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Astar/ Travel / Scam

1 12421Tampa, FL, United States Review updated:
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Astar have been trying unsucessfully to lure me into giving them my credit card details for my "Free" holiday for 4 in Tampa and the Bahamas.I have advised Mr Scott Darwin of Astar Florida that I need to discuss this with my wife and to call me back on Friday June 6th in the hope that a few emails I have been sending to various agencies get a response on how best to catch these people.

Today the hard working men or women of this world are being scammed left, right and centre by these ever increasingly cunning hustlers in some form or other but who is fighting our corner.Who is tracking these people, what agency or US independent travel group is investigating these scam artists because I have seen dozens of stories about this organisation in particular about being scammed out of $998.00.Yet when you Google or Yahoo this company it comes up like any other Travel website looking genuine when in fact they are Hustlers.

If anybody out there can give me a way of catching these persons then I will do it.

Mark from N.Ireland

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Comments

  • Je
      22nd of Jul, 2008
    0 Votes

    I need to clear a few things up about:
    Astar (aka All Seasons Travel) 12421 N Florida Ave suite C-220, Tampa Fl 33612

    1st, every person who is called by Astar, is done so because they have filled out a registration form on the internet, willingly giving up all their personal information such as: their first and last name, street address, e-mail address, phone numbers for their home, mobile, and work, their age bracket, income bracket, marital status AND their spouses name.

    2nd, for those of you who live in Canada and like to pretend you were called any later than 5:30p.m need to stop because the office shuts down at 5 and there isn’t a soul in the building after 5:30 not to mention we are in the same time zone, so good try I guess.

    3rd, every MasterCard made starts with a 5 and every visa starts with a 4, so stop acting like they’re trying to pull one over on you…it’s common sense not a parlor trick.

    4th, the reason why most people get hung up on, if they really do get hung up on seeing as international calls drop so fast they’re heads spin, is because at 5:30 after being there all day, and dealing with unappreciative, disrespectful ###s, they aren’t going to sit there and play “stump the telemarketer” all night. Cute as it is, they have better things to do.

    5th, anyone who claims their representative told them anything along the lines of: won a trip, airfare included, free, partial payments, cant cancel, already have your credit card number, etc… is gravely mistaken, there are strict rules delegating what reps can and can’t say while on the phone, not to mention the calls are recorded and all the big guys in the company listen to them and fire people accordingly to what’s being said on the line.

    6th, to everyone who thinks they are god’s gift to us and their complaints need to be dealt with before everyone else’s need to pull the stick out of their ###, smell it, and realize that their wrong, and their ### does stink, so the other 10, 000 people ahead of them in the proverbial customer service line…still get to go before them.

    7th, we deal with Visa and MasterCard on a daily basis, do you think if we weren’t a reputable company they would have anything to do with us?

    8th, look up Disney World on any of these sites and see how many people complain about them, they are “the happiest place on earth” and yet the handful of angry, bitter, pathetic, I-never-smile people out there have to have something to complain about. Boo-hoo for you ###.

    8th, anyone who is stupid enough to let their pre-teens and little kids surf the internet and fill out forms with their parents personal information on it need to be sterilized… you do realize there are child predators and porn and all sorts of trouble on the internet right.

    Now in closing I am going to tell you what the promotion is and how it works from beginning to end:
    First you fill out the registration form on the internet which is scattered around due to the likes of Google, and other engines. If you match our needed criteria (over the age of 21, not a full time student, and a member in good standing with either Visa or MasterCard) your form will be printed off into a lead (only a small percentage of families from the 50 countries dealt with will turn into leads, this is the luck of the draw). Then you will be called to make sure nothing has changed and you still qualify, NOT WON!! QUALIFY!!
    After answering the qualifying questions, your rep will go over your holiday with you, before doing that the first thing out of their mouth will be “You need to get yourselves to Florida anytime in the 18 months to take your holiday is that enough time” and as a rule they need an out loud YES to be able to continue, this is them politely telling you "get your own plane tickets people":

    For Canada and the UK: 6 days/5 nights in Orlando with 2 tickets to universal and 2 tickets to city walk, then 3 days/ 2 nights in ft Lauderdale by the beach, then 2 night cruise on regal empress to Bahamas, then stay in Bahamas, then bonus trip to Puerto villarta, Mexico. Cost to stay in Bahamas is 199 per person. Cost for entire 4 person trip= UK and Canada: $998 us dollars + airfare to get to US + $199 for Bahamas (optional)

    For everywhere else: 7 days/ 6 nights in Orlando same tickets, same everything else, except no bonus trip. Cost to stay in Bahamas is 249 per person Cost for entire 4 person trip=Everywhere else: $998 us dollars + airfare to get to US + $249 for Bahamas (optional)

    You are being offered a $5000 holiday for just a fraction of that price the company is kicking in 85% of the entire cost to get you to go on a tour of timeshares and tell your friends our big boat was pretty.
    Now you just have to sit through a time-share tour so later you can laugh and say...well those time shares were pretty but I'm not buying, thanks for the holiday though suckers.
    And they smile and say "you betcha...now go tell your friends so we can keep spending money on people who won't buy anything", and... STOP LOOKING A GIFT HORSE IN THE MOUTH!!!

  • An
      6th of Sep, 2008
    0 Votes

    Yes, companies like ASTAR are a total RIPOFF. They play on peoples emotions, and with calls to Europe, they use the language barrier to their advantage. This trip is no bargain at all. Your accommodations are only for 2 people! Sure, you can take 4 people, but you will need to try to squeeze them all into only one room! Most people decline the cruise option; after all, paying the departure fees and port taxes IS paying for the entire cruise, which, by the way, is for ONLY TWO PEOPLE! Hey but just for you, they will add an extra 3 days and 2 nights in Las Vegas! You just need to spend another boat-load of money to get yourself there. Are you getting the idea yet? Your 'small promotional fee' is going to turn into thousands of dollars for plane tickets, room taxes, port fees, and on and on. Most people never use these trips. It winds up being 100% pure profit for companies like ASTAR Travel.

    If you have been robbed by companies like ASTAR you need to investigate and find out what your rights are. Realize ONE MAIN THING here. Companies like ASTAR are breaking the laws of the USA, and the State of Florida! They do not want you making alot of noise and drawing a bunch of attention to them. So, remember one thing here; 'The squeaky wheel gets the grease!' So make some noise. Email ASTAR and let them know that you are not going away until you get your money back. Send correspondence to officials in the State of Florida, and Government officials of The City of Tampa, Florida.

    According to the laws in Florida governing sellers of travel, you are supposed to be sent a WRITTEN COPY OF THE RECORDING AUTHORIZING THE CHARGE TO YOUR CREDIT CARD. Did any of you get this? Of course not! Why? Because ASTAR is breaking the law and they don't want you knowing your rights. YOU ALSO HAVE A RIGHT TO A FULL REFUND WITHIN 30 DAYS! YES, 30 days, but ASTAR will lie and tell you it is only 10 days.

    VERY, VERY, IMPORTANT, READ THIS...

    As soon as you realize you have been ripped off, CALL YOUR BANK!!! Did you get that last part? I said, CALL YOUR BANK! Yes, call your bank and DISPUTE THE CHARGE on your Visa or MasterCard. Tell the bank you were scammed. Tell them you did not receive a WRITTEN COPY OF THE RECORDING AUTHORIZING THE CHARGE TO YOUR CREDIT CARD. Any reputable Bank will have the authority to reverse the charge to your credit card, sometimes even several months after the charge.(This is known as a CHARGEBACK) I WILL SAVE THE BEST FOR LAST!!! Thieves like ASTAR TRAVEL can not stay in business without a Merchant Account. What is that you ask? A merchant account is what allows them to charge services to your credit card. Without a merchant account, ASTAR Travel is out of business. Every time a Bank reverses a charge to a credit card, IT COSTS ASTAR A FEE, and it issues a strike against their merchant account! Too many strikes, they lose their merchant account, and they are no longer authorized to take payments by Visa or MasterCard! Then they would be out of business.

    How do I know these things? I WORKED AT ASTAR! I didn't know it was a scam when I started working for them, but I am not stupid. Last but not least, I would like to sincerely apologize for anyone out there that I may have hurt when I worked for ASTAR. I hope something I have said here might help some of you to get your money back. Remember, don't give up. You can get your money back, sometimes even several months later. Good luck!

    Anonymous, Tampa, Florida

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