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AT&T / directv bundle

Posted: Jun 8, 2017 by   User 
Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
Abilene, Texas
United States
On 04/30/16 I was sold direct tv for $63 per month for 12 months unless I bundled my wireless and TV- then I would get the $63 per month for 24 months. I still have the sales agreement showing the $63 for 24 months with bundle. As soon as I could, I bundled my services. Last month (13th month) my bill was $127! I called and was told I only got the special price for 12 months. I told them I had the sales agreement showing 24 months but the said no; the contract was 2 years but only 12 months special price. The contract says 2 year price guarantee but still they say No. After argument they said someone would call me back (twice I get told this) and no call back. They offer to change my plan with less channels/options but that's not what we agreed to 12 months ago! We wound up cancelling tv service but I will have to pay over $200 in cancel fee.


Complaint comments Comments (0) Complaint country United States Complaint category Mobile/Cellular Service Providers

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