct TV and they included a cell phone. They set up the account under a residential account after telling them twice it was a business account. They never installed nothing and the cell phone was sent back. A month later they send a bill for $300.00. Two months later the bill is $982.00 FOR NO SERVICES PROVIDED. We have spent three days trying to get this straightened out. I give them the account number and they give me the run around from customer service, billing, billing cell phone, billing direct tv. This was enough to make me change all my accounts to a different company. I will never use AT&T or direct TV again. Life long customer lost. The worst customer service in my life.

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7:07 pm EST

AT&T rollover minutes

Confused? When exactly did ro min. Start expiring? I've been with att since they were motorola and then cingular now att. Back then their commercials ads were "rollovers" never expire! I too downgraded from 750 to 450 with over 5000 ro mins. They took all of them! Until i pitched a fit and got back 1400... And because i've been with them since the beginning i'm grandfathered in with unlimited data. So the new scam is to send me txt messages that i've used all my 450 mins. And for the next week or so i'm using my ro mins. That's a crock of crap.This happens 3 months in a row and each mo. They take about 500 ro mins. They try to get me to upgrade to a higher plan for more minutes and yes... More money. Att is the worst! U-verse even worse!

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3:05 pm EST

AT&T telephone service

Around Oct I went to get my phones upgraded. I went to the store in Cleburne tx. I ask the clerk if they did the free phones with 2 yr contract? He said yes. He showed me the phones that qualified. I ask him three times while I was there to make sure I was getting free phones with 2yr contract because there printer was down and they couldn't give me a copy of my contract. When I received my phone bill they had me on the next program where you made monthly payments on the phones. I tried several times to talk to a manager when I did they said I would have to go to the store to correct it. When I went to the store three times they said they didn't have contracts anymore that I would have to call there office.i offered to give the phones back to settle the problem, they said they didn't want them back. After getting the run around for two weeks and getting nowhere I went with another carrier. Now I got a bill from AT&T for 1374.56 for the phones they wouldn't take back. I tried to give the phones back and I don't think I should have to pay for phones that are useless to me that I tried to return.

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4:32 pm EST
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AT&T billing account [protected]

I am getting a collection notice from FCSI stating that I owe you $351.09. This debt was regarding a I phone style 5 that my daughter decided to get from a store here in Anchorage, Alaska. The amount still owed was $351.09 My daughter returned the phone to your store in the Tiquatno Center in the Muldoon area here in Anchorage, Alaska. After my daughter returned the phone, I didn't get any more billings. Now I am getting these collection notices. I told my daughter she needs to resolve this issue. This amount was related to her phone [protected]. I decided to combine our billings to reduce the cost which should have been $160 per month. I did not agree to take over this phone cost for the I phone 5. I need you to look into this bill since after my daughter returned the phone, I did not get any other billings from AT&T

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Update by Gwen Walters
Dec 01, 2015 4:34 pm EST

am getting a collection notice from FCSI stating that I owe you $351.09. This debt was regarding a I phone style 5 that my daughter decided to get from a store here in Anchorage, Alaska. The amount still owed was $351.09 My daughter returned the phone to your store in the Tiquatno Center in the Muldoon area here in Anchorage, Alaska. After my daughter returned the phone, I didn't get any more billings. Now I am getting these collection notices. I told my daughter she needs to resolve this issue. This amount was related to her phone [protected]. I decided to combine our billings to reduce the cost which should have been $160 per month. I did not agree to take over this phone cost for the I phone 5. I need you to look into this bill since after my daughter returned the phone, I did not get any other billings from AT&

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10:35 am EST

AT&T uverse internet deceitful business practices

Promised up to 18mbps download speed when AT&T admitted they know I will never be able to receive anywhere near that speed because of the way they installed the lines in my neighborhood. This is an oversimplification of the problem but in reality it is their fault I can't get this speed. They refuse to give me a discount based on the speed I am actually getting. So I am paying $42 a month for a speed I'm not getting, but this is the same amount everyone who is getting that speed is paying. I asked for a slight discount so I am paying for what I am getting, but they refused, even after speaking to a supervisor. I feel to get more money they intentionally deceive customers, they know not everyone will get the speeds they promise and yet they still charge them a higher rate. I don't mind paying for what I am actually getting but I don't think it is fair I have to pay the same rate for 16mbps as people who are getting 18mbps. 11/2015

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5:16 pm EST

AT&T worse experience I have ever had the entire adult life

Our cable and internet went down last Thursday, it is Tuesday now and we still have no internet or cable. With a family that both parents work, one child in college and another one working full time we are busy. Our service gets scheduled to be fix a technician is to arrive between the hours of 4pm-10pm on a Friday night - otherwise we would have to miss work. So we wait around all night instead of going out to enjoy dinner and some drinks after a long week. Technician never showed up, never called. So I call Saturday morning, looking forward to having a fun day off. Get on the phone most of the morning with incompetient tech support and I get scheduled another apt for the afternoon. I ask why would I not get put on the morning since the technician never showed up. The policies and procedures make no sense to anyone with a brain. So turns out I wait all day, they did not get to my house in the morning. A technician shows up on Saturday and puts in all new wiring and states that an Engineer is coming out to fix a problem with a large hole that was dug down the street. So no one showed up to the hole to fixed it that night. Sunday we get on the phone again, can't believe they didn't get fixed last night. Football is about to come on and we have no cable and no internet...thank goodness we have a different cell phone provider. So our 4 Technician shows up and says out he can't believe they have not gotten this resolved and does something and it comes back on again. Monday comes and guess what, cable is again not working and we are beyond belief that a Company can operate this way. Guest what the Customer service person I spoke with said don't worry we will not charge you for the days the service is not working...well no kidding. One of the worse things to say when your service is so messed up and by now we are switching services just because we feel they are stupid and not handling anything professionally or with brains in their heads. We are happy until the following day Monday again it goes off and a technician comes out. It may be your modem, well there is a thought so all this and not one of them prior mentioned this. But guess what...he doesn't carry modems with him, only the service guys do. Well that is great, again you did not preform to even close to our expectations of a service we pay over 200.00 to each month sometimes closer to $300.00 so I can't believe I pay these clowns for a service. So now it is Tuesday and we have a new modem, easy fix but are still left wondering what the heck just happened to our days that AT&T ruined due to their horrible service and bad policies. Happy now to have the service I pay for...not sure I can continue to do business with them based upon the way they handled our service issues. If your technicians do not fix the problem, you should at least have the house on the first scheduled apt the following day. I would think a person would be on staff for these very issues. Get some good help otherwise I am sure you will lose more business.

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AT&T Customer Reviews Overview

AT&T is a leading telecommunications company that offers a wide range of services to its customers. The company has received a significant number of positive reviews from its customers, highlighting its excellent customer service, reliable network, and competitive pricing.

One of the most significant advantages of AT&T is its customer service. Customers have praised the company for its prompt and helpful customer support, which is available 24/7. The company's representatives are knowledgeable and friendly, and they go above and beyond to resolve any issues that customers may have.

Another significant advantage of AT&T is its reliable network. Customers have reported that the company's network is fast and stable, providing excellent coverage in both urban and rural areas. The company's network also supports the latest technologies, such as 5G, which ensures that customers have access to the latest and greatest services.

AT&T also offers competitive pricing, which has been a significant factor in attracting and retaining customers. The company's plans are affordable and offer excellent value for money, making it an attractive option for budget-conscious consumers.

Overall, AT&T has received overwhelmingly positive reviews from its customers, highlighting its excellent customer service, reliable network, and competitive pricing. If you're looking for a reliable and affordable telecommunications provider, AT&T is an excellent choice.

AT&T In-depth Review

Company Overview:

AT&T is a telecommunications company that has a rich history dating back to 1876. It started as the Bell Telephone Company and has since grown to become one of the largest providers of wireless, internet, and TV services in the United States. The company's mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. AT&T values innovation, integrity, and customer satisfaction.

Products and Services:

AT&T offers a comprehensive range of products and services to meet the diverse needs of its customers. They provide wireless services, including smartphones, tablets, and mobile plans. Additionally, AT&T offers internet services with various speed options and TV services with a wide selection of channels and on-demand content. The company also provides home phone services and bundles that combine multiple services for added convenience. AT&T's offerings are known for their quality and variety, ensuring that customers can find the perfect solution for their communication needs. Pricing and packages are available to suit different budgets and preferences.

Network Coverage:

AT&T's network coverage is extensive and reliable, covering a large portion of the United States. It competes strongly with other major competitors in terms of coverage area, ensuring that customers can stay connected even in remote locations. The network speed and performance offered by AT&T are commendable, providing fast and seamless connectivity for browsing, streaming, and downloading. Customers can expect a reliable network experience with AT&T.

Customer Service:

AT&T prides itself on its customer service quality and responsiveness. The company offers multiple support channels, including phone, chat, and email, to cater to different customer preferences. The response time is generally prompt, and the customer service representatives are knowledgeable and helpful in resolving customer issues. AT&T strives to ensure customer satisfaction and provides effective solutions to address any concerns.

Pricing and Plans:

AT&T's pricing structure and plans are designed to offer flexibility and value for money. They provide various options to suit different budgets and usage requirements. A comparison with competitors' pricing shows that AT&T offers competitive rates and attractive bundles. The contract terms and cancellation policies are transparent and reasonable, allowing customers to make informed decisions and switch plans if needed.

Technology and Innovation:

AT&T is committed to technological advancements and invests significantly in research and development. The company continuously introduces innovative features and services to enhance the customer experience. From cutting-edge smartphones to advanced internet technologies, AT&T stays at the forefront of technology to provide its customers with the latest and most reliable solutions.

Reputation and Trustworthiness:

AT&T has a strong reputation in the industry, known for its reliable services and customer satisfaction. Customer reviews and ratings reflect the positive experiences of many users. The company's trustworthiness and reliability are evident in its long-standing presence in the telecommunications market and its commitment to delivering high-quality services.

Corporate Social Responsibility:

AT&T demonstrates a commitment to social and environmental responsibility through various sustainability initiatives and community involvement. The company actively promotes environmental conservation, energy efficiency, and digital inclusion. AT&T's ethical practices and transparency contribute to its reputation as a socially responsible organization.

Partnerships and Collaborations:

AT&T has established partnerships and collaborations with other companies to enhance its offerings and provide additional value to customers. These collaborations bring together expertise and resources to deliver innovative solutions and improve the customer experience. Customers benefit from the seamless integration of services and the availability of exclusive features.

Overall Rating and Conclusion:

AT&T is a reputable telecommunications company that offers a wide range of high-quality products and services. With its extensive network coverage, reliable customer service, competitive pricing, and commitment to innovation, AT&T stands out as a reliable choice for customers. The company's strong reputation, corporate social responsibility, and partnerships further enhance its value. Overall, AT&T receives a positive rating for its comprehensive offerings and dedication to customer satisfaction. Potential customers can confidently choose AT&T for their communication needs.

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Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with AT&T?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AT&T Customer Service. Initial AT&T complaints should be directed to their team directly. You can find contact details for AT&T above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about AT&T. Discuss the issues you have had with AT&T and work with their customer service team to find a resolution.