Menu
AsSeenOnTVGuys.com
AsSeenOnTVGuys.com Customer Service Phone, Email, Contacts

AsSeenOnTVGuys.com
reviews & complaints

Learn how the rating is calculated

4.0 4 Reviews

AsSeenOnTVGuys.com Complaints Summary

3 Resolved
1 Unresolved
Our verdict: You can expect a very good level of service from AsSeenOnTVGuys.com. To navigate their system effectively, thoroughly understand their service scope. Check online forums and review sites for others' experiences. When contacting customer service, clear and concise communication can help resolve your issues faster.
Verify
Is this your company? Claim it and get a lot of features. Read more
Get notifications about new complaints and reviews of AsSeenOnTVGuys.com. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AsSeenOnTVGuys.com reviews & complaints 4

Sort by:

Newest AsSeenOnTVGuys.com reviews & complaints

ComplaintsBoard
S
1:14 pm EDT

AsSeenOnTVGuys.com Do not buy from this company

I brought a door gym from asseenontvguys.com . I was alway for a month and when I got home I opened the package to find that the door gym had broken parts in the box. The equiptment was useless with the broken pieces. I returned the package to the company (paying for the mail) and emailed them about the situtation. All I wanted to a new one that worked. They RUDELY replied that since it was pasted the 30 days they will do nothing and mailed the broken equiptment back to me. This company has no morals and will have no problem screwing anyone over for a buck. Save yourself the trouble and do not order from them.

Read full review of AsSeenOnTVGuys.com and 4 comments
Hide full review
4 comments
Add a comment
C
C
cupmancmh
, US
Sep 28, 2011 9:25 pm EDT

I ordered from this group and never received package. Only contact channel is by email which they do no respond.

Rip off. Buyers beware.

N
N
NasL98
, US
Dec 22, 2009 5:23 am EST

I paid for an item frolm their site. Item did not arrive. Terrible customer service experience. No way to contact by phone and electronic attempts have failed.

Received one short, nameless email response and none after that...

S
S
sam
Philadelphia, US
Feb 15, 2009 9:13 pm EST

this website does switch and bait they advertise As seen on Tv products but ships you counterfit merchadise.

S
S
sherry Ballou
, US
Aug 04, 2011 3:14 pm EDT

We ordered HD Vision glasses to fit over prescription glasses. They arrived cracked - I sent a picture to them and they said it could not be, that I must have dropped them or "something". This guy is a joke - probably sitting in a closet somewhere shipping out shoddy merchandise.

ComplaintsBoard
N
11:58 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AsSeenOnTVGuys.com Very poor customer service

I received a GT Xpress 101 Deluxe and used it all of 4 times before it quit working. I contacted the company and they quickly wrote me back asking me to try several different things before returning the product. It did not work and they told me to ship it back. I asked how to ship it and they said UPS and that I was responsible for the shipping. I was very upset that I had to pay an extra $12 dollars to ship something back that was sent to me defective. They said basically it was to bad and that was just how it was. Very patronizing to me and very poor customer service. Will not use them again!

Read full review of AsSeenOnTVGuys.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
12:39 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AsSeenOnTVGuys.com Scam artists

I bought a Hungry Piggy Bank from these people for my son and it did not work. I put brand new batteries in, tried feeding it different size coins - EVERYTHING. The sensor seemed to be defective. I wrote them back and they told me I have to send the item back and gave me tedious specific instructions to follow, which I did down to the last step. I was really upset to learn that I had to spend the extra money to ship their broken junk back to them. The worse part was that this was for my 2 year old son. I had to give him the bank and then take it back from him, which he was very upset and confused about. A week went by and no word from them, so I e-mailed and they said it takes 5-6 business days to process a return and that they would contact me when my item arrived. Another week went by and still no word from these scammers. So I emailed again and they said they never recieved my item! YEAH RIGHT! NEVER ORDER FROM THESE THIEVES AGAIN. It should be your first clue to never order from any company that makes you responsible for shipping back damaged goods. My son still asks me what happened to his piggy bank and when "the Man" is gonna fix it and give it back. WILL NOT RECOMMEND OR BUY FROM THEM EVER AGAIN!

Read full review of AsSeenOnTVGuys.com and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
S
S
Sergey378
, US
May 11, 2010 5:39 pm EDT

I ordered from this group and never received package. Only contact channel is by email which they do no respond.

Rip off. Buyers beware.

J
J
Jin Cho
Drexe, US
May 11, 2010 8:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Never respond to my many attempts for them to either refund or send the smartek iron which was missing from my order. It's been months and absolutely nothing and I contacted their customer service via email four times. What is the recourse here? They are fradulent. Stay away. Deal with them at your own risk.

G
G
Glubbos
, US
May 05, 2010 4:07 pm EDT

I purchased the scratch remover and it was supposed to work on many different surfaces. I worked of nothing, vehicle, appliances, shower stall. What a waste of time, money, and energy.

C
C
Chapion
, US
May 27, 2010 5:49 pm EDT

Never received the product, never received the reply. Don't buy from them - ever!

J
J
Jin Cho
Drexe, US
May 11, 2010 8:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

As seen on TV guys have yet to respond to my many attempts. They are fradulent. My order is missing an item. It's been months and NOTHING. Stay away. Deal with them at your own risk.

ComplaintsBoard
V
3:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AsSeenOnTVGuys.com Bad customer service

Let me start by saying that part of this problem is probably my fault.

I ordered online from this company and received the product in an undamaged box so I wrapped it as a present. When the present was opened at Christmas the item was found broken.

On 12/26 I started calling and sending e-mails to the company at least three of each. I received no answer to anything even after their answering machine insured someone would call back.

The BBB in the area attempted to mediate for me but all I received was their 15 day return policy.

Please be wary of, asseenontvguys.com or any company that makes NO attempt at personal contact to try and settle a customers problem. These type of companies DO NOT deserve our business.

Read full review of AsSeenOnTVGuys.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact AsSeenOnTVGuys.com customer service

Phone number

1 908-862-4929

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with AsSeenOnTVGuys.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AsSeenOnTVGuys.com Customer Service. Initial AsSeenOnTVGuys.com complaints should be directed to their team directly. You can find contact details for AsSeenOnTVGuys.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about AsSeenOnTVGuys.com. Discuss the issues you have had with AsSeenOnTVGuys.com and work with their customer service team to find a resolution.