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ASR Infotech / IDBI bank mismanagement

1 Lithuania
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We received swift remittance from UK. It was deposited in INR with Std Charted on 21st May'08. Till date the customer care and Back Office has no clue where the payment is.I at personal level contacted STD Charted Mumbai and got the information that pay order no. "054442" has been carried to Std Charted Delhi, who in turn require Authorization letter from home branch to hand over to me. But the Asst Manager Mr Anubhav at Rohini branch refused. Now the pay order has been carried to Jhandewala Branch, IDBI.

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