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AT&T U - Verse / do not waste your time with att u-verse

1 United States Review updated:
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I ordered the ATT Uverse 450 and DSL elite June 14th. I have been given eveything but service. I am told it is not available to me and all kinds of other nonsense yet prin techs are running around left and right installing down and across the hall. Do not waste your time with ATT U-verse if you move into Broadstone Apartments in Fort Worth TX. The apartments are all hard wired for the service but all of the geniuses in customer service can not put your address in the system. Myself and several other residents have been attempting to get service for several weeks to months. Don't be fooled by the U-Verse pre-wiring in the closet save yourself days of aggravation and time by just going with direct tv or dish network. I promise in the end you will feel better going this route. Oh and by the way I was told by AT&T 911 is not even available real safe.

The only thing AT&T can do for me is hook my service up today not tomorrow not next week but today or I will continue to share my experience with everyone and if I have to I will create flyers to give to the residents of my 400+ complex advising of my experience and my neighbors. All of our apartments are wired for so I am sure there was some cost to ATT and they will care if it hits them in their bottom line. At this point I am so mad I would walk to hell and back to share my story, disapproval and anger. I will be posing video and or photos laters of the U-verse equipment in my closet. I even have pictures of the installation trucks in my parking lot.

Mi
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Comments

  • Fu
      13th of Nov, 2010
    0 Votes

    They do horrible installations and don't care about their customers. They are the phone company and monopolized. Only other choice is VOIP which will drop if the power goes out. Why can't we get another choice of phone providers? They deregulated electric companies it is about time to deregulate the phone companies.

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