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Asurion / gold bracelet/claim paid ups

1 United States

Calling BBB and Attorney to tell them you all denied my claim after UPS paid you for me not receiving the bracelet some other than owner of house and braclet signed for my Merchandise and the UPS guy told me he was going to approve my claimed you got money lied to me Patrick claimed UPS denied it and was going to send me proof lied you are responsible with UPS because I didnt get my bracelet been at same service address for 15 years never happen burton is not how me or my husband sign for our package you cheated me out of my gold bracelet I sent it to you and never got it back

  • Asurion Customer Care's Response, Aug 15, 2018

    Niecy B,

    I would like to offer my apology that your experience with Asurion did not meet your expectations and regret the inconvenience and frustration this may have caused. In order to assist I will need to obtain more information from you to investigate your concerns. If further assistance is needed, please respond with the retailer you purchased your bracelet from, the wireless number, email address and/or claim number that your product was registered under.

Ni
Aug 15, 2018

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