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Asko / Worst customer service ever!

1 United States Review updated:

ASKO is the WORST CUSTOMER SERVICE organization for major appliances on this planet. ASKO is a four letter word.

Both our ASKO washer and ASKO dryer have been serviced multiple times; and the dryer continues to have serious problems.

Installed Jan 2004
Oct 11, 2005 washer stops working == Nov 1, 2005 Motor and Belt replaced.
Oct 11, 2005 dryer has no heat == Nov 1, 2005 Motor and Belt replaced.
Nov 30, 2005 washer starts to leak == Feb 16, 2006 Bellows replaced.

Pd
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Comments

  • Mi
      1st of Dec, 2008
    0 Votes

    I could not agree more. Customer service guys cannt answer simple question, like how long do you need to process claim. In 1.5 years that we own WCAM 1812 washer/drier combo we had it service once, and now all wiring inside was burned down. The service tech said we are lucky our apartment was not on fire. OVERPRICED and not worth the money look for other brands. and buy GE warranty, much better then manufacturing fake 3yr warranty.

  • Ro
      28th of Aug, 2018
    0 Votes
    Asko Appliances - Dishwasher
    Australia

    Fail to clean dishes from new .Four callouts later still not fixed . Have to wash dishes by hand. Not happy with service or dishwasher will buy a different brand in future.
    Service department difficult to contact and rude.

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