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5.0 4 Reviews

ATS Research Complaints Summary

4 Resolved
0 Unresolved
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ATS Research reviews & complaints 4

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S
11:03 am EST
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ATS Research fraudulent charges

so, shame on me for falling for this SCAM! there was a commercial on the radio advertising a free $1000 gift card to use at grocery stores. i called because i was curious and in doing so gave them my debit card to cover the shipping costs for my membership packet $15.95, which i figured if it was a scam i would just be out that amount, no big deal. well, the $1000 gift card was not a gift card at all. it was a program where you go online and pay to "clip" virtual coupons that add up to a $1000 value eventually. as soon as i realized this, i called ats market research to cancel my membership and get a refund. they cancelled it on their end, but said that i have to call each sister company individually to cancel. i did all this on 2/10/10. on 2/25/10 i checked the balance on my bank account and noticed a few charges from plimus.com. i called to report them fraudulent, and then called each company individually to cancel my memberships AGAIN. and ### them out about their horrible customer service. the whole thing is a total scam. they said i would be getting 3 $25 wal mart gift cards in my membership packet just for considering using their services. i didn't get ###! except for a headache, and money taken out of my account. since then, i had to cancel my debit card and am still fighting. luckily my bank (chase) replaced the fees while they are conducting their investigation. IF THIS HAS HAPPENED TO YOU- DO NOT GIVE UP QUIETLY!

the compnies involved are: ATS MARKET RESEARCH, AT HOME REWARDS PLUS, TRAVEL REWARDS PLUS, ID SHIELD 360, AMERICAN PATRIOT, GROCERY SAVERS.COM. IF YOU SEE ANY OF THESE COMPANIES IN THE MAIL, OR SEE CHARGES FROM ANY OF THESE OR PLI.COM, OR PLIMUS.COM ON YOUR STATEMENTS- YOU HAVE BEEN HAD. They are all linked, and call eachother "sister companies."

REMEMBER: IF SOMETHING SOUNDS TOO GOOD TO BE TRUE, IT PROBABLY IS...

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1:04 pm EST
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ATS Research Scam

I think I just got scammed. I heard an ad for a consumer research giving away $1000.00 debit card, I only have to pay the shipping of $15.75, they sign you up for "other" savings that you can cancel within 14 to 30 days. After I gave ALL my information, and saw my bank deduction I decided to search. This is what I found, complaints and scams for the same "research." I looked into the BBB and they have an F rating and 1 employee. HMmmmmmm...can't believe I fell for it.

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wtf!!!!
Oceanside, US
Mar 04, 2010 1:38 pm EST

Seriously! Its crazy I heard it on 93.3 radio station too and I thought hey if they are advertising it then it must be true, I thought they wouldn't advertise some scam and so i did call and fell for it they never told me it was all coupons and then coupons you have to pay for its like wtf and It was crazy how the guy really tried to push and even got upset because I didn't wanna try out the other programs that I had to pay for and it was a monthly deal he was like they are going to send you a $25 gift card but by that time i had already given my info and got charged, I called and have canceled it I can't believe I actually fell of it!

Stay away save your money and hang up the phone don't fall for it!

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cass.sd1313
Santee, US
Feb 23, 2010 5:49 pm EST

My Fiance' heard it on 93.3 and was so excited because we were going through it financially, so we decided to try it. We were told it was $1000.00 dollars to spent at a grocery store on anything we wanted except alcohol or tabacco. Then they said that if we paid additional processing fees we get 75.00 in walmart cards well never got those and no $1000 dollars just some stupid grocery savers card with spacific products you can get cupons for. somebody better do something about this company.

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cespo
, US
Feb 23, 2010 5:05 pm EST

i just fell for it too! was it really a scam?

ComplaintsBoard
B
12:27 pm EST
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ATS Research i was scram out money

i was told that i would be receive a $1000 dollars on a debit card that could spend anyway i wanted in the grocery store and all i'll have to paid is $7.95 for shipping handling to recevie my card. this is not a debit card it's a coupon card to save you $1000 in shopping. this a scam i want my money back. this was false advertising, i have been hearding on the radio power 92.3 jams that is lowdown that this station will help them like that. i need to find out what can i do to get my money back.

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1:45 pm EDT
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ATS Research Doesn't Sound Like Real Research

After hearing an ad suggesting that a person could get $1000 in free groceries as a part of market research I called. If you send $3.95 "shipping" they'll send you coupons... which can be used in certain stores. I asked WHICH stores because there are only 2 grocery companies with stores anywhere near my part of town. The guy referred me to a web address which had no site on it. I don't trust these folks.

Sounds to me like some "health insurance" I bought several years ago which turned out to only be discount coupons to specific medical providers. That's not really insurance. It's essentially advertising and directing business to certain businesses. Let's have some TRUTH in advertising!

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dont whine
Pocatello, US
Jan 28, 2010 3:06 am EST

hehehe I got you. yall wanta buy a bridge under the ocean?

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BurghMomma958
, US
Dec 12, 2009 1:45 pm EST

We fell for this 1, 000 dollars GROCERY DEBIT CARD scam. YES they told me it was in a debit card form, NOT COUPONS, so that they could track spending. I want to repeat for the person who supposedly works there... they stated in clear-as-day English, and I repeated it back to them, that it was a $1, 000 debit card for groceries... NOT coupons.

Luckily I was able to cancel the other 2 companies charges before they hit my credit card, but I am currently unable to contact ATS to fight their $15 charge. This is buuulllll crap and I will also be complaining to the Attorney General and the BBB.

Also - I checked out the coupon saver website to see if the coupons would be worth the charge before I complained, but it's NOT because that website then charges you an additional 10% of your total coupons. So if you order $20 worth of coupons that you like, they want to charge you a "processing fee" of $2.00 PLUS another $2.75 for shipping.

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Peopledontlisten2009
Saco, US
Nov 22, 2009 9:47 pm EST

I work for customer service for this company and all of you are all wrong! I get about 60 phone calls a days from people saying "they never told me it was coupons!" and 99.9% of the time i listen to the recording and the agents clearly say its coupons but people neglect to listen! And as for the "unauthorized charges", you people again dont listen when we say you need to cancel your trial periods or they will charge you money! Honestly don't blame the company because if you actually used the coupons that we offer you WOULD get 1, 000 dollars in free groceries with your savings and you would save the money you spend the first time you go to the store but for some reason people dont want to use them. You honestly think you are getting a credit card or money and if you think that im sorry but your stupid! So next time listen when your on the phone with someone dont just go on auto-yes and agree to everything without knowing the details...not our fault, its yours!

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Ksriflegirl
Wichita, US
Nov 02, 2009 4:17 pm EST

Hey...ok. So go to [protected] Press Three for Bargains for less...I spoke to Stephanie. Anyways...tell that person that you want to cancel services you currently have with thier company...and they should do so.
Hope that helps.

Sincerely,
Kimberly Lowmiller

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Ksriflegirl
Wichita, US
Nov 02, 2009 3:37 pm EST

Hi, I'm from Wichita, Ks. I heard this commerical as well on 96.3 radio. Apparently this is going on a lot more places than I originally though. WOW! I called ATS, and really thought everything was legit. He wanted a credit card number for me to go any further...and I currently do not have a credit card...so I used my husband's card. So I'm hoping that he will be able to cancel any charges...Anyhow...I thought it was legit because it was on the radio. I even called the better business bureu and the lady informed me that it was indeed a legit company but I needed to be aware that there were charges I would be accepting...And I understood that because the gentleman I spoke to from ATS informed me about the "shipping charges"...and the easy saver card I might want to cancel as soon as I got it in the mail...because there could be "possible" monthly charges for more coupon offers in the future. Now I thought the shipping charges were a little HIGH...because I know how much things cost to be shipped...so I asked him about this. And he informed me that it was for the "Packet" of information they would be sending me. Which I have not received just yet. Nor do I know if I ever will...but I received the grocery savers card, Which I now know...is not actually a gift card worth $1, 000. But a card activating my online account to receive coupons to things that I would not normally buy.
Anyways. I went to the phone number as suggested on this site...to cancel my easy saver account. And was directed by Lorena to cancel at [protected]. I was informed that my account has indeed been canceled and given a cancelation number as well. I suggest any of you that have been apart of this scam to write names...FIRST AND LAST down...and any numbers that they give you. I am currently staying posted as to whether or not I have been scammed any further. I also spoke to a gentleman named Everett at the customer service department, and he informed me that it would take two weeks for my other information to come through about easy savers.
I am nervous...and scared. Because my husband and I are barely making it as it is...we have a 16 month old daughter...and we cannot afford to loose any more money. I will certainly be complaining to the attourney general...and finding ANY way possible to correct the problem I made for myself. I hope any of you reading this...have not had the same problems...and are smart enough to know...if it sounds too good to be true. It IS!

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Lisa Hoyle
Vista, US
Oct 23, 2009 11:17 am EDT

I heard this advertisment on the radio and I figure it must be ligit if it is on the radio. Yeah Right! They told me that it was a 1, 000 in free money to spend on grocercies. Not coupons. Do not sign up for this! You can get teh same coupons out the Sunday paper. I ask a million times what exactly this was and everytime he never said it was a couopon card. I paid the 4.95 to ship it. Then I start to get odd transactions on my credit card for different amounts of money. It was small amounts at first that can go undetected very easy. I called to get my money back and the CSR went off on me and ask me what do I want him to do. He told me that I was wasting his time and if I don't like the service to call customer service. I am so pissed. i know it was to good to be true but this is a clear credit card scam. I have had to close my checking account becuase I can't stop all of the charges coming through.

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ATXScam
, US
Oct 06, 2009 11:00 am EDT

A friend of mine called me to tell me about this radio add and as we are currently all trying to save money I called in. After being on hold for 15 minutes I talked to a customer service and he explained everything to me, including the $4.95 processing fee and the $1.95 fees for the "free" trial period. However, he did tell me I would receive $1, 000 in grocery money, which is misleading if this comes in the form of coupons.

After reading all of the above complaints, I did cancel my debit card and informed the bank of the situation. I don't need any additional charges posted. The $4.95 had already been processed and instead of disputing this, I decided to wait and see what the $1, 000 in grocery money is all about. Even if it is $1, 000 in coupons, it will still help out with the grocery shopping. Thank you to all have posted their comments/complaints as it helped make me aware of the situation in advance and prevent any additional charges from being posted.

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kajmom07
, US
Sep 30, 2009 11:46 am EDT

I just emailed the Attorney General of the United States all their info. Don't know if it will help but if enough people do it~ Stop these people from taking our HARD EARNED money! So go online and search Attorney General contact info. It gives you an email.
Thanks,
Liz

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kajmom07
, US
Sep 30, 2009 11:21 am EDT

Just called them and it sounded fishy so I told the rep no thank you sounds like a scam and hung up. She CALLED ME BACK and said "if it sounded like a scam then why did you call? "you should quit wasting peoples time when they are working" Called the customer complaint dept. and they were like o.k. so what . DONT GIVE THEM MONEY!

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Ajlova17
Hartford, US
Jul 20, 2009 3:54 pm EDT

I was just wondering how long it was after you signed up that you started getting these charges

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