Aspen Dental / aspen dental practice!
On Janunary 15, 2008, I went to Aspen dental, Seekonk MA to get my teeth cleaned. After the service, they told me to pay $24, because they said they did periodontal maintenance cleaning on me and I need to pay 20% of it (the total is $125). On Jan 27, I received a letter from my insurance which stated there was no record indicating a history of treatment for periodontal disease and the periodontal maintenance is considered an adult cleaning which should be charged for 58$. The insurance paid 100% of it and indicated I should pay Zero. So I talked to Aspen dental and showed them the letter. They insisted they did periodontal maintenance and refused to refund me. I was so pissed and don't know what to do next. It is not about the money, it is about how they practice. I definitely am not going back to them again.
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