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Posted: Jul 6, 2017 by    

at&t order for package bundle service

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I ordered a package for TV, Internet & Phone service.
In regarding the phone service which included the package, the agent told me that the service included all the overseas international unlimited calls.
I did verify back and forth with the agent several times and made sure the phone service includes the unlimited international package. At the time of installation which was yesterday, I had a doubt that raised to the installer and he told me to check with customer service. Finally, when I checked with the customer service, they told me I have to pay extra for each international calls per minute. We make a lot of international calls.
Here I got pretty much cheated by the order taker agent of AT&T and AT&T customer service has don't care attitude.
Is there any way get out of the 24-months contract?
Complaint comments Comments (0) Complaint country United States Complaint category Landline & Home Phone Providers

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575 Morosgo Dr NE Rm 14f67
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