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1.5 1644 Reviews

Aspen Dental Complaints Summary

210 Resolved
1416 Unresolved
Our verdict: With Aspen Dental's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Aspen Dental reviews & complaints 1644

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P
9:52 am EDT

Aspen Dental dental hygienist amanda apple warsaw indiana

Amanda Apple is a hygienist at the Warsaw Indiana office. She is very rude and unsympathetic wilh her patients. I understand her concerns for patients to have the best dental hygiene. But once she has told and recommended to the patient her view she proceeds to cram it down your throat. She doesn't stop the badgering. It's ultimately the patient's decision to take her advice or not. I have been going to this location for over 3 years and frankly I dread each visit because I have to deal with Amanda Apple. The rest of the staff have been great. That's the reason I return but I cannot after today's visit. Besides she's refused to treat me ever again because I don't follow her advice to the tee.

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4:52 am EDT

Aspen Dental partials and overall service

8/23/16 I first went to aspen Dental in Milledgeville, ga, I agreed to and signed a contract for work and for partials (upper and lower) in the amount of $ 3, 510.70. Have not been satisfied with the upper temporary partial and could never wear them more than an hour because they were so painful. They did a lot of work in my mouth and told me I would have to wear the partals for 6 months before I could get the permanent pair. They then tried to charge me an additional $ 1800.00 but when I called aspen, [protected], the area director reviewed my case and wrote that charge off saying it was their fault. and because the new dentist was rude and told me my teeth were not supposed to close in the front. Wrong, my teeth always closed in the front and it also tore the inside of my jaw when I tried to eat.( the permanent uppers did not hurt my mouth but still the tooth they removed and put in the new upper was too short) She told me I could go to the Macon, Ga office and they would fix them as they are supposed to be. But to wait and they will call me and set an appointment. Well I waited and they never called, so I called them and they had no knowledge of me from the other office. I made an appointment and the dentist said that yes the teeth were wrong and there would have to be another bottom plate made but made me an appointment to come back in the following week. When I got there they told me I would have to pay them too. I said no I would not that Aspen has a sign (one of the reasons I chose them )that they guarantee 100% satisfaction. Or I could return the lowers back to Aspen in Milledgeville, ga and get a refund and come back and pay the refund to the Macon office and the would remake the bottom plate and try to fix the short tooth too. I returned the plate to the Milledgeville office on 7/11/17 and have yet to even hear from them. I have a signed slip by the receptionist that I returned my bottom plate and that she would give them to the lady that takes care of returns as soon as she came back into the office. As of today, 7/24/17, I have heard nothing. I have been patient long enough as these problems have been ongoing for almost a year. Maybe my mistake was paying them through their finance company, so they got their money up front. or maybe my biggest mistake was walking into their office and believing them to do as they said they would do. And I have found out that all their services were way over priced. I am now considering getting a lawyer.

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9:43 am EDT
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Aspen Dental after needed immediate stitches at aspen office...

I was getting a dental procedure when the dentist accidental drilled into my lip. Apparently, the assistant wasn't paying attention and didn't warn the dentist because the dentist freaked out and started disciplining the assistant. Meanwhile, I am bleeding and the dentist told the assistant to go get the senior dentist immediately. They proceeding to put in a couple stitches WITH DENTAL FLOSS! When I asked if I was going to need to consult a plastic surgeon because they had just cut my lip, she said "no but it's definitely going to scar". I then said, "well I had better get a significant discount on my dental work after this". She said that would not be a problem and that she was SOOO sorry. They completed the crown etc. and said I didn't owe anything else due to the "discounted" procedure. I was a bit in shock from all that had happened and walked out of the office with stitches in my lip. I started getting bills saying I still owed for the procedure...WHAT?! I immediately called and they remembered me and said to "disregard" the bills. Well they keep coming! How do I get this permanently to stop? Do I have to sue them for them to back off? I have pictures and video my daughter took as soon as it happened while we were at the office...

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6:53 pm EDT
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Aspen Dental dental

I complained many times during my procedure of getting teeth each time they tried to fix them they just got worse . I paid $ 2200. for these teeth . They look like they came out of a Cracker Jack Box . I HAVE had partials that were almost full dentures made by a dentist in Louisiana they fit perfect and looked just like my own teeth . They ONLY COST $700. PER PLATE. My mouth gets blisters and hurts terrible when I eat anything . The teeth hurt me just being in my mouth . I live on only $1000. a month and can not afford another set of teeth . when they dismissed me my son was in the last stage of cancer and I made two or three appointments with them that I couldn't keep because I had to take him to the hospital suddenly . I informed them before the appointment each time . After I didn't see them for THREE MONTHS they said " you have waited too long, we are under no obligation anylonger to help with your teeth or refund !" Then when I called them they just hung up the phone and would not talk to me . I was the only one to take care of my son, he passed shortly after that . When I try to bite a pizza it HURTS . I am still trying to find a way to get teeth that fit ., I should go back to that dentist in Louisiana, I live Florida now .

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1:44 pm EDT

Aspen Dental fraudulent behavior, overpayment,

On april 20, 2017 my daughter had an appointment for xrays etc. She had called the dentist office prior to get a price. The office told her that the price for what she was going to have done is 29.00 my daughter went to that appt. Upon leaving she went to pay her 29.00 and received a bill for $129.00 when she had confronted them about the quote on the phone they said that they were sorry and gave her a discount making her bill $96.75. Unreal.. This was her second appointment with this company on her first appt. My husband and i use our care credit card because of her charge of over $1300.00 which i recently found out that they said to me on the phone that they overcharged her on her first visit.. Where is the money? i did not receive any reimbursement for this.. This company is fraudulent and needs to be dealt with.

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7:51 pm EDT

Aspen Dental fluoride treatment

I would like to know how Aspen Dental gets by, by adding fluoride treatment to a cleaning without the patients permission or explaining the cost prior to the cleaning.

I talked to a patient about this episode and told him to complain to an office member that he did not request the fluoride treatment. however he was still responsible for payment. He was told if he didn't have the money that they would bill him. The cost was added to the cleaning bill.

I wasn't in the cleaning room and they may of asked him if he wanted the fluoride and he may of said yes, but the extra cost for the treatment probably wasn't explained to him as he was totally confused as he was exiting the room.

I talked to him outside and I told him to file an official complaint however I don't know if he ever did.

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4:07 pm EDT

Aspen Dental substandard dental work

I went to Aspen Dental Saw dentist and was abused by hygienist both verbally and with a steel mouth plate. I went for a back tooth which was falling apart.
But then my front tooth chipped and I had to have that fixed and the dentist told me he did not like to do that type of filling so I ended up opting for a crown. This all dragged on appointment after appointment I was in the dental chair approximately 5 hours. I asked very respectfully that the dentist did not drill my tooth way down. He did anyway! I was shocked as all that was left is a nub. I had one issue after another with this office as the permanent tooth did not match. I had to go to the laboratory where teeth were made two times. This last time tooth is too big and a little light in color bt the main issue was I told the dentist it did not feel right and too big. He refused to listen and told me this is better being wider. No it is not as it does not match my other tooth and I am having a speech issue. This is the two top teeth directly in front. I left offices as he said wll we can see about it next wek but he had put the permanent glue on tooth anyway.
I called the customer satisfaction line and no help and the office staff attempted to nhelp buth the office manager called me and "stated-" I cannot come back there as I am not a match for their office and she canceled my appointments and started berating me very loudly. She also canceled surgery appointment. There are NO words to relate what a nasty human being this woman is. Because of them not documenting an appointment time change there were other issues as the hygientist got really sarcastic. I have called their customer satisfaction for three or four days with NO return calls. I am left with no corrected crown nor my bleach trays or my surgery for broken tooth.

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5:01 pm EDT
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Aspen Dental teeth extraction, fillings, partial plate

I had a bad experience. I was told at my consult I would have 3 teeth pulled and 2 fillings, when I got there I had four teeth pulled and three fillings. I was told I could have sedation then told it would take to long and was asked to reschedule my appointment I work so that wasn't an option. My partial plate was not right they had to add a tooth.

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8:11 pm EDT

Aspen Dental dental assistant

I went in as a new patient, I had a young lady taking my xrays. She was very disrespectful. Obviously she was BRAND new, or had never taken xrays. She cut the roof of my mouth, under my tongue, bumped the holder I had in my mouth and hit my front teeth.I asked her her name (Katelyn Birmingham) and she just stood around talking to people while I was holding that stuff in my mouth..
I asked her if she actually had license to do what she was doing, and she said "oh don't worry, I know what doing"..but obviously she didnt..i will never go to aspen in Texarkana again as long as she still works their.
I chose to not have treatment ..

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8:23 pm EDT

Aspen Dental dental implant

Hi there,

My first visit to Aspen Dental Latham NY office was in April 2015, and that was the start of getting an implant from the dentist. How long do you think the whole process for a dental implant takes? Well, at Aspen dental, it has been more than two years since my visit in April 2015, and it is STILL an ongoing process. I am still wearing exercise retainer with cheap plastic and a fake tooth. You have to be patient with me about this super long and very frustrating process because the dentist made so many mistakes along the way, and the Latham office and Dr. S have been very irresponsible and very rude.
I needed an implant for my left front tooth. The first step, which was the periodontal treatment and the implant itself seemed to be fine, which was done in the Schenectady office. My nightmare started when I returned to the Latham office for the abutment and the crown.
M. Serseloudi was horrible and I don't understand how a person like her received her medical degree. She made so many mistakes and she does not even care about these mistakes:
Mistake #1: (around Oct 2015?) for my very first crown, she put in a black abutment and installed the crown. The crown was made in the Latham office, which was cheap and low quality, and that made the top part of my teeth look dark (because the crown was thin and low quality). Well, as a dentist, Dr. S should have planned well and anticipated this prior.
Mistake #2: (November 2015)? Dr. S then ordered a white abutment to take care the problem with dark color for the top part of my crown. She made the crown once again in their Latham office. She was so bad at her job that she cracked the first two crowns when she was making them, and the third one finally worked. For this appointment, I stayed in the office for almost 5 hours.
Mistake #3: after the second crown in November 2015, my front tooth looked fine for a couple of months. Because of the low quality of the crown, probably also the cheap abutment inside, there was an infection in my gum above the crown. I went back to the office again. You should know that I paid nearly $7000 for my implant/abutment/crown. The office staff promised they would provide the best product/service.
Mistake #4: Dr. S was trying to convince me that infection problem was normal because I had periodontal problem in my initial visit. I had to explain to her periodontal problem was why I came in for my initial appointment. I had the problem. So I needed your help. That was why I paid almost $7000 and visited your office millions of times. She apparently does not care about her patient.
Mistake #5: this was the most unethical mistake Dr. S made. This time, after another periodontal treatment, she ordered a crown from one of their vendors. To make the crown fit into my mouth. She BURNED my gum. It was so painful, and that made my gum line so high. She did this because she needed room for the crown to fit in. Should it be the other way round? Should you trim the crown to make it fit? After the burn, my gum line was so high than the other front teeth, and Dr. S still believes it looks perfect. Excuse me? She can just lie right in your face. Even all the office staff agreed that the gum line was not acceptable.
Mistake #6: I was so upset with the uneven gum line. You know what Dr. S did? She asked me to leave and find another dentist. After what she did to me, she sent me to the legal person in the office, and they wanted me to leave with a refund for a crown. Excuse me? Dr. S created the uneven gum line problem and she wasted two years of my life. She burned my gum!
I believe there are two things that define a good dentist, or a person. One, a good dentist is an expert in her area and she knows what she is doing. Two, a good dentist should have a heart that cares about her patients and have a sense of responsibility and at least being ethical. I do not see either of these two qualities in Dr. S. I am really frustrated and I completely lost my confidence and trust in Dr. M. Serseloudi and Aspen Dental. I want a full refund and I want to find another dentist and move on with my life. I do not want to live with retainer and come back to the Latham office with no hope.

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9:05 am EDT
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Aspen Dental never really went over cost

I went to Aspen Dental to have a tooth pulled and they pressured me into having a partial made and then they said that I could finance with them but they put me with Dental First Comenity which they said the payment would be less than $100 and now they want me to pay almost 150 a month and I can't afford it. The partial doesn't fit right and I went back 2 or 3 times to have it fixed and finally gave up on it and can't wear them. What can I do about this.

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7:24 am EDT

Aspen Dental dentures

I am very concerned about my upper dentures.
I went in with no over bite and now I have a large one! I had partial uppers done in Lima, Oh and no problems. NO ONE in that office will address this. I have a very narrow top palette, these dentures are so large on me it is almost funny. I expect that you will address the issue promptly. For 6, 500 they need to fit like a glove.

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11:20 pm EDT

Aspen Dental teeth

It's been 3 years since I went to Aspen Dental to have my front teeth fixed. They x-rayed my teeth. Then they showed me and my husband the X-RAY and said that needed removed. They checked my credit and was approved, believing that it would be a good thing to do, so I signed for the loan. When the removed my teeth he crushed them and then he pulled them out. To this day I can't eat with the and would like my money back so I can get it fixed.

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11:04 am EDT

Aspen Dental dentures

I have always been horrified of the dentists ever sense I was a child. Finally after being in too much pain I decided to get my teeth looked at. In January I went to Aspen dental because It was the closest place to me that took my dental plan. With my husbands support and urging I made it to the office. I was told I needed dentures, uppers and lowers. They told me that they would make it as painless as could be and if I wanted I could be sedated. After the exam the office manager quoted me a price of $ 8800.00 if I wanted the sedation. And aprox 2000$ less if I just had the gas. So I reluctidly agreed to have the gas and a Valium. The day of surgery I'm sitting in the chair waiting for the dentist when they say that the nitrous oxide machine wasn't there, it was at one of thier other offices. We live an hour and a half away and I was really upset. so, we reschedule for the next day. Then, the next visit machine is there but, now it's broken. She then asks me if I took the pills they prescribed, I was never given anything. She then brings this to the OM attention and says " it's just as well, with the machine down lets just start over tomorrow. So once again we reschedule. they give me a script for Halcion, tell me to take it before coming the next day for another attempt. On the next visit a new Doctor shows up and starts screaming at everyone, saying he absolutely refuses to give me nitrous oxide, saying someone at another office died using it and no way was he going to give it to me because I had taken 1 Halcion before coming. Even though they prescribed it. He was extremely mean and rude . At some point the 1st dr comes back and says don't worry, just relax and she puts the gas mask on me and says just breathe through the mask. I was so confused, she numbed me with Novocain and even though there was NO GAS in the machine they kept pulling my teeth out . I was so scared and confused from the Halcion I couldn't understand what was happening. I kept telling them over and over that the gas wasn't working and I was in so much pain but they just kept saying "breathe, breathe in deep" . They never turned the gas on! When I came back the next day the dr. Says that they were sorry and apologized for the actions of the rude dr. Saying that he was mean to everyone that day and admitted to me and my husband that they did NOT use the gas. I can't tell you how hard it was for me to just get to the dentist and then to be treated so bad. The whole point to me going there was that they were going to give me the gas so I wouldn't be so scared and now it's all I can think of. Not to mention the dentures they gave me ( suppose to be thier best) are terrible, the bottoms don't even stay in. When I went yesterday to ask for my money back, the OM says to me " you see that tiny tiny print on the poster where it says no refunds, that means, no refund. Not going to happen" This is so so wrong and I wish I had done my homework and seen the reviews for this rip off scam. Nobody should have to go through this. I'm sure there are very caring and professional doctors out there but this is not one of them. Run, don't walk away from these guys!

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6:55 pm EDT

Aspen Dental billing department

Aspen dental will charge you full price even though you are a careington member with a ppo they charge the ppo and the customer and forget that u are a member and you should get the member price then charge the ppo then the customer so you see they over charge people all the time and I will not be a victim any longer with this type of billing who know what else they are charging the insurance companies.. Btw they always have sent me bills a few months later after service with an outstanding balance that needed to be paid so I paid it after looking into this billing not only did the insurance company pay the balance off they never even took the discount off from careington and then I paid it.. Never again will I walk into a aspen dental office anywhere they are one big mistake..

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11:27 am EDT

Aspen Dental not faxing what I had done to my drs.

I had work done to be able to get a lung transplant, I told them i needed them to send a fax to the transplant people and they never did so now the Dentist wants me to come back in again, or he won't fax the work I had done, after this visit I will find a better place to go been having problems with for some time, charging to much for one thing when I had a parshall made.

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5:12 pm EDT

Aspen Dental dentures

last january my husband and I went to aspen dental for teeth removal and possible dentures. my temporary dentures never fit right, when I would tell them they didn't fit properly, I was told my gums are still shrinking, they are just temporary. Aug. 28th I got my permanent dentures. the bottoms do not stay in my mouth were way to big, and my tops were almost as bad. when I went back a short time later, I had sores in my mouth, they fixed the dentures where they were rubbing, I asked to have a new impression and dentures done because the pair I have were just too big. I was told the top ones were due to be aligned, I had only were them for maybe a half a day. they told me no, all they needed was religned (how can teeth I don't wear need religned in just a couple weeks) and was told the bottoms were floating teeth. ( my teeth should not be part floating in my mouth) I was told I just needed to get use to them and hold them down with my tongue!. I started working and have been working full time plus. I went in today to see about my dentures. I told them I wanted them to start over and make the dentures, be cause the bottoms were just way to big, they wouldn'nt stay in my mouth or stay in place, my top ones I can not eat with, and if I drink very much, they come out. liquid gets up under them, and food knocks them out. they refused to redo my impressions and dentures.. they said I only had 90 days to do that, I was never told 90 days. I have had nothing but trouble with that business, and I still can't eat.

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2:12 pm EDT

Aspen Dental additional charges after copayment.

On Jan. 27, 2017 I went to Aspen Dental at 3756 US Highway 98 N. in Lakeland Fl. because I was having tooth pain. This was not my first visit having gone for cleanings. I was told that two teeth had small cavities and after they called Delta Dental, I was told my copayment would be $92.40 which I paid at that time. I then received a bill from Aspen stating I owed $455.60. I then called Delta Dental and was informed that Aspen was not in network and was charged out of network fees. I then called Aspen and spoke to Bryan. I asked why I was not told they were not in network before the work was performed. Bryan said my group number determines if I am in network and I won't know that until a claim is filed. I really can't believe that Aspen doesn't know if they are in a network. It seems like a bait and switch scheme to me. They tell you what a copayment will be, perform the work and then bill you incredible amount. They filled two small cavities and charged me $455.60. I could have had an extraction for the same amount. If I was told they were not in network, I would have gone to a dentist who was in network.

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9:15 am EDT

Aspen Dental dentures

When I first came to aspen dental I wanted permanent implants the dentist said we will talk about that later. Needless to say they don't do implants. After having 13 teeth removed I asked to see the teeth they took them from the room and said I didn't want to see them. I paid 3000 dollars for a full upper and lower partial. I have lost 3 teeth. And as I set her in the chair waiting for a new tooth in the bottom partial I am told there will be a charge because they are off of warranty. This is the forth time I've been here to have this fixed and there wasn't anyone here that could fix it

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1:07 pm EDT

Aspen Dental findlay ohio branch

My fiancé made an appointment 2 weeks or so ago to have 1 wisdom tooth pulled and she has insurance and paid $500 on her consultation visit. The appointment for the removal was set for today [protected]) at 1pm. We arrived at exactly 12:50pm where she was asked to pay another $340, so she wrote a check and sat down Beside me to fill out paperwork. It is now exactly 1:52pm. We are both still in the chairs we sat down in an hour ago and my fiancé have never had to ever get a tooth pulled has also never been in any kind of surgery where she is going to be "put under". So while we sit in this lobby and try to not get aggravated about the long wait we have to listen to toddlers running wild BEHIND THE RECEPTIONIST'S DESK! They are not kids of anyone in the lobby they are the kids of someone who works here at aspen dental. I kid you not when I tell you how dissatisfied with the way this whole operation has been conducted. First off just because some people are ok with pulling teeth and being put under and think that it's ok to have kids running around and yelling in an area other than the waiting area, doesn't mean other people think it's ok or get a warm cozy feeling to see zero amounts of common sense. So as I finish this notification at exactly 2:00pm she was just called back and looking very nervous to where I felt bad for her because I had professional experience when I had mine done at a different dental office. Is your motto gonna be come give us 840$ (Even with insurance) to get a tooth pulled and we will make you regret it, almost instantly?

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Aspen Dental Customer Reviews Overview

Aspen Dental is a well-known dental care provider in the United States. The company has received numerous positive reviews from satisfied customers. One of the most notable aspects of Aspen Dental is its commitment to providing high-quality dental care services at affordable prices. Many customers have praised the company for its friendly and professional staff, who are always willing to go the extra mile to ensure that patients receive the best possible care.

Another positive aspect of Aspen Dental is its state-of-the-art facilities and equipment. The company uses the latest technology and techniques to provide a wide range of dental services, including general dentistry, cosmetic dentistry, and orthodontics. Customers have also praised the company for its flexible scheduling options, which make it easy to book appointments at a time that is convenient for them.

Overall, Aspen Dental has received overwhelmingly positive reviews from customers who have used its services. The company's commitment to providing high-quality dental care at affordable prices, combined with its friendly and professional staff and state-of-the-art facilities, make it a top choice for anyone in need of dental care services.

Aspen Dental In-depth Review

Overview of Aspen Dental: Aspen Dental is a reputable dental care provider that offers a wide range of services to meet the oral health needs of patients. With numerous locations across the United States, Aspen Dental aims to provide accessible and affordable dental care to individuals and families.

Services Offered: Aspen Dental offers comprehensive dental services, including routine cleanings, fillings, extractions, root canals, crowns, bridges, dentures, and dental implants. They also provide cosmetic dentistry procedures such as teeth whitening and veneers.

Dentist Qualifications and Expertise: Aspen Dental dentists are highly qualified professionals who have completed extensive education and training in the field of dentistry. They possess the necessary expertise to provide quality dental care and are committed to staying updated with the latest advancements in dental technology.

Appointment Process and Availability: Scheduling an appointment at Aspen Dental is a straightforward process. Patients can easily book appointments online or by calling their preferred location. The availability of appointments is generally convenient, with flexible scheduling options to accommodate different needs and preferences.

Pricing and Insurance Options: Aspen Dental understands the importance of affordability in dental care. They offer transparent pricing and strive to provide cost-effective solutions for their patients. Additionally, they accept a wide range of insurance plans and offer financing options to make dental treatments more accessible.

Patient Experience and Customer Service: Aspen Dental prioritizes patient experience and aims to provide a comfortable and welcoming environment. Their friendly and knowledgeable staff ensures that patients feel at ease throughout their visit. They also prioritize effective communication and strive to address any concerns or questions promptly.

Facilities and Equipment: Aspen Dental clinics are equipped with state-of-the-art facilities and modern dental equipment. This enables their dentists to provide high-quality care and utilize advanced techniques for accurate diagnoses and effective treatments.

Online Presence and Resources: Aspen Dental has a user-friendly website that provides valuable resources and information for patients. Their website includes educational articles, FAQs, and a blog to help individuals maintain good oral health. Patients can also conveniently access their account information and make payments online.

Community Involvement and Philanthropy: Aspen Dental is actively involved in giving back to the community. They participate in various philanthropic initiatives, including the Healthy Mouth Movement, which provides free dental care to veterans and individuals in need.

Overall Rating and Conclusion: Aspen Dental is a reliable dental care provider that offers a wide range of services, prioritizes patient experience, and provides accessible and affordable dental care. With their qualified dentists, modern facilities, and commitment to community involvement, Aspen Dental is a great choice for individuals and families seeking comprehensive dental care.

How to file a complaint about Aspen Dental?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Aspen Dental. Make it specific and clear, such as "Billing Dispute at Aspen Dental" or "Poor Quality Dental Service at Aspen Dental".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Aspen Dental. Mention key areas such as customer service, quality of dental care, billing and insurance issues, appointment scheduling, hygiene practices, or any misrepresentations. Include specifics like dates, locations, and names of staff involved if possible. Describe the nature of the issue, including what you expected versus what you received. If you attempted to resolve the issue, detail the steps you took and the response from Aspen Dental. Explain how the issue has personally affected you, such as financial loss, stress, or health implications.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or photographs. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from Aspen Dental, whether it be a refund, corrective treatment, or an apology.

7. Review before submission: Carefully review your complaint to ensure that it is clear, accurate, and complete. Check for spelling and grammar errors, and verify that all relevant details have been included.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you receive a confirmation that your complaint has been successfully submitted.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Aspen Dental.

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Contact Aspen Dental customer service

Phone numbers

+1 (888) 809-5582 +1 (800) 277-3367 More phone numbers

Website

www.aspendental.com

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