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Stolen info and hardware
Stolen information and hardware both hard and soft. Failure to protect information and undermine cliants trust. Theft on the highest magnitude. Nationally and world wide. Cc fed gov. Treasury dept.
The complaint has been investigated and resolved to the customer's satisfaction.
About Assurance Wireless
Assurance Wireless Customer Reviews Overview
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Assurance Wireless. Make it specific and clear, such as "Incorrect Billing by Assurance Wireless" or "Poor Customer Service at Assurance Wireless".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Assurance Wireless. Include key areas such as:
- Service issues: Describe any problems with the mobile service, such as coverage, data speeds, or dropped calls.
- Customer support: Detail your interactions with customer service, including wait times, the helpfulness of representatives, or any miscommunications.
- Billing and charges: Mention any discrepancies in your bill, unauthorized charges, or issues with payment processing.
- Product quality: If applicable, discuss the quality and functionality of the mobile device provided by Assurance Wireless.
- Account management: Explain any difficulties you've had managing your account, such as updating personal information or changing plans.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as correspondence, bills, or screenshots. Do not include sensitive personal information that could compromise your privacy or security.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Assurance Wireless. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, or other forms of compensation.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. Be prepared to engage with any follow-up queries or resolutions offered by Assurance Wireless or the ComplaintsBoard.com community.
Overview of Assurance Wireless complaint handling
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Assurance Wireless contacts
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Assurance Wireless phone numbers+1 (888) 321-5880+1 (888) 321-5880Click up if you have successfully reached Assurance Wireless by calling +1 (888) 321-5880 phone number 0 0 users reported that they have successfully reached Assurance Wireless by calling +1 (888) 321-5880 phone number Click up if you have UNsuccessfully reached Assurance Wireless by calling +1 (888) 321-5880 phone number 0 0 users reported that they have UNsuccessfully reached Assurance Wireless by calling +1 (888) 321-5880 phone number+1 (888) 898-4888+1 (888) 898-4888Click up if you have successfully reached Assurance Wireless by calling +1 (888) 898-4888 phone number 0 0 users reported that they have successfully reached Assurance Wireless by calling +1 (888) 898-4888 phone number Click up if you have UNsuccessfully reached Assurance Wireless by calling +1 (888) 898-4888 phone number 1 1 users reported that they have UNsuccessfully reached Assurance Wireless by calling +1 (888) 898-4888 phone number+1 (888) 321-5880+1 (888) 321-5880Click up if you have successfully reached Assurance Wireless by calling +1 (888) 321-5880 phone number 0 0 users reported that they have successfully reached Assurance Wireless by calling +1 (888) 321-5880 phone number Click up if you have UNsuccessfully reached Assurance Wireless by calling +1 (888) 321-5880 phone number 0 0 users reported that they have UNsuccessfully reached Assurance Wireless by calling +1 (888) 321-5880 phone number
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Assurance Wireless emailsourteam@assurancewireless.com100%Confidence score: 100%Support
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Assurance Wireless addressP.O. Box 686, Parsippany, New Jersey, 07054, United States
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Recently received my Assurance Wireless phone. Instructions indicate that , in order to install the battery, back cover must be removed gently with thumbnail. Cover will not budge. What should I do?
I just received assurance phone put the sim card in an charged i havent put bwifi in yet on that phone yet but the other phone i use now i only receive calls in but i cannot call out anymore when i do it automatically disconnect
My phone keeps locking down and when I try to top off it keeps saying technical issue
You send me a new phone requesting my SSDI# when it's been the system for at least two Years.
Victoria Sann
676 Little Elk Creek Rd
Oxford, Pennsylvania 19363
time2change2farm@gmail.com
I've called assurance wireless numerous times, in regards to a replacement for my phone that no longer holds a charge. Assurance Wireless wants a $20 shipping fee, which by fcc regulations, is fraud! I've contacted the fcc and am waiting on assurance wireless response
The phone sucks! Got it through government program. The screen changes from light to dark by itself. Its VERY annoying. It's a piece of crap. I have to get a new one immediately! Very slow. I'm returning it. I want a different phone in place of this one. I HATE IT ! I HATE IT!
Hi,
Please i have been using my number for 1 year appearently is not registered in my name .How do i rectify this.My number is [protected].I live in the New York .Bronx
i have been useing my phone i time a month it canled i want to no whay you say i dont use it 1 time a month what is going on with you
My mobile phone is not working. I have tried to re-activate it with this company using this website:
https://www.assurancewireless.com/?fbclid=IwAR01CZ1-jJqfF8Z2ppWB7EBIOLlNyUQ5IwLEch1lfgDX3zHNxWy6laO1w2I
Assurance provided the phone as part of their free "Obama" phone
Can Assurance activate my phone remotely?
Just got the phone 2 weeks ago haven’t even called and got it turned on yet went to plug it up and make sure it was charged and low a behold the charging port seemed busted …