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1.9 192 Reviews

ASUS Complaints Summary

43 Resolved
139 Unresolved
Our verdict: When using services from ASUS with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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ASUS reviews & complaints 192

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J
1:19 pm EDT

ASUS zenfone 2

Order number: w1709090945211673
I have used my phone today (sept 18th 2017) for the first time, having received 2 days ago. when I tried to start it for the first time, only the battery icon appeared on screen, so I assumed the battery was dead. twenty minutes later, the phone was at 100% power. after four hours it had reduced to 1%, so I charged it again. after twenty minutes it had reached 100% again. it immediately started to deplete at an alarming rate. it would appear the phone shipped to me has a very faulty, or used up battery.
Obviously, this phone is of no use to me. what action do you recommend I take? or, is there some measure I can take to correct this problem?
Distressed customer,
Anne finan.
Ps. please reply to email, finan. [protected]@hotmail.com. delivery was very fast and the phone looks perfect. it is just that it will not hold a charge.

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hatephone
, US
Aug 27, 2018 4:05 pm EDT
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I can NOT say how much I HATE this phone! It does NOTHING that you want it to and the camera takes horrible pictures. I can not stress how much I detest this phone. I would take a sledge hammer to it if I didn't need the stupid thing. I would give it zero stars if there was such a thing.

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hatephone
, US
Aug 27, 2018 4:03 pm EDT
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I can NOT say how much I HATE this phone! It does nothing that you want it to and the camera is fuzzy. I can not stress how much I detest this phone. I would take a sledge hammer to it if I didn't need the stupid thing.

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8:57 pm EDT
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ASUS faulty laptop

I brought my laptop In October 2016.
Since then it was repaired twice for the same issue i.e. abrupt shut down of laptop.
Now, once again I am facing the same issue.
It is very sad that I trusted Asus quality and I did not get the desired quality.
My product is still under warranty right now so I can get it repaired at your service center. But what will happen when I face the same issue after the completion of warranty period ?
It is clear that the product is defective. Then why should I suffer for a faulty product.

This time I am not going to accept the service repair solution that Asus will provide.

I need a better permanent solution to my problem. I will not bear the cost of repair if I face the same problem again. Why should I suffer for a faulty product that Asus has provided me.

Please find the below details of my laptop :
Model : K541UV-XO029D
Serial number : G7N0CV14W28430D
Purchase date : 03/10/2016
Registered email : [protected]@gmail.com
Phone number : [protected]

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1:09 pm EDT
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ASUS n551jw laptop

I've bought an Asus laptop and it crashes as soon as it gets Windows updates. I Tried to recover, re-install, hide driver updates, etc.. didn't work and 3rd day of my purchase I returned the product and asked for my money back.

I've sent laptop to Asus to confirm the issue. They returned it back saying that they confirm the software problem but there was no problem with the hardware and therefore they will not accept my request.

I live in Turkey and customer laws apparently not as strict as the US. When the law doesn't make this company do something, they simply don't. Such ethics huh? Check out their chairman's mambo jambo on their website. Full of lies...

I'm an hurt customer by Asus in Turkey. I couldn't get to anyone listening to me there so I complain here. May be their "ethics" resurrects from dead in area too.

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11:56 am EDT

ASUS customer service

Customer service is terrible and support that knows absolutely nothing about troubleshooting issues,. my original computer was sent to asus because it would not turn on, it could not be fixed so I was offered another computer, which had more issues than the original computer. I have been three months and two replacements that had a litany of issues and now; no computer. I have feverishly tried to contact everyone to get this issue resolved but either the system is down and cannot be transferred, the agent is not at work, or the agent is no longer with asus. all asus lies!

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10:53 pm EDT

ASUS asus zenfone 2

Dear Sir/Madam

I Shobha Anchan, took this Cell Phone 6 months back. And very soon within a month started getting hot and then used to Shut Down. Then shown to the person from the place where I had taken. Thrice I had give stating that there is a issue with cell phone motherboard.
And again still it is with the service guy and they are not able to fix it.
They are nor replacing/nor refunding/nor they are able to fix the issue.
I am tired of them. Tried to complain at many place. But of no use.
And this is one more place, hoping to get support from you at-least.
Kindly appreciate, if you can do something. Otherwise I will have to post to facebook and other social media to show how much trouble a person has to face from ASUS, for buying a ASUS cell phone.
Attaching is the receipt of my Invoice.

Thanks

Shobha Anchan
shobha.[protected]@gmail.com
Cell : [protected]

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Sarath Babu Jayaraman
, US
Feb 13, 2019 8:12 am EST

This email is regarding my distressful interaction/communication with ASUS India technical support team.

CASE NO: A190238311 already registered on Feb 9th 2019 and still now there was no response made for my larger concern reg Corning Gorilla Glass and Price Differences of service cost in 2 centers and related to Advertisement which Asus India made for Zenfone Max Pro M2.

My case details below:

Problem Statement: I was dropped my Max Pro M2 mobile phone accidentally from my pant pocket which was 3 feet distance and Corning Gorilla Glass has damaged severely but my mobile display and all other functionality works well & good.

When I tried to reach Asus via Toll Free, they suggested me to reach out to Chennai-Egmore & Mount Road service center and these centers are authorized service center for Asus Mobile Phones/Laptops.

Bit surprised by the charges they quoted to replace Gorilla Glass which was around INR 5312 in one service center and INR 6000 in another service center. And when I dig more on why the rate was too high and they explained me that the Gorilla Glass was coupled with Display of the Mobile Phone and they need to replace both Gorilla Glass and the Display of Phone. By this stance when our Gorilla Glass {i.e. Not even withstanding one single drop from 3 feet distance but opposed to an advertisement in mobile features of 15 consecutive drops in 1 feet distance which was MORE FALSE Statement}.

Common Feedback from Service Center: Also, I have received feedback from one of the above service centers that they are handling more Gorilla Glass Damages from Asus phone Max Pro M2 and this is BIG scam of cheating common man money with such HUGE 5-6k cost for simple Gorilla Glass Damage.

Suggestion Made to Asus: I have asked Asus Mobile Phone department to add one disclaimer under Corning Gorilla Glass section of Max Pro M2 that, if you need to protect your mobile from drop on any feet distance, please buy one strong tempered glass on top of Corning Gorilla Glass 6

I need either replacement of M2 mobile or refund barring the Corning Gorilla Glass damage cost.

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11:50 am EDT
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ASUS laptop vivobook 1 year old

I've had my lap top not even one year. I use it every day for work.
The hinges are all of a sudden breaking on me. not fully but they are loose and getting worse. I tried to get asus to help. the level of service I received had me in tears.
I can not afford to send me lap top in for unforeseen amount of days. I use it for work. I must have it! they want me to even pay for the shipment.
On top of that the call center was rude, unsympathetic and completely unwilling to provide anything outside of what is convenient to the company. I will make complaints everywhere for this. consumer state and federal complaints as well. social media, blogs!
I'm livid. they have no idea what service is... zero. asus I thought you were better than this. I trusted you!
You're warranty is not "best in class" and you do not "aspire to be the incredible for me". you failed me!

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2:00 pm EDT

ASUS newly purchased phone having wifi problem / service center, returns saying that the unit is working fine

Hello,
On 29 april I brought the asus zen selfie (qr-899) mobile phone from mall of qatar sharaf dg outlet. after a week I figure out with that the unit is having a poor wifi connection problem. means that the wifi connection is stable if it is near the router. but if if go to next room the wifi is disconnected. but in other cellphone like samsung lenovo iphone they don't have such kind of problem in same wifi connection. so I go back to the outlet and ask for solution. they said that they will send t to service center. they send it by 9th of may to service center. after 2weeks they called me today saying that the phone is repaired but it has still same problem. I ran back to sharaf dg and said that the phone is not repaired they do not believe me. after a long conversation they are agree to send it back to service center. again I need to wait for 14 days.
I am quiet dissatisfied with the service of sharaf dg /refund /return/repair policy.
When I will get my cellphone back.?
Or what solution you can provide for me?
Please provide me a quick solution because I am contact less now.
If you want to contact me you can call my friend mobile number
[protected]

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2:12 pm EDT

ASUS return policy/ selling defects

Got an asus laptop a month ago. found out its defecitve. the more I look in asus I realise I should have looked into how many complaints there are.

Anyways. asus is telling me I must send my laptop back to be repaired.

I want my money back or a new laptop. I should not be returning something for repair a month after I bought it.

I personally would be ashamed to sell such shoddy products.

At this rate ill have to send my laptop back every month until my warranty is up?

Asus will be the biggest headache to work with. will I buy asus again? nope I am not a sucker!

terrible products. terrible policies.

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Update by Rjh47
Apr 25, 2017 12:32 pm EDT

After being sold a defect laptop and having the company refuse to give me my money back or a new laptop.

ASUS contacted me to waste more of my time. They said hey send us some info in and if its before 30 days we can do something. of course I'm told this after 30 days! surprise!

Now that its passed 30 days since buying the product they cant do anything about it. Asus will repair my laptop monthly untill my warranty is up! Terrible company that pushes terrible products!

Buy an ASUS and throw away your money!

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3:12 am EST
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ASUS asus rog g752vy-dh72

Buyers be aware, my negative experience is relating more with asus billing practices. I ordered the asus rog g752vy-dh72 2/24/2017. the following day, I received an email telling me that my order is pending and that I will need to call them (asus) and then call my bank through a 3 way conference to verify my name, address, and card information before they will release my computer for shipment. my problem with this is 1) it’s very suspicious. 2) never in all my years of doing business have the business taken my money from my bank account and only then decide to verify that the funds are actually mine? 3) if this is their verification process, it needs to be listed on their website so the costumer is aware of what the company (asus) is going to be asking of them, so they will be able to make the decision of whether or not they want to be subjected to that type of inconvenience. needless to say I cancelled the transaction. today is 3/1/2017 and I still don’t have funds returned to my bank account. i’m extremely upset over this experience and will never use asus again.

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10:20 am EST

ASUS service

I bought a brand new asus laptop and my sound drivers don't work. i've spent hours trying to get them going and can't. I just spent another half hour on the websites trying to get a legitimate phone number and not a scam site only to find that there is no support on the weekends. the only thing I plan to do with this laptop now is return it and buy another brand. support sucks big time. it should be 24/7 for the amount of money I paid for this thing. plus it should have came in perfect working condition.

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3:54 am EST
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ASUS Laptop warranty not being honored

They are not honouring the warranty and want money for screen change. They says its expensive and can not be replaced. Service engineer says its internal damage but in his report, he submits physical damage, its pure cheating and not fair to treat like this

Customer Name : Ajit Pandey
Customer Contact No : [protected]/ [protected]
Address : 117-suncity bussiness tower golf course road sector-54 above maruti showroom, gurgaon (122002)
Pincode :
Unit Serial No : DBN0CV461167472

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3:09 pm EDT
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ASUS customer managers

I had a "level 3" customer support manager from asus who had no interest in learning about my disappointing customer service experience. he did a half-hearted attempt to resolve my situation... when he got to the point many of the earlier representatives found themselves in (does the product I bought work on macs) he said I needed mac os x. I had this operating system and said he had to tell me the exact version #, like 10.11.6 version. I asked him what exact version number do I need... the next thing I new, he transferred me into an automatic survey system.

This from a customer service manager? I literally spent 4 hours over the course of the day dealing with scores of asus customer service personnel who could not help me or provided me with contradictory answers, or, like this manager, simply did not have answers to basic questions. I have no idea who sees or reads these things but asus is a horrible customer orientated company.

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5:18 pm EDT
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ASUS router rt-ac68p

Buyers beware of asus warranty fulfillment and asus support.

I bought that router in the us and brought it with me to israel.
It failed following a firmware upgrade and would not operate.

The entire support I received from both the us support and the israeli support dept. amounted to the same 2 sentences of scripted instructions which did nothing to repair the unit. after this meager technical support the support person told me that he exhausted his knowledge and I have to ship the unit for service to the us.
Then they also refused to issue an rma for the unit unless I dispatch the unit back to the us at my own expense and provide a us address for them to ship back had they repaired it.

This, in clear violation of asus warranty for wireless devices which does not restrict the support to any single country and makes no mention of the demand to have it back in the country of purchase for service.

I will add here that it is well documented on the internet that asus's routers often fail and brick upon firmware upgrade (google it).

After much toil I managed to repair that router myself, no thanks to the
Meager and deficient technical support I received from both the israeli and the us asus technical support. shame on them.
I have with me a full record of my interaction with asus in this regard, should anybody there would bother to get interested.

Mati bloch
Bloch. [protected]@gmail.com
Tel aviv
Israel

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2:51 am EDT

ASUS zenfone 2 warranty support

Concerning a ZenFone 2 purchased from Amazon:
I purchased from Amazon on 5 July, 2015. Roughly 9 months later, the lower 2/3 of the screen started flickering and eventually was either blacked out or streaked with rendering "noise". I spent an hour in a chat session 3/11/2016 where I was given an RMA under their ASUS ZenFone 2 Advanced Replacement program. Rather worrisome that they have a specific program for this device, but OK...They charged $25 to send me a refurbished unit and I had 2 weeks to return my faulty one. Got my replacement on 3/18/2016. SIM1 read phone number, but no signal. SIM2 works fine, but doesn't support data. Spent 4 days working with my carrier to ensure things were correct on their end as I couldn't fathom my "tested & refurbished" replacement had an issue. I finally had the opportunity to swap SIM cards around with another phone. NOT a carrier issue, my replacement device I paid $25 for under warranty has a faulty SIM1 slot.

On [protected] I start the next round of customer support "fun". I finally get my case escalated and on [protected] get an email offering "AWT(Advanced With Tracking) RMA" which is basically a cross shipping deal. I replied to that 2 hours after it was received requesting to move forward with the process. 3 days later, I emailed looking for an update. 4-2-2016 I initiated another chat session as I hadn't gotten a response to the 2 follow up emails regarding the magical AWT RMA. Spent an hour rehashing the situation, was told it would be handled and to expect an email within 48 business hours.

4-5-2016 I finally get the AWT RMA from the person that offered it on [protected] days after I replied). Included instructions informed me "Replacement unit will be reserved for 2 business days. Please be sure that your package is shipped within that time frame; otherwise ASUS is unable to guarantee replacement availability to fulfill your x-ship request." So after waiting almost 2 weeks, I now have 2 days to provide a tracking # or it may become a normal RMA. Also, I'm told that I "Must notify Customer Service by Phone to notify CSR team that you have shipped your unit by providing courier and tracking information." They fail to include a phone number with these instructions. 15 minutes in another chat session to track one down. I also get to pay to ship it to them.

4-7-2016 I send the unit back to ASUS and contact them to provide tracking information so they can release my 2nd replacement. I throw a negative review up on Amazon to warn folks what they may expect. Frank from Customer Loyalty replies offering to follow up & provide further info if I email him directly. I do so 4-8-2016 (a Friday). Frank replies and tells me the unit will be shipped that day or the following Monday.

[protected] (the next Tuesday) I email Frank again and ask what's going on since Monday has passed and I have no info. FedEx has at this point delivered my faulty replacement to the service center. Kind of negates the whole cross shipping theory if ASUS hasn't even shipped yet. The response a couple hours later from Frank is "We apologize for the delay. Based on our records it has not been processed yet. We will notify the repair center as this one should have shipped already because a replacement unit was actually reserved for your RMA. It should ship by tomorrow with expedite overnight shipping."

[protected] I email pointing out that "tomorrow" has passed and I still have no info.

So, more than 3 weeks after starting my 2nd warranty request (on a refurbished unit fresh from ASUS remember), I'm now $37 total out of pocket. I still have no working device. Bad form ASUS, just bad form.

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5:24 pm EDT
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ASUS rebate on electronic products

When I turned in my small form for a rebate on an asus dvd player via us postal mail, it took more two months to get a rebate back. instead of issuing a check, like most companies do, it appears they issue a amex reward card. on the website at a latter date, I found out that anything over 5$ will be on a amex gift card instead of a check to cash in at the bank and this is a discrepancy. upon my knowledge, most gift cards that I got don't expire, nor charge fees to use or have them. this rewards card, says it expires in 2021, so I put it down and figured I have a good amount of years to use it as it is like a $10 bill, or is it? I noticed in the front it says it charges service fees and I assume it meant that it charges transaction fees to use, yet another discrepancy. but is supposed to be a gift card, and it wasn't. so with this in mind, it turns out that if you don't use the card after so many months, you will not have any money left. I was supposed to get cash back, aka rebate. I did not ask for nor agree to the circumstances that come with card. what you don't notice, is that if you accept that card never expires and yet expires some years later and plan to use it months later, you will find out your money is reduced two dollars a month for fees. to me, this is a scam and misleads the public, because gift cards should not be rebates nor reward cards. all in all, I never got my $10 cash back for my rebate. naturally assuming that there should not be a problem with the card when you go to use it, if you turn it over, but why should you, you will find that it says it deducts two dollars a month after 6 months. this is hidden from the front which the front misleads people to think there should not be a problem. both asus and amex said there should not be charges for using a card to buy something, but I know better. I find this a scam. I should not have to incur charges to spend my 10 dollars they owe me. if it was a 10 dollar bill, then I would not have this problem. they told me to spend it online to so not to incur charges, but I don't shop online, and I did not have the internet at the time. if you call either place and complain telling them you want to get your $10 dollars, they tell you to call the other guy. regardless this is a consumer scam. even on the website, it doesn't say, that you will incur charges if you don't use the card in 6 months. this tells me the card does expire. see the example page from the web.

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6:12 am EST

ASUS Cheating with customer sold old used warranty expired product Asus X553MA - BING-SX526B NOTEBOOK as a new laptop by Asus dealer

Dear Sir, I have purchased new Asus X553MA - BING-SX526B NOTEBOOK on dated 29th December 2015 from Asus Dealer Lapcom Peripherals Pvt Ltd, 105 Pragati House, 47-48 Nehru Place, New Delhi - 110019, India, i just started using this notebook day before and found wifi is not working. Contacted dealer Lapcom on 2nd January 2016, then concern person said he can't do anything in this regard and you need to contact customer care regarding the same for support. when i called customer care for support and provide product details and serial number then guy SUBODH PANDEY said warranty of this product is already expired and product already been repaired by Asus service centre between 7th September 2015 to 23rd September 2015. So this is clear cut case of cheating by ASUS and team, this is really frustrating experience with ASUS product that they are selling use warranty expired product to customer as new product. Kindly look into the same and let me know your thoughts on the same accordingly I will going to take my legal action against Asus and team. Case id for this complain is A160103892 Please find below this old details regarding same serial number provided by Asus customer care: RMA no. ing2590335 Warranty – start date: 23 dec 2014 – 22nd December 2015 Notebook repaired by Asus Service centre – fone info solution, Nehru place, 7th September 2015, 23rd September 2015 Awaiting for your response. Regards, Roshad Ul Haque 00-91-[protected] [protected]@gmail.com

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9:02 am EST

ASUS broken laptop

My friends called me and asked me to come over and take a look at his new laptops. he told that it was his second laptop, because first wasn't working. the first one was not working so he brought it back to the store and was given a new one in replacement. we plugged it in and pushed the start button, but nothing happened. we decide to take it back to the store and get his money back. they took the laptop and told that it's probably our fault. they said that this kind of thing happened because we didn't use a surge protector. I thought that they were joking. there were 3 more customers that day with the same laptop and they had the same problems. one man told that his laptop was working and everything seemed fine, but then it started to burn. we all wanted our money back, but were rejected. my friend wrote a couple of letters to the asus company and finally got his money back. and I must say that he is a lucky man. but I highly recommend not to buy this company's products.

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3:57 am EST

ASUS worst response at partner service regenersis (india) pvt. ltd.

Worst service at regenersis (india) private limited asus service center at begumpet... the lady who is sitting on chair at reception behaves like she was the owner of the company... and not responding customers properly and when we call to the given numbers they are not lifting the calls... I don't know how asus blindly will attach this projects to this worst partners... at the service center no one is responsive and they didn't do their work properly, asus need to take care on this issues, and also they will not solve the issue at single time, customer need to rome every time and they were taking too much time to resolve issues... they were given phone number [protected], which is used for contact purpose, if customer contacted to this number they will not respond below I am providing service center details: regenersis (india) private limited www.asus.com/in/support/service-center/india shop no. 4, 1-8-303/34/1, mayfair building, sp road, secunderabad, telangana [protected].

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prasun4469
, US
Oct 01, 2016 8:41 am EDT
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The staff in Kolkata centre also misbehaves with customers and provides false information.Embarassing service

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7:22 pm EST

ASUS x552l laptop

I bought a x552l laptop on 12/29/14 at best buy. I started having issues soon after. the mouse touchpad works inconsistently. it stopped scrolling and then stopped working altogether unless I restart the computer. the keyboard doesn't register all of my keystrokes. my screen randomly alters the color distillation for a few seconds at a time. it drops off the network no matter what network i'm on, and even though my phone and ipad don't have a problem. I can't watch two dvds in a row without restarting my computer. I have called asus a total of ten times and my issue still isn't resolved. they had me go to best buy 3 times, and each time best buy told me that there was nothing that they could do because asus needed to replace it. on my third call to asus on 10/6/15, the rep had no idea what he was talking about. when I disagreed with him, he started talking very slowly like he was talking to a child. now that I have a little more than a month left on my warranty they finally agree that I should send my laptop to them to be fixed. when I asked if they could send me a shipping label, she acted as though I was asking for the sun and the moon. I lost my job last year, am living in a homeless shelter and don't have $20-$30 to spend on shipping a defective laptop to them. after some time, she very reluctantly agreed to send me a rma. she made it very clear that she was doing it out of the goodness of her heart, and not because asus does this on a regular basis, and they wouldn't be able to do that in the future. I made it to the library, paid to print the papers she sent me and took everything to fedex. fedex told me that I needed a shipping label. I called asus on 11/17/15 to speak to a supervisor. I was told that they couldn't transfer calls because the system was down, but a supervisor would call me in 10-15 minutes. I called back 30 minutes later. I was then told that I would get a call back in 1-3 hours. I waited 25 hours until I called them back on 11/18/15. I had to call them three times because their system kicked me to their automated survey and then would hangup on me. the last time I called them, the rep refused to speak to a supervisor. when he told me that the system was down, and a supervisor would have to call me, I told him that I would wait. after he put me on hold to go talk to someone, he came back to tell me that there were no supervisors on the call floor because they were all in a meeting. I told him that I could wait. he made it clear that I couldn't. when I asked when they would be out of the meeting so I could call back, he accused me of calling him a liar. I finally got a call back a couple of hours later. not because I was getting my promised return call from a supervisor, but because I rated them poorly on the automated survey and they wanted to know why. I explained everything that had happened and that I needed a replacement. he told me that I would need to send it in before they could do anything for me. I told him that my concern was that they would "fix it," send it back and it'd stop working after my warranty expired. he let me know that if I send the computer in during the last month of the warranty (i'd have to wait another 11 days), the repair would be covered for three months. there was no guarantee that the problem would be fixed. only that the repair was covered. asus hasn't shown any compassion or willingness to help me. this is more than just another customer complaint, although it is that. I am too sick to work. I don't have family that can help me. I live in a homeless shelter, but could be out on the street any day. after that, I can't even live in my car because it's broken and I have to sell it for parts. my only option at this point is to go to school online. I can't do that without a computer. I am not asking for money. I am not asking for anyone to go above and beyond. I am asking for assurance that I won't get screwed over and my computer will be fixed.

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3:32 pm EDT
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ASUS n71jq

I purchased a few years ago an expensive laptop n71jq. I have had to have in in for repair 4 times for the same reason as the motherboard needed to be replaced. each time the mother board cost 140.00 plus tax, labor, and shipping costs. on february 4, 2015 I had this repaired on rma# caa1513204 the total cost including parts, labor, shipping and tax was $250.86. on september 11, 2015 I was quoted for the same repair on rma# caa1583271. the total cost for parts, labor, shipping and tax was $745.50. I tried many attempts for answers why after 6 months it would be so much more. I was told the following; new quoting tool new quoting tool the exchange rate new flat rate quoting tool. none of these are reasonable. not even truthful ie: exchange rates. I would never recommend this company with these types of unethical business practices. I told them to return it to me un-repaired at their expense as this is outrageous costs 6 months later. I now have a laptop I cannot use. as there seems to be nothing I can do, nor will the company repair for the same reasonable costs as 6 months ago. this leaves me with no choice but to exercise my freedom of expression so others can be aware in advance of how this companies unethical practices will leave you without a product also. if anyone that can help needs further proof, I have invoices, quotes, and email documentation. spread the word of how bad asus is.

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ASUS Customer Reviews Overview

Asus is a well-known brand in the computer and electronics industry, offering a wide range of products including laptops, desktops, tablets, smartphones, and more. The company has received generally positive reviews from customers and experts alike, with many praising its high-quality products and innovative designs.

One of the standout features of Asus products is their reliability and durability. Many customers have reported using their Asus devices for years without experiencing any major issues or malfunctions. Additionally, Asus laptops and desktops are known for their powerful performance and fast processing speeds, making them ideal for gaming, video editing, and other demanding tasks.

Another area where Asus excels is in its customer service and support. The company has a dedicated support team that is available 24/7 to assist customers with any issues or questions they may have. Additionally, Asus offers a variety of resources and tools on its website to help customers troubleshoot problems and find solutions.

Overall, Asus is a highly respected brand in the technology industry, known for its high-quality products, innovative designs, and excellent customer service. Whether you're in the market for a new laptop, desktop, or other electronic device, Asus is definitely a brand worth considering.

ASUS In-depth Review

Product Range: ASUS offers a wide range of products including laptops, desktops, smartphones, tablets, and accessories. Their product categories are diverse, catering to various needs and preferences. ASUS stands out with its innovative features, such as their gaming laptops with advanced cooling systems and their smartphones with high-resolution displays.

Quality and Reliability: ASUS products are known for their excellent build quality and durability. Customer reviews and feedback consistently highlight the reliability and longevity of ASUS devices. In comparison to competitors, ASUS products often surpass expectations in terms of quality and reliability.

Performance: ASUS products deliver exceptional performance across different categories. Their laptops and desktops boast powerful processors, impressive graphics capabilities, and long-lasting battery life. Benchmarking results consistently place ASUS products among the top performers in the market. ASUS also incorporates performance-enhancing technologies, such as their exclusive cooling systems for gaming laptops.

Design and Aesthetics: ASUS products are aesthetically pleasing with attention to detail in their design elements. The choice of materials, color options, and ergonomics contribute to an overall premium look and feel. In comparison to competitors, ASUS products often offer unique and stylish designs that stand out in the market.

User Experience: ASUS products provide a user-friendly experience with intuitive interfaces and customization options. The pre-installed software enhances usability, and ASUS offers standout features like their exclusive software for optimizing gaming performance. Users appreciate the seamless and enjoyable experience offered by ASUS products.

Customer Support: ASUS's customer support services are commendable. They provide comprehensive warranty policies, reliable technical assistance, and a wealth of online resources. Customer feedback consistently praises the responsiveness and effectiveness of ASUS's support team. In comparison to competitors, ASUS excels in providing excellent customer support.

Value for Money: ASUS products offer great value for money. Their pricing strategy is competitive, considering the features and specifications provided. ASUS consistently delivers high-quality products at affordable price points, making them a top choice for budget-conscious consumers.

Sustainability and Corporate Social Responsibility: ASUS demonstrates a strong commitment to sustainability and environmental practices. They have implemented initiatives to reduce their environmental impact, such as energy-efficient manufacturing processes and recycling programs. ASUS also actively participates in social responsibility projects, contributing to various philanthropic activities.

Overall Rating: ASUS is a highly reputable brand that excels in various aspects. Their wide range of products, exceptional quality and reliability, outstanding performance, attractive design, user-friendly experience, reliable customer support, and great value for money make them a top choice for consumers. Considering the specific needs and preferences of different user segments, ASUS earns a high overall rating.

Final thoughts: If you are in the market for reliable and high-performing technology products, ASUS is definitely worth considering. Their commitment to quality, innovation, and customer satisfaction sets them apart from competitors. Whether you are a gamer, a professional, or a casual user, ASUS has a product that will meet your needs and exceed your expectations.

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Phone numbers

1888 678 3688 1855 755 2787 More phone numbers

Website

www.asus.com

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