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AT Telecom / Bad service

1 United States Review updated:
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This company sent me a memory card that was not the correct kind to work in my phone (came in same box same order). When I reported it to them they said send the card back (at my expense)and that they would send the correct card. This is what I did and when they got it they said this is not the card they sent to me and accused me of buying it elsewhere and refused to send the proper card. They said they did not even sell the type of card which I sent back. I went to their website and found the card they were claiming they didnt even sell and they had them instock. They refuse to send me the proper card and refuse to resolve the issue in any way. I feel I was completely insulted by their staff and was accused of being a liar because they made a shipping mistake.

Ri

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  • Ma
      10th of Sep, 2018
    0 Votes
    AT Telecom - at&t
    Castro Valley
    California
    United States

    For two weeks my land phone don't work, I'm calling them for repair, they set up appointment day yesterday, I was all day home and they did not show up, today again called them the customer service Say they will come today???? Will see

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