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1.7 12 Reviews

Asset Recovery Associates [ARA] Complaints Summary

2 Resolved
10 Unresolved
Our verdict: With Asset Recovery Associates [ARA]'s very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Asset Recovery Associates [ARA] reviews & complaints 12

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1:48 pm EST

Asset Recovery Associates [ARA] Collections

Asked this people several contact me by mail only and the calls keep coming. Also they will not identify themselves. Last call was from Joseph Brazzi.

Desired outcome: Prosecution.

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11:13 am EDT

Asset Recovery Associates [ARA] debt collector scam calls

ARA just called me and was very vague about why they were calling and transferred me from "Michael Williams" to "Ms Bloomberg" where she began to tell me my social security number in full, birth date and that I'm over 65 and asked if I still worked and told me I owe 24, 000 on a credit card with a 5000 dollar limit. As I listened she proceeded to tell me she will accept 22, 000 because she would hate to have to report me to the credit bureau today and hurt my 900 credit score and bring it down to a 700. She even gave me the credit card number. She said they are bringing a lawsuit to get their money. She wouldn't let me speak or ask many questions. She kept saying excuse me. Finally I just said thanks for telling me all my dead mothers information I am 40 yrs old and have no idea why my number was associated to my mothers name and info or where they get all this information from. She never even let me know her social even when she was my beneficiary on my life insurance. I'm pretty sure she'd be pissed if she spent 40 years making sure I never learned it and then these fools who specifically said this isn't a scam cuz we know all your info, gave it to me over the phone. She said [censored] your moms not dead and that she knew I was my mom and I said do I sound sixty 67 and she said oh whatever and hung up on me.

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3:53 pm EDT
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Asset Recovery Associates [ARA] scamming on non legitimate credit card

I received a call on my cell on 3/27/19 from Tammy at 888-686-9475 asking for my husband. I told her he was not available, but I was his wife, how could I help her. She said unless I could verify the last 4 digits of his social, she could not talk to me. So I told her fine, then dont call me again. She stopped me and told me to hold on she would get a supervisor to see if he could over ride that. Ron Rogers came on the line and told me he could tell me what it was about. It was about a Bank of America Master Card from 2006 and that he had a Federal Affidavit that we must pay or the debt would be attached to our mortgage. He said the balance was $28, 263.64 but they were willing to settle for $4800. I informed him that we never had a Master Card. He said "Yes you did because payments were being made on it from 2001 - 2006." He then told me notices had been mailed to an address we lived in 20 years ago (but not during that time line) and that the references on the account were me, my husbands mother, and his first wife (both of whom are now deceased! And Seriously - who would use their ex wife as a credit reference!) I laughed at him and told him he must not have paid for the entire report on my husband from wherever he got that info because it was ridiculous. I told him if this is for real, send me something in writing. (still not giving him our current address) He got very belligerent and told me we would be sorry if we did not pay this debt that we owe because it will be attached to our mortgage (even though he did not have our current address), our bank account could be frozen, and we may even face criminal charges. I "politely" told him he was crazy as a loon and Good Try, but he wasn't getting my money. I am smart enough to know those things will not happen. This company is really good at scaring people - Yall dont fall for it!

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Is Asset Recovery Associates [ARA] legit?

Our verdict: Complaints Board's review suggests Asset Recovery Associates [ARA] is mostly legit with an 77% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 16% caution is advised. Before engaging with Asset Recovery Associates [ARA], reviewing user feedback and how Asset Recovery Associates [ARA] addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Asset Recovery Associates [ARA]. Trust, but verify.

Asset Recovery Associates [ARA] earns 77% level of Trustworthiness

High Trust Suggestion: Asset Recovery Associates [ARA] evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for Asset Recovery Associates [ARA]. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

However ComplaintsBoard has detected that:

  • Asset Recovery Associates [ARA]'s complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 16% of 0 complaints being resolved.
  • There was some difficulty in evaluating or examining the information or data present on the assetrecoveryassociate.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Assetrecoveryassociate.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The assetrecoveryassociate.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
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3:47 pm EDT

Asset Recovery Associates [ARA] threatening legal action in court, wage garnishments, that law enforcement would arrest me.

They called several family members. Told them they were going to contact my HR department of my current job. The girl was absolutely rude and poked fun at the fact that I'm a disabled veteran and fell on hard times. I'm now stressed out and severely anxious at work. I'd like to see them in court after coming after a loan that's past it's statue of limitations.

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3:17 pm EDT

Asset Recovery Associates [ARA] telephone call - credit card debt - scam

August 1, 2017 A.R.A. called me about a credit card debt from 1998.
They said if I paid part today and paid the balance by August 14, 2017, they could cut the total owed in half. I was confused as 1998 was a long time ago! But my Ex Husband had financial issues, so it could have been his debt. I gave them my credit card number for the amount they wanted that day. (That charge is now being disputed.) When I received the Fed Ex packet the debt was not to MBNA = Bank of American, but Mbna America America Bank.
When I googled A.R.A. I found letter after letter saying A.R.A. is a scam!
I had already figured that out because I did not work in 1998, I did not have a credit card in my name in 1998.
Desired resolution? Put these people out of business!

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8:07 pm EDT

Asset Recovery Associates [ARA] unethical behaviour

I was contacted by a company who described themselves as ara. When I asked what that stood for they didn't answer. I was transferred to someone named kimberly wallace. I didn't get an answer after being on hold for a while so I hung up. About 30 minutes later I was contacted by kimberly wallace. She said she wanted to talk to me about a visa account. I asked her when was this account opened and she told me that it was opened about 40 years ago. I knew that was wrong. So I asked for a date and finally she told me that it was in 1991. I told her I did not know what she was talking about. She then asked me if I got a divorce around that time and I told her I did in 1992. She said it could have been from my ex wife. I told her I did not know but that I didn't know anything about it. She went on to tell me that a bank had gone to court and had obtained a judgement against me. I told her I never saw any correspondence from this bank and that I have never been subpoenaed to court so how did they get a judgement for a debt I don't know about that is at least 25 years old. She just told me that they did and that they would put a lien on my house and ruin my credit unless I didn't settle with them. I asked them how much they wanted and they told me the debt was about 2000 in principal and 4000 in interest. But that they would offer me a settlement of about 1500.00. I told her I don't have 1500 dollars and my only income is social security. She started telling me about the credit cards I now have and that I could use them to pay the settlement offer. I was really suspicious of this company not offering to provide any documentation or proof of their claim. So I told her to call me in an hour so that I could think about the situation. When she hung up I got on the web and looked up ara and found out all this information about them and none of it was good. I set my phone to block their number. I also found out through calling them back that ara stood for asset recovery associates. I am glad I had the sense to check the internet and call my cousin who is an attorney or these people might have scammed me.

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3:27 pm EDT
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Asset Recovery Associates [ARA] unethical behavior

Got a letter and a call from asset recovery associates on [protected], client number 3149046, amy lewis [protected] ext 3076. She said they were going to put me in federal collections, garnish wages and such if I didn't pay them over $10, 000. They had a settlement amount of 2956.38. I could pay some today and then pay the rest tomorrow. This is for a credit card my wife had during our divorce 20 years ago. I paid them $100 over the phone. I have no record of this on my credit score. Having read what I about this company and the limitations on credit cards I have decided not to pay anything else.

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9:00 am EST

Asset Recovery Associates [ARA] threatened me with collection after a civil suit was awarded against me

A ms. Calmer called my home today about an old credit card debt (From 2000), and she stated that a civil suit was just awarded against me on dec 19, 2016. They had my chase credit card info, home loan info and even mentioned a jc penney card and the asset collection team would work to recover the old debt. I let her know that as I have told the numerous collection agencies that the specific credit card she is calling about was one that my oldest brother opened up back when I was in college without my knowledge or consent. I found out about it when I was trying to buy my first house. I tried to get him to close the account and get his own, but he said if I could pay off his $6k in charges, then he would close it. I told him that I wasn't going to pay for his stuff, but I didn't know what else to do. Anyway, ms. Calmer gave me a case number 2977341 and said it would also be filed in my county, and that because of this judgement, I would see my credit score and interest rates be negatively impacted. She stated the full amount was $25, 690.88, but if I paid the base fee of $11, 308.15 they could prevent this from going on my credit report... Like I have that kind of money just sitting around. I told her she needed to call my brother, but she refused to take any information. I called my brother and he said the that debt had fallen outside of the statute of limitations and the debt was noncollectable. He said that they were using scare tactics to get me to pay. My blood pressure is still up from all this, and my wife is upset at me for not having somehow forced my brother way back when to take care of his debt.

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8:07 am EST
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Asset Recovery Associates [ARA] threatened me with lawsuit if I don't pay on old credit card bill

Today I received a call from joseph brazzi. He said he was with ara-asset recovery associates, 1919 s. Highland #225a, lombard il 60148. He was giving me notice that my husband's visa credit card ending in 5940 was about to go to court on default. He stated that the card provided by providian visa was in default to the tune of $5994.48. He had all kinds of information on me: my physical address, my mailing address, my social security number!, the fact that my husband passed away in march 2016. Now I was liable for the amount and he wanted to resolve it in my best interests. He passed me on to denise stone in the legal department. She would help me resolve the issue before it would go to court. Denise said that they had sent me numerous mailings to resolve the issue. I tried to explain that when we did have the credit card over 20 years ago we quickly paid it off because of its high interest rate. She claimed there was activity on it up to march 2015 and that the balance had to be paid off. I was now liable since gary had passed. I asked her to mail me the papers to show what all of this was about, but she kept calling me "difficult" and that she was only trying to help me out of a difficult situation. She was willing to set up a payment schedule. I continued to ask for the paperwork until I realized the conversation was going nowhere. I told her that I was going to call the attorney general and I hung up on her. I called ag immediately.

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lindav
, US
Jun 29, 2017 4:51 pm EDT

I received a lot of calls without messages & today they left a message to call Taylor Thompson with her number & etc.
I called and it was Asset Recovery & associates telling me I owed over 4000, 00 dollars on a credit card which I never had.
They proceeded to say it could of been sold from another bank which I owed. I told them back in the late 90's I was unable to pay the credit card but we made an agreement to pay a certain amount every month, which I did then they merged with another bank & I received a letter in 2010 to pay off the balance. After talking to them we agreed on a settlement amount which I paid & the account was satisfied & they sent me a letter to that effect, of coarse I can't find the letter & I called the bank after speaking to ARA and the bank went back in their arcives & assured me it was satisfied! ARA had all my information SS, address past & present & my credit report showing all my accounts...very scary, they said they could accept 2, 729.00 now & use my 2 credit cards to pay it. When I said NO they said there would be a judgment put against me which will affect my credit score & garnersheet my wages & a judgment on my home. So if I could give them 10% down now & pay the remainer in the next 2 wks it will not be sent to court & with attorney fees will cost me over $7000, 00. I know I don't owe anyone & haven't received any letters in the mail saying I do. My credit score is great with no negativities for over 8 or more yrs> I think they are scammers & in the State of NJ after 6yrs they can't bring suit against you anyway.

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3:19 pm EDT
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Asset Recovery Associates [ARA] fraudulent collection tactics

This company purchases very old debt way after the statute of limitations has long past. They use fear and misrepresentation to scare people into paying a debt that no longer is legally required to be paid. They also claim when they call that they are calling on behalf of your local county court to make it seem like like a legal matter.

I was called on my cell phone by tim johnson about a debt from when I was in college back in 1993. I was told that it was about to go to court and that my wages were going to be garnished. Also very early in the call they ask for your email address which is very weird. He told me that the total was over $7k. Then he put me on the phone with stephanie yates who was "his boss". She told me I could settle for $3k. I said I would have to think about it and call later.

2 days later, I received a call from my place of employment while I was travelling for work, telling me that a timothy johnson called, saying he was an attorney and that my wages were going to be garnished! This would never ever happen. You cannot say that to someone other than the actual person. They also use the tactic of mentioning the name of the person in charge of wage garnishing at your company (Which is easy to find out) to make it sound like it's really going to happen. Only a court order/judgement can cause this.

I then called back, beside myself and spoke to stephanie again who now lowered the settlement to $1400. Another indicator that they just want anything they can get because that's what bottom feeders do - they take anything that they can get.

They are not lawyers. They are miserable, undereducated, unprofessional examples of human garbage who can't make money any other way than to lie to people to collect debts that are no longer vaild.

I never post complaints about anyone but this experience pushed me over the top and I can only hope it is read by people who I can spare this embarrassment and grief. They call from [protected]. They are located in villa park, il. After doing my research, not only did I find out there are several complaints on this site about them, but I have contacted an attorney who informed me that they have been sued over 19 times for abusing consumers in this way. I was intimidated and lied to and misled into paying them $1400 and I am beyond disgusted but taking the step of calling my place of employment and saying these things to people I work with is a major issue for me.

Here are their numbers:

Your caller id will show [protected].

Their "contracts" say [protected] - fax [protected]

Ara

Asset recovery associates

P. O. Box 5002

Villa park, il 60181

My advice: before calling anyone back about any "financial matter", look them up online first to know who you are dealing with. I was travelling for work and thus was caught off guard. Do not make the mistake I made.

Best of luck.

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1:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Asset Recovery Associates [ARA] awful company

Anyone out there.. Don't be fooled like I was. I don't know what to do, but I suspect these people have raked in thousands of dollars. I hope I can find some way to get them put in jail, and stop ripping people off.

Everyone and anyone reading this, if you receive an envelope with a return address of ara, it's fake. They even have a bogus website. All the pictures look like stock photos that anyone can use.

Not only from ara any fraud company be careful and escalate with bbb, ftc along with police and ag office complaint.

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Roger E.
, US
Mar 21, 2009 2:47 pm EDT

There are a number of companies with the name Asset Recovery Associates in the United States. Some are collection agencies. Others are legitimate and reputable unclaimed funds retrieval companies. Don't confuse them.

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7:37 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Asset Recovery Associates [ARA] - fraud and scam

On 9/30/08, a message was left on my voicemail at work at 6:31pm from a michael kennedy from ara associates. He said that his number is [protected], ext. 3076 and added, 'when you call, please refer to case #334089. This requires your attention immediately.' Because he left such scant information, I ignored the call. On 10/24/08, this michael kennedy...

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