Menu
CB Dental Services Aspen Dental 2765 Crossroads Blvd, Waterloo, IA, 50702, US
Aspen Dental company logo
Aspen Dental
reviews & complaints
Aspen Dental company logo

Aspen Dental

2765 Crossroads Blvd, Waterloo, IA, 50702, US
Learn how the rating is calculated
4 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 8:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
R
6:05 am EDT

Aspen Dental - I never got my refund it's been two months

I had set of dentures made they were completely wrong. They made second pair an made them wrong again. My dentures was gonna cost my ins 4000 an mine out of pocket of 1200 I paid payments on the 1200 an no teeth 250 out of pocket was my payments I made an turned a round. I get late bill an had to call my ins company to stop payment. Two monthes later still no teeth. Cause they used my benefits from my ins. Now which they paid that bk. My out of pocket I haven't. Two monthes later im more mad now than. Before. There always a new manager like there just hanging the phone round. There lazy an i'll never go bk there again but I am gonna file law suit on them

Desired outcome: My refund

Read full review of Aspen Dental
Hide full review
ComplaintsBoard
G
7:48 am EDT

Aspen Dental - Refund my money been 6 weeks

I had went there I feb for set of dentures. They came out all wrong. So they made a second set the same way. They said they cancel billing my ins an refund my 250 out of pocket. 6 weeks later. No refund I call the office an every one of them must be the manager they passed me round every different time I call to new girl. I am gonna hire lawyer in fed up with it an I wouldnt recommend this place to no one. There lazy an don't know what there doin. I want personal dentist working on my dentures next time. Who think u got it own place right there to make dentures an u screw them up twice not one twice. I have reported it to my ins to make sure now or never they try to bill them

Desired outcome: I want my refund

Read full review of Aspen Dental
Hide full review
ComplaintsBoard
S
1:42 pm EDT

Aspen Dental - Extractions

When the novacaine wouldn't work the dentist still tried to pull my teeth! She made me fold my hands in my lap. No arm rests to cling to. It was so painful she finally gave up. She would not give me any pain medication. She left me in the chair bleeding and in pain and left! She left bruises on my face which I have photos of. Someone finally came in and got me and tried to find a dentist to finish. All of their dentists practice out of town and would be several days later! I said NO. She finally got me in an oral surgeon here. Cost would be $700. It was actually $1020. (She knew this). After a month or so they gave me temporary dentures that never fit, they were painful to wear. So I have not had any bottom teeth since March. Can't eat much and have lost weight. I'm still not done. Its been a miserable 6 months. I wrote corporate and complained. I got no response. It was a nightmare I'm still living...

Desired outcome: Compensation and taking the quack of a dentist's license.

Read full review of Aspen Dental
Hide full review
ComplaintsBoard
R
9:52 pm EST

Aspen Dental - dental checkup!

As a senior citizen (67), I scheduled an appointment for Monday 2/15/16 at 5:30 PM (after work) for a checkup! X-rays, checkup, and recommendations were given to evaluate. Recommendations included (4) surface fillings, perio therapy (gum and teeth cleaning), and upper and lower dentures. Total cost of $3736.00 on one consultation worksheet. I had to ask the office/business manager for a complete breakdown of the total costs. I requested to get the surface fillings done and would think about the other recommendations and was told I had to pay for the fillings up front before it would be done. I responded by stating I always pay for dental work at time of service. I have an auto at Veridian Credit Union and no missed payments on credit. Time to look for a new dentist!

Read full review of Aspen Dental
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.