Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

AT and T / at&t order for package bundle service

Posted: Jul 6, 2017 by   User 
Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
Des Plaines, Illinois
United States
I ordered a package for TV, Internet & Phone service.
In regarding the phone service which included the package, the agent told me that the service included all the overseas international unlimited calls.
I did verify back and forth with the agent several times and made sure the phone service includes the unlimited international package. At the time of installation which was yesterday, I had a doubt that raised to the installer and he told me to check with customer service. Finally, when I checked with the customer service, they told me I have to pay extra for each international calls per minute. We make a lot of international calls.
Here I got pretty much cheated by the order taker agent of AT&T and AT&T customer service has don't care attitude.
Is there any way get out of the 24-months contract?
Complaint comments Comments (0) Complaint country United States Complaint category Landline & Home Phone Providers

Post your Comment

Pl Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

AT&T Logo AT&T
Customer Care Service
575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300
+1 800 331 0500
View Full Information
Contact Us

Reply to