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The good, the bad, and the ugly - discover what customers are saying about Asplundh Tree

Welcome to our customer reviews and complaints page for Asplundh Tree. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Asplundh Tree.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Asplundh Tree's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Asplundh Tree, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Asplundh Tree. Your feedback is an important part of our community and will help others make informed decisions.

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10:24 am EDT

Asplundh Tree tree trimming

I live at 438 SHUNPIKE RD, CMCH, NJ.
I complained to the workers as I came home for lunch, seeing them butcher my Eastern White Pine trees. The first guy says, we have to go back 6 ft for the power lines. I said; that is way more than six feet, more like 10 or 12.
He says, we aren't supposed to leave nubs. I said, then why did you cut the whole top off of one of them, they are planted in a row, all the trunks are 15 feet from the road. So there was NO NEED to hack the entire top off!

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8:57 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Asplundh Tree bad customer service, rude workers, do not use this company.

They came to cut 5 trees and left them on my back yard for a month, they came after I called them and their lazy workers sat on the truck for 2 hours and started working slowly (Of course they get paid hourly)
The second day they came and sat on the truck for another 2 hours, taking pictures of the trees they cut down instead of working.
My wife took pictures of them working like they were not getting paid.

Bad reputation for a company that needs business.
Needs responsible employees.

Oh and the receptionist hang up on me when I was asking why cant they do there jobs right.

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Update by link55
Jul 11, 2017 9:49 am EDT

They Cut 5 Trees on my backyard a month ago, left all the wood in my back yard and did not bother picking up until I made the called, and the lady was RUDE; she say well this is the first time we Hear from you, and am like, REALLY, seriously, why am I supposed to call them when they know they cut 5 Trees a month ago...well, the worse part is that this debri is getting old all king of mosquitos and Ticks, at the end of the conversation with Asplundh receptionist she hang up on me, RUDE.

Why isn't the county doing anything to stop this incompetent company.

Resolved

I talked to the right management and they were great and resolve my issue. Thank you

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